Clock PMS Reviews

Configure to your own requirements, easy to use, easy to train, great invoice presentation, great channel management option, keep in touch with your guests and encourage Tripadvisor reviews. Manage your inventory effectively.

Accounts receivable report is not great, needs to be listed by company and show current, 30 day, 60 day balances.

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Thank you for your kind words and appreciation! Customer feedback is very important to us and we listen carefully. Our service and development teams are working hard to make sure Clock PMS is the perfect solution for small and bigger properties alike and provide all the necessary or trending high-end features a cloud based hotel management system can offer. And we are always there for you for any requests or assistance.

It has potential. A lot of features and detailed preferences.

It doesn't seem to be designed with the user in mind. There are many unnecessary clicks, things to fill out, tabs to open, etc. It is not streamlined to be used by a hotel in a productive way.

Mr. Balz, Thank you for your feedback. The opinion of every user is very important to us to constantly improve our products and services. We have referred your feedback to our Customer Support and they will very soon get back to you to discuss your remarks in detail. As you have started using Clock PMS only recently, it could be a good idea to go through the setup of the configurations and the operational procedures once again to make sure they have been properly addressed during the initial onboarding Thank you for your support. Kindest regards, Clock Software Team

We started using Clock PMS to unify our property management systems. Now it is easy to move bookings using the drag and drop, run payment reports, and even edit bookings.

We are unable to send one invoice if it is a big group booking, because we still only know how to issue out invoices for individual guests.

Ms. Christo, Thank you for your kind words. We always listen to our customers to move forward.

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Thank you so much for the kind words! We wish you a lot of success and will keep our efforts to provide excellent service and deliver more valuable features and improvements of our software. You, our clients, are the one thing that drives us to be outstanding.

Clock PMS is simplicity, end user ease of operation, adaptable and now we realize that it continues to grow along with us.

Simply as a kind of suggestion, templates for emailing guests at time of booking and invoicing visuals.

Your opinion is valuable to us. Thank you! Kind Regards, Clock Software Team

We were using installable software and we needed much more, and not just a PMS. We needed a customer friendly online reservations system. And we chose Clock PMS, because of the solution it offers for online booking.Since our start using Clock Software, we are receiving more Online Bookings.

There's nothing that we do not like about the software. It gave us everything that was promised and more.

Automation of operations, quick and easy solutions, good channel manager, along with functional breadth.

In my opinion, a call centre to the already existing Support Portal would be very nice and convenient for me.

Ms. Tadevosyan, We highly appreciate your positive feedback. We always strive to improve our product and services based on our customers' reviews. Kind Regards, Clock Software Team

What I like the most about Clock PMS are the Guest Service portal options and the wide range of add-on features. The biggest change for us came with the options for the online guest check-in and checkout which was accepted by our guests very well.

I would appreciate it very much if the accounting functionalities of Clock PMS are further simplified.

Has integration with channel manager build in email client (we use a lot) nice rate management and open API for future integration. Costumer service is only email ticketing but really quick. We do not use IoT yet but this is also available to connect offline devices.

would like to have more integration to choose from. The documentation could be more detailed maybe with help of videos.

Ease of use on various platforms (desktop, iPad, phone), occupancy calendar, guest mailer templates.

It would be a good thing to allow property to change a background photo, show what type of credit card was used to pay a folio, provide more templates for guest mailers.

Clock PMS combines good hospitality management technology with user-friendly interface design which helps us easily arrange the rooms as well as better engage with value customers.

Don't stop updating this really incredible property management system and introducing new cutting-edge features.

Mr. Dung, Thank you very much for your kind words. We always strive to improve.

Clock is a system of the future. Is well integrated with the restaurant and we like it!

Difficult to use and to set up the invoice system and payments for back office. The booking online is not endearing for clients with a nice design. See webhotelier.com they are very well on this.

Clock PMS has all the features you would ever want in a PMS software.

While it has a better design than many other PMS software​, it is still a confusing interface. The settings are complicated and not very well organized.

It has great API support. Superb back-end that you can always rely on. Another thing I like very much about Clock PMS is the monthly updates of the system.

There isn't a single thing that I don't like about Clock PMS! Well, kitchen monitor could be improved.

I really love the Self Service portal, the options for secure online payments and the accessibility from any device.

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Support team, Channel manager update speed, Updates

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Marko, This has been a pleasure working with you for more than a year now. We appreciate loyalty and the feed back is always good to have. Superb Hotel PMS and expert support team to handle all the questions is a must. Best Regards,

Reports, Ease of Use and Data.

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Our mission is always to be up-to-date and provide the best possible solution for hospitality management. The feedback from our partners motivates us to keep going. Thank you Mr. Ali.

Clock PMS won our trust with its ease of use, the rapid support replies and the customer support as a whole.

Maybe, it would be a nice idea to change the way Customer Request Polling works.

API for connections to other systems

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Thank you for the good words! We appreciate your feedback and we will keep up our efforts to bring you a modern convenient hotel PMS and POS solutions and provide excellent support.

Cloud software can be use everywhere. Good security and flexibility, easy to use. no bugs. Very good technical assistance

Reports are a little confusing. I would like to have some charts. Housekeeping tools can be improved.

Thank you, LEGUIDE, for sharing your experience with our software and services. We are improving our software and such feedback provides us with guidance to what, we should pay more attention. Thank you for choosing Clock PMS, Clock Software Team

Clock PMS is super use-friendly and it allows you to do multiple tasks at once. I also love that you can access this software through your phone, tablet, and on a desktop.

There is nothing I do not like about Clock PMS. Although there is always more room for improvement.

Complete and well thought program that allows many things to be done for a hotel and restaurant point of view

Not user friendly , I believe Clock should work more now on making the system more user friendly and accesible

Flexibility, functionality and well responsive support.

Some prefixed settings can be done even before activation.