Quickbooks Online Reviews

The onboarding and migration of our company data from an offline software to Quickbooks Online was way faster than we expected. Aside from that, QuickBooks has been our main and preferred accounting and invoicing tool since 2018.

I believe Quickbooks Online reports are not that customizable like the offline Quickbooks versions. Also, there are differences managing multiple companies. We need to create and buy separate Quickbooks Online accounts for each of our companies and with the offline versions we just had to buy one set of licenses, that allowed us to manage multiple company files.

Right out of the box it’s easy to set up and pretty intuitive as far as accounting needs. It can also handle multiple companies. The user interface is easy, all levels of users from beginning to experienced CPAs can use this product.

Nothing really. I haven’t used any budgets with it, I haven’t explored that option if there is one.

Easy to sign up but their customer service has become worse over the years.

I should have read these reviews before I signed up for quickbooks. My account was deactivated for no reasons after I had setup invoices and received payments from customers. I think they are profiling their customers, since no tangible reasons were given for deactivating my account. If you are company looking to scale, do not use them.

Quickbooks Online offers a comprehensive suite of tools that streamline accounting processes, making it easy for small businesses to keep track of their finances. As the CEO of a small video production company, I found Quickbooks Online to be incredibly user-friendly, even for those with little to no accounting experience. The software provides a range of features, including invoicing, expense tracking, and bank reconciliation, which helped us to manage our finances more efficiently.

While Quickbooks Online is a fantastic tool, it does have its limitations. One of the biggest drawbacks we found was the limited customization options for invoices and reports. As a creative company, we value the ability to customize our invoices to reflect our brand, and unfortunately, Quickbooks Online does not offer as much flexibility in this area as we would have liked.

The ability to have the files available 24/7/365 between you and your client as long as there is a wifi. I have been on a cruise ship in the straits of Alaska uploading QBO files to a CPA during tax season with the old desktop version now all they need is an email and password for that function.

All of the rapid changes over the years each time you logged on and you would have to relearn each week if you were at a client weekly. I think the rapid price increases are outrageous going from $30 to $60 for a simple 3-user setup in 3 years.

Good in managing day to day business duties easy to use an consumer friendly

I little bit stucked when I should be able to start the application but I took a few seconds everything was clear

All in one platform and ease of use, invoice system

The cost is a bit too high for the monthly fee and service

Quickbooks Online is a cloud-based accounting software thats a advantage. Easy to use interface. Its integration with the other tools you could need to. Ans lastly it has a mobile app workking smoothly.

It would better if the navigation is easier between the features. Getting time to get used to it.

The ease of use and access to various functions.

Lack of data0-integrated tool such asAI to automate some mandate tasks. Predictive analytics capabilities will help the user to automate tasks that are mundane like payroll, invoices, etc.

I use QuickBooks online for my small business as my accounting software. we need not take daily backup plans. and very easy to use this software.

our work going daily very smoothly , so we happy to use it. we like this software.

Really easy to use, automates a number of functions, and provides a comprehensive accounting package for our small business.

My background is accounting and sometimes I get the impression that Quickbooks has tried to dumb the software down too much, which makes it harder for me to deal with anything outside the box. Calling in to support can also be really challenging.

Ability to access from anywhere! On my computer, on my phone, in the car, wherever I need it! Quick mobile receipt upload from your phone or computer! This allows me to quickly scan gas receipts or upload online purchase receipts to Quickbooks Online. Gone are the days of saying "what was that purchase for?" Not only can you upload receipts but they automatically tie to the bank account import. Easy to create reports! Ability to compare month to month or year to year. Can break down by categories or tags. Tax time made easy! My accountant had all the information they needed. I can link accountants to my Quickbooks Online so they can assist with quarterly payments, general questions via email/online or bookkeeping.

Quickbooks Online has a little bit of a learning curve. Since I had no prior experience with a formal accounting system, I signed up to add one of their pros to walk me through set up upon purchase. They helped get the bank account integrated and get everything moving the right direction. Due to the learning curve, there are plenty of resources online or within business organizations that can walk you through the ins and outs. Quickbooks Online is very customizable, but getting those custom items set up can feel overwhelming.

Fast, Secure, Easy to use software with a lot of features.

It would be great to set default views of columns / headings on the basic GL report, or Profit & Loss - example to show debit and credit columns separately by default.

It is very simple to use overall. I like that i can check and work from any computer or cell phone as well. I love direct access to the numbers, easily available reports. It is great for auto billing direct from the software itself. The best part is integration with the bank account. I do not have to manually review expenses and add it.

The QBO is slow to load pages and that can be irritating at times. I initially thought that it was my internet connection but no that is not the case. While you are allowed to do a journal entry with a supplier name you cannot enter a negative invoice. There can be a greater variety in invoice format selection. A tad bit expensive.

It is convenient when it works. You can theoretically sync your bank accounts, credit cards and client payments, saving time in accounting and eliminating a lot of data entry

Merchant Services is expensive and unresponsive. The software has many bugs, and often won't sync with accounts for days or more. Tech support is hit and miss, and often I will resolve an issue before they can. In line ads are extremely annoying, and QBO treats its customers as a product, rather than a customer. There is no service level agreement and Intuit takes zero responsibility if they lose your data. They no longer have a phone number you can call. You have to wait for a callback, and many times they don't call back.

