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FreshBooks

Invoice and accounting software tailored to small businesses

Table of Contents

Is this product right for your business?

Find out with a

FreshBooks - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

FreshBooks overview

Based on 4514 verified user reviews

What is FreshBooks?

FreshBooks is a billing and invoicing tool with key features that include invoice creation, invoice processing, online invoicing, payment processing, and expense tracking, and more.

Who uses FreshBooks?

Reviews for FreshBooks come from a wide variety of industries, including Marketing and Advertising (9% of reviewers), Information Technology and Services (7%), and Computer Software (7%). The most frequent use case for FreshBooks cited by reviewers is billing and invoicing (58% of reviewers).

What do users say about FreshBooks pricing?

Reviewers indicate that the free trial and entry-level pricing are valuable for assessing FreshBooks, and some users appreciate affordable tiered plans. However, some reviewers feel costs escalate quickly, and they report frustration with price increases and feature restrictions.

What are the most popular integrations for FreshBooks?

The FreshBooks integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.4 out of 5 for its integration with FreshBooks), PayPal (a payment processing product, 4.9), and Asana (a project management product, 4.5).

Starting price

21flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Invoicing

Reporting

Billing

Accounting

Feature gaps versus QuickBooks

Limited tax calculation and reporting

FreshBooks’s user interface

Ease of use rating:

4.5

(4.5K)

FreshBooks review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(82)

3-4(1,771)

5(2,661)

What do users say about FreshBooks?

Reviewers appreciate FreshBooks for its intuitive invoicing, expense tracking, and time management features, which help them stay organized and save time. They find the user interface clean and easy to navigate, with minimal training required, and value its mobile accessibility and integration with payment gateways for faster payments. They say it’s especially useful for freelancers and small businesses needing basic accounting and financial reporting.

Some feel FreshBooks lacks advanced features for larger businesses, and mention that pricing can increase quickly with more clients or users. They report mixed experiences with customer support, noting responsiveness but occasional unresolved issues.

Select to learn more

Who uses FreshBooks?

Based on 4,514 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Construction

Information Technology and Services

Religious Institutions

Others

Use cases

Billing and Invoicing

Accounting

Expense Report

Time Tracking

Financial Management

FreshBooks's key features

Most critical features, based on insights from FreshBooks users:

Invoice processing

4.6

(183)

Reporting & statistics

4.4

(46)

Customizable invoices

4.5

(103)

Payment processing

4.5

(325)

Quotes/Estimates

4.3

(50)

Time & expense tracking

4.5

(75)

Billing portal

4.7

(73)

Contact database

4.4

(34)

Mobile payments

4.5

(67)

Tax calculation

4.6

(53)

All FreshBooks features

Features rating:

4.3

(4.5K)

Accounting

4.5

(107)

Accounting integration

4.5

(73)

Accounts payable

4.4

(46)

Accounts receivable

4.5

(218)

ACH payment processing

4.2

(10)

Activity dashboard

4.5

(63)

Activity tracking

4.5

(11)

Alerts/Notifications

5.0

(3)

Attendance tracking

4.6

(5)

Automatic billing

4.4

(50)

Automatic time capture

4.4

(11)

Bank reconciliation

4.4

(371)

Billable items tracking

(0)

Billable & non-billable hours

4.7

(29)

Billing & invoicing

4.6

(510)

Billing portal

4.7

(73)

Billing rate management

(0)

Chart of accounts

5.0

(1)

Client management

4.4

(41)

Client portal

4.0

(11)

Collaboration tools

3.0

(4)

Communication management

(0)

Contact database

4.4

(34)

Cost database

(0)

Cost estimating

(0)

Credit card processing

4.5

(28)

CRM

(0)

Customer accounts

(0)

Customer statements

4.5

(2)

Customizable branding

5.0

(2)

Customizable invoices

4.5

(103)

Customizable templates

4.0

(3)

Data security

(0)

Data visualization

5.0

(1)

Deferred billing

4.0

(7)

Direct deposit

4.0

(2)

Discount management

3.5

(2)

Document storage

4.2

(10)

Electronic payments

4.5

(36)

