App comparison
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Top Rated Live Chat Software with Slack
Last updated: May 2026
108 software options
Sponsored
Text
5
20
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered support that turns every chat into revenue.
Read more about Text
Social Intents
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.
Read more about Social Intents
Avochato
5
103
4
24
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS texting and live chat for sales, support & ops teams
Read more about Avochato
Zendesk Suite
5
2.2K
4
1.3K
3
318
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Freshdesk
5
2K
4
1.1K
3
166
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Intercom
5
738
4
285
3
74
2
16
1
20
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
Read more about Intercom
Vision Helpdesk
5
33
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software
Read more about Vision Helpdesk
Helpfruit
5
7
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chatbots and help pages with all the protections you need
Read more about Helpfruit
5
157
4
35
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication tool for support, marketing & sales
Close more deals in real time
and provide faster customer support.
Read more about HelpCrunch
5
115
4
23
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service platform
Read more about Gladly
5
69
4
13
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Text messaging and reputation management platform
Read more about Chekkit
5
55
4
8
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
Read more about Chaport
5
40
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Platform that supports various social and messaging channels
Read more about Chaty
5
60
4
8
3
0
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing & delegating recurring tasks
Read more about Wing
5
46
4
6
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
5
1.2K
4
457
3
48
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card needed, no contracts.
Read more about LiveAgent
5
83
4
25
3
7
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared WhatsApp inbox and CRM integration for sales teams
Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs
Read more about TimelinesAI
5
115
4
25
3
2
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern, AI help desk software built for fast teams.
Read more about Hiver
5
68
4
25
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shared Team Inbox Solution for WhatsApp Business API
Powered by the official WhatsApp Business API from 360dialog.
Read more about get.chat
5
22
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Global Telephony, Advanced WhatsApp, and AI Agents together
Read more about 2Chat
5
1.2K
4
429
3
63
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
42
4
10
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
5
40
4
13
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
Read more about Ideta
5
25
4
1
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Subscriptions management software
Read more about GoSquared
5
38
4
6
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing and customer conversation management platform
An unlimited number of seats for every plan.
Read more about Dashly