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TenFold
5
108
4
30
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Have better customer conversations
Table of Contents
TenFold - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
TenFold overview
What is TenFold?
Tenfold Next Generation CTI integrates with all major CRMs and Phone Systems. By connecting your phone system to CRM, Tenfold enables you to recognize and respond to your customers at the moment of interaction. With features like screen pop, unified customer profile, click-to-dial, automatic call logging, local presence dialing, and more, Tenfold powers sales, support and service teams to have better customer conversations.
Key features:
• Click-to-dial - Dial out by clicking on any number within your browser or CRM. Click-to-dial eliminates manual dialing and speeds up outbound calling; with support for international country codes and formats.
• Local Presence Dialing - Increase connect rates by presenting a local number on caller IDs.
• Screen Pops & Unified Customer Profile - Immediately recognize customers with a call popup that shows relevant customer information from CRM for both outbound and inbound calls.
• Call Notes & Dispositions - Take notes and log call outcomes right on the popup.
• Automatic Call Logging - Automatically capture and log all call data to CRM, eliminating manual input and improving CRM adoption.
• Natural Language Processing - Automatically transform notes like “follow-up next week” into actionable tasks.
• @mention Task Creation and Notifications - Tag your teammates and create tasks intuitively by using @mention right in the call notes.
Starting price
Alternatives
with better value for money
Pros & Cons
Call Tracking
Integrations
Popup
Time Saving
TenFold’s user interface
TenFold pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about TenFold?
When it works it is great for tracking phone call communications and activity.
Select to learn more
Who uses TenFold?
Based on 143 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TenFold's key features
Most critical features, based on insights from TenFold users:
All TenFold features
Features rating:
TenFold alternatives
TenFold
Starting from
No pricing info
Bitrix24
Starting from
69
Per month
Five9
Starting from
119
Per month
Ricochet360
Starting from
24
/user
Per month
TenFold pricing
Value for money rating:
Starting from
No pricing info
User opinions about TenFold price and value
Value for money rating:
To see what individual users think of TenFold's price and value, check out the review snippets below.
Atul K.
Technical Team Lead
John D.
Co-Founder | Director of Client Solutions and Technology
TenFold integrations (11)
Integrations rated by users
We looked at 143 user reviews to identify which products are mentioned as TenFold integrations and how users feel about them.
Integration rating: 3.0 (2)
“Netsuite is where our accounting occurs.”
“Net suite was used for accounting and financial management”
Nick L.
Director of Operations
TenFold customer support
What do users say about TenFold customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TenFold customer support.
Widely noted by reviewers, TenFold’s customer support is fast, reliable, and resolves issues efficiently when they arise.
A small group of reviewers mention difficulty contacting support and slow response times, impacting their overall experience.
Support options
Training options
TenFold FAQs
Q. Does TenFold support mobile devices?
TenFold supports the following devices:
iPhone, iPad, Android
Q. What level of support does TenFold offer?
TenFold offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)