Email management

4.2

(5)

Email reminders

(0)

Employee database

(0)

Employee management

(0)

Employee profiles

(0)

Estimating

4.4

(71)

Expense claims

4.4

(51)

Expense tracking

4.5

(356)

Financial analysis

5.0

(11)

Financial management

4.6

(64)

Financial reporting

4.5

(405)

For aec industry

4.5

(4)

For small businesses

4.8

(13)

General ledger

4.4

(383)

Hourly billing

(0)

Income & balance sheet

4.4

(149)

Inventory management

5.0

(2)

Invoice creation

4.6

(268)

Invoice history

4.6

(199)

Invoice management

4.6

(60)

Invoice processing

4.6

(183)

Job costing

(0)

Mileage tracking

4.7

(6)

Mobile access

4.6

(123)

Mobile app

4.5

(18)

Mobile payments

4.5

(67)

Mobile receipt upload

4.5

(60)

Multi-Currency

4.2

(84)

Multi-Language

5.0

(1)

Multi-Period recurring billing

4.5

(8)

Multiple billing rates

4.4

(12)

Multiple projects

(0)

Online invoicing

4.6

(361)

Online payments

4.5

(179)

Online time tracking

4.7

(95)

Partial payments

4.0

(1)

Payment processing

4.5

(325)

Payment tracking

(0)

Payroll management

4.4

(97)

Payroll reporting

4.8

(6)

Performance metrics

(0)

Profit/Loss statement

4.7

(31)

Project accounting

4.4

(51)

Project billing

3.7

(3)

Projections

4.2

(5)

Project management

4.5

(29)

Project planning

4.0

(1)

Project time tracking

4.4

(30)

Project tracking

4.4

(161)

Proposal generation

5.0

(3)

Quotes/Estimates

4.3

(50)

Real-Time updates

5.0

(1)

Receipt management

4.6

(111)

Receivables ledger

(0)

Recurring invoicing

4.7

(11)

Recurring payments

(0)

Recurring/Subscription billing

4.6

(67)

Reporting/Analytics

4.6

(92)

Reporting & statistics

4.4

(46)

Sales tax management

4.7

(7)

Search/Filter

(0)

Self service portal

4.8

(13)

Spend control

4.8

(5)

Status tracking

4.0

(1)

Task scheduling

(0)

Tax calculation

4.6

(53)

Tax compliance

3.0

(1)

Tax management

4.4

(104)

Third-Party integrations

4.3

(35)

Time & expense tracking

4.5

(75)

Timer

5.0

(3)

Timesheet management

4.5

(101)

Time tracking by client

(0)

Time tracking by project

(0)

Trip logs

(0)

Vendor management

(0)

Visual analytics

5.0

(2)

W-2 preparation

4.7

(3)

Wage garnishment

(0)

FreshBooks alternatives

FreshBooks

4.5

(4.5K)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.4

Zoho Invoice

4.7

(823)

visit website

Starting from

Free

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.8

Customer Support

4.5

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Xero

4.4

(3.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.0

FreshBooks pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Lite

Per month

Features included:

Access Anywhere on Ios and Android
Get Paid With Credit Cards and Bank Transfers
Send Unlimited Estimates
Send Unlimited Invoices to 5 Clients
Track Sales Tax and See Reports
Track Unlimited Expenses

Plus

Per month

Features included:

Access Anywhere on Ios and Android
Automatically Capture Receipt Data
Automatically Track Expenses
Double Entry Accounting Reports
Get Paid With Credit Cards and Bank Transfers
Invite Your Accountant
Mobile Mileage Tracking
Run Business Health Reports
Send Unlimited Estimates and Proposals
Send Unlimited Invoices to 50 Clients
Set up Recurring Billing and Client Retainers

Premium

Per month

Features included:

Access Anywhere on Ios and Android
Automatically Capture Receipt Bills and Data
Automatically Send Late Payment Reminders and Bill Late Fees
Automatically Track Expenses
Bill Payments and Vendors With Accounts Payable
Customize Email Signatures
Customize Email Templates With Dynamic Fields
Get Paid With Checkout Links
Get Paid With Credit Cards and Bank Transfers
Invite Your Accountant
Mobile Mileage Tracking
Run Business Health Reports
Run Financial and Accounting Reports
Send Unlimited Estimates and Proposals
Send Unlimited Invoices to Unlimited Billable Clients
Set up Recurring Billing and Client Retainers
Track Bills
Track Project Profitability

Select

No pricing info

Features included:

Access Anywhere on Ios and Android
Access to Lower Credit Card Transaction Rates and Capped ACH Fees
Automatically Send Late Payment Reminders and Bill Late Fees
Automatically Track Expenses
Checkout Links and Bank Transfers
Contact Us With Dedicated Support Number
Get an Dedicated Account Manager
Get Help Migrating From Other Software
Get Paid With Credit Cards
Invite Your Accountant
Remove Freshbooks Branding From Client Emails
Run Business Health Reports
Run Financial and Accounting Reports
Securely Accept Credit Cards Over the Phone
Send Unlimited Invoices to Unlimited Billable Clients
Set up Recurring Billing and Client Retainers
Set up Your Account With Custom Onboarding Services
Start With 2 Team Member Accountants

User opinions about FreshBooks price and value

Value for money rating:

4.3

(4.5K)

To see what individual users think of FreshBooks's price and value, check out the review snippets below.

“It also help tracks paid and over due invoices, with its invoice and billing management features i also get to issue a professional invoice.”

Linda T.

Assistant Director

“The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance.”

Sarthak B.

Software Developer

FreshBooks integrations (110)

Integrations rated by users

We looked at 4,514 user reviews to identify which products are mentioned as FreshBooks integrations and how users feel about them.

Stripe

Integration rating: 4.5 (22)

“You want to get paid don't you?”

Maria N.

Founder and FL Licensed Holistic Esthetician

PayPal

Integration rating: 4.8 (17)

Asana

Integration rating: 4.7 (15)

Salesforce Sales Cloud

Integration rating: 4.6 (10)

“We do our B2B sales via salesforce and then ship the orders out of Fishbowl. Have had slight issues with the inventory management within Salesforce and the connecting integration.”

Willem T.

Systems Director

Gusto

Integration rating: 4.4 (9)

“MonkeyPod needs a payroll allocation interface that the Gusto sync passes through. Nonprofit payroll often requires grant/program allocations, so sync or not, we end up having to manually update the Gusto entries.”

Jenn V.

CFO

HubSpot CRM

Integration rating: 4.7 (8)

“Its handy - just not something we rely on entirely.”

Daniel C.

Automation Engineer

FreshBooks customer support

What do users say about FreshBooks customer support?

Customer support rating:

4.4

We analyzed verified user reviews to identify positive and negative aspects of FreshBooks customer support.

Widely noted by reviewers, FreshBooks offers responsive, friendly, and knowledgeable customer support across multiple channels.

A fair number of users appreciate being able to reach real humans quickly by phone, chat, or email without long waits.

Multiple users highlight that support staff go above and beyond, providing effective solutions and hands-on assistance.

A small group of reviewers report slow response times, unresolved issues, and difficulty reaching support for complex problems.

Support options

Phone support

Email/help desk

Chat

Faqs/forum

Knowledge base

Training options

Live online

Documentation

Videos

Webinars

FreshBooks FAQs

Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money

Q. What is FreshBooks used for?

FreshBooks is a cloud-based software designed for service-based businesses, including designer, marketing agency, plumber, IT professional, lawyer, architect, and web professionals. The system features an intuitive invoicing function that enables creation of professional invoices, time and expense tracking, tax calculation, and automated billing with payment reminders to maintain consistent cash flow. Expense management includes receipt scanning, bank transaction imports, and automatic categorization to maintain accurate financial records. The software incorporates time-tracking capabilities that integrate with invoicing and payroll for streamlined operations. FreshBooks facilitates collaboration by providing access for accountants, team members, and clients, while including project management tools, proposals, and estimates. FreshBooks helps businesses manage finances, allowing them to focus resources on other operational areas.

Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:
Android, iPad, iPhone

Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base