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Coveo Relevance Cloud Logo

Artificial intelligence (AI)-enabled enterprise search tool

Table of Contents

Coveo Relevance Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

Coveo Relevance Cloud overview

What is Coveo Relevance Cloud?

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.

The platform provides case-deflecting recommendations to customer experience (CX) professionals based on users’ profiles, interactions, areas of interests, and issues. Coveo Relevance Cloud allows eCommerce organizations to gain insights into the buyer journey, track customer interactions, identify market trends, and measure the impact of search on average order value (AOV). It also offers a host of features such as entitlement management, text analysis, content personalization, indexing, data encryption, access control, reporting, and more.

It offers an API, which lets businesses integrate the application with several third-party platforms such as Adobe Experience Manager, Salesforce, ServiceNow, Sitecore, Zendesk, and more. Coveo Relevance Cloud also helps enterprises recommend products to customers based on their browsing history and purchasing behavior.

Starting price

600 /
per month

Coveo Relevance Cloud’s user interface

Ease of use rating:

Coveo Relevance Cloud reviews

Overall rating

4.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

0

3

0

0

0

Coveo Relevance Cloud's key features

Most critical features, based on insights from Coveo Relevance Cloud users:

Knowledge base management
Full text search
Catalog management
Search/Filter

All Coveo Relevance Cloud features

Features rating:

Activity dashboard
AI/Machine learning
Alerts/Notifications
Analytics
API
Augmented analytics
Autocomplete
Data aggregation
Drag & drop
Faceted search/filtering
For ecommerce
For enterprises
Indexing
Knowledge management
Machine learning
Multiple data sources
Natural language search
Personalization
Query suggestions
Real-Time analytics
Recommendations
Reporting & statistics
Reporting/Analytics
Tagging
Text analysis
Third-Party integrations

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Coveo Relevance Cloud pricing

Value for money rating:

Starting from

600

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Coveo Relevance Cloud price and value

Value for money rating:

Coveo Relevance Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base

Training options

Documentation
In Person
Webinars
Live Online

Coveo Relevance Cloud FAQs

Q. Who are the typical users of Coveo Relevance Cloud?

Coveo Relevance Cloud has the following typical customers:
Large Enterprises


Q. What languages does Coveo Relevance Cloud support?

Coveo Relevance Cloud supports the following languages:
English, French


Q. Does Coveo Relevance Cloud offer an API?

Yes, Coveo Relevance Cloud has an API available for use.


Q. What level of support does Coveo Relevance Cloud offer?

Coveo Relevance Cloud offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base

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