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

Hey there, Terry! We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow! If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well! All the best! -Faith, The QuickBooks Team

If you know how to setup the chart of accounts including using Locations and Classes you can fairly run non-profit accounting very smoothly. Data entry is simple. Reporting is fairly good. Import and export functions are very good.

There are serious limitations with issuing end of year donation statements. One can't filter out sales and can't customize the statement text to meet regulations. The statements are very inflexible.

The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good.

VAT management and reconciliation can be quite tricky, as software often allows to change the previously submitted to HMRC data.

All of our financial records, including bookkeeping, accounting, payroll, and budgeting, are maintained in QuickBooks Online. The program's principal user is me, but I've also sent copies to the company's grant writer, accountant, treasurer, and auditor.

Cleaning up the books is a fantastic idea in theory, but the execution fell well short of expectations. It would have been better if they had questioned my role in the organization more thoroughly before making the changes.

It's wonderful to have access to our accounting system from any Internet-connected device. Integration with our Service Management System (RazorSync) has allowed us to turn Service Orders into invoices and send them via QuickBooks Online quickly and easily, which has absolutely improved how quickly we get paid on jobs. The Payroll module makes it easy to pay our employees and calculate the necessary withholding and taxes due.

The reports in the Online version are clunky and horribly limited. Recently Intuit modified what was included in the package we were in and limited the number of accounts we're allowed to have in the Chart of Accounts without paying a higher fee, so we're stuck not being able to add new accounts unless we want to go to the "next tier". Last year we needed to reprint some older tax forms that weren't showing up so we were forced to contact support for assistance. We finally got what we needed done but it took contacting two different support reps as the first one obviously wasn't familiar with the product and made changes to our accounting data that had to then be fixed by the second rep.

I was able to get up and running with bookkeeping quite quickly; I expected it to be difficult since I had no knowledge of bookkeeping, but it wasn't. I have used it to run payroll, send invoices, manage expenses, receive payment, etc and find it all to be very intuitive.

For my web design business, Quickbooks is all I need as a bookkeeping software. But for my husband's trucking business, it just lacks some necessary functionality and we found a more elaborate tool was needed ... which was too difficult for me to figure out, so for his business we had to outsource the bookkeeping. But I still use Quickbooks Online for my own more basic business. I find the desktop...

Read more

Hi Teara. Thanks a ton for your expert insights, and your review. You're correct that changing your password for one product will affect it across others. If your user ID is the same for each log-in, this feature is designed to help streamline logging in. As an added layer of security, we offer multi-factor authentication so your info is safeguarded. As for instability in the desktop app, you can...

Read more

Small businesses may successfully manage their money with the help of QuickBooks Online, a robust accounting program. I have no personal experience with Quickbooks Online because I am an AI language model, but I can offer an unbiased assessment based on user comments and market research.The ability to access financial information from any location with an internet connection thanks to QuickBooks Online's...

Read more

The pricing of QuickBooks Online can be a bit steep, especially for businesses with multiple users or more complex financial needs. Additionally, some users have experienced glitches or errors while using the software, although these issues are generally rare.

1. Quickbook is a Friendly Software and easy to understand and easy to use for daily tasking activities. 2. It Contains PROJECTS thar will help you organized your Contracts and Project undertaken, it will give you the calculation of profits and Earnings, You will determine too your looses on its projects and will help you understand how did you lost for a certain projects. 3. QB helps you to organized...

Read more

1. Online Traffic only, Needs to restart

I love the look and feel of Quickbooks Online. The program is easy to use and makes sense. I can quickly find the exact place I am seeking because the navigational tools are well-organized whether I am looking for expenses, income, or something very specific. I also love the input formats. Anytime input is involved, there is always a chance for human error. Quickbooks is quick to catch if I have input something incorrectly, or if I have forgotten a field altogether. I am comfortable knowing that I will be aware in the moment if something has not been input correctly, and I can fix it right then.

There are some features I just don't use because they do not apply to our organization, so I am not familiar with those.

Thank you so much for sharing your experience with us here, Kris! It's wonderful hearing that QuickBooks Online has made so many of your day-to-day tasks quick and simple. If you ever need any help with your account, please don't hesitate to reach out by phone or chat using the 'Help (?)' icon > 'Contact Us' in-account, and we'd be glad to get you taken care of. We appreciate you! -Faith, The QuickBooks Team

For my business, I send monthly invoices, so Quickbooks' invoicing feature and the ability to accept all kinds of payments is a must for my business. I find the invoices simple to create, and they look professional and attractive on the customer's end. I also like that I am able to customize the invoice template easily so that I can modify how it appears to the customer. My clients have not had any...

Read more

While Quickbooks is very critical to my business and makes bookkeeping easy for me, I do find the payment processing fees a bit expensive. I suppose the fees are on par with other payment processing systems; however, at the end of the month, it is a bit surprising to see how quickly all of the individual payment fees add up on top of the $25 I pay each month to have Quickbooks Online. My complaint about this software would definitely be the fees associated with payments my customers make through Quickbooks.