Chronus Pricing

Mentees and mentors in our mentoring programs appreciate the transparency offered and the ability to select their own mentoring partner. As an administrator, I value the easy customisation of mentoring tracks, the capability to recommend mentors to mentees, the ability to create a partnership plan which acts as a road map to guide each partnership through to completion and the ability to monitor partnership progress.

The software is "off-the-shelf" which comes with it's limitations. It may not suit the mentoring process flow that an organisation has in place. We have adapted our program structure and processes to work well under on Chronus.

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A great example of how the eMentorConnect platform can support a more structured program. We learn so much from our close relationships with program admins!

Clean, simple interface. Easy to use & access. The UX/UI are very good. And the level of support from the Chronus team during implementation was exceptional.

Very expensive for what it is. It's certainly best in class, but it's hard to justify this kind of hit on the budget for a matching software. The biggest technical complaint is that emails about new meeting appointments come from a random Scheduling Assistant email or something like that which is not helpful & leads to these emails getting ignored. There are a few areas where it's not exactly user friendly (i.e. selecting what is surfaced to the profile summary requires many clicks). Thankfully this is mostly on the admin side, not the end use side, but still could use improvement.

We were able to dramatically increase the capacity for participation in our mentorship programs through the ease of matching and communications provided by Chronus.

The program is on the expensive end and it took a while to get buy-in for broader implementation. Getting set-up on the platform can take longer and require a few more coding skills than expected and there are so many functions that sometimes it can be overwhelming to track everything.

Hi Heidi, Thank you for sharing your feedback. We're thrilled to hear that Chronus helped increase the capacity for participation and made matching and communication easier for you. We understand that the cost and implementation process can be a consideration, but we believe that the value and benefits of our platform outweigh the initial investment. We continuously strive to improve the onboarding process and offer support for any coding skills required. Regarding the overwhelming feeling, we appreciate your feedback. We're constantly working to streamline our platform and make it more user-friendly. If you have any further suggestions or need assistance, please don't hesitate to reach out to us. We value your input and want to ensure your continued satisfaction.

There were two things we were looking for in an online mentorship program…1) integration with our single sign-on (such that our members can use their member login and password) and 2) automated matching for mentors and mentee. The Chronus system fulfills these requirements very well. It is critical that our mentorship program is a significant benefit of membership and that logging in should be simple...

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The only con we have with the platform is the inability to track those mentors/mentees that take the relationship outside of the program (e.g. don’t utilize the timeline tasks and/or messaging features). We can get some of this data by surveying our mentors/mentees; however, I’m not sure there is anything that can be done about this from the Chronus perspective. Another limitation we have found is that currently users are not able to switch between mentee and mentor roles on their own; it has to be done by the administrator.

Julie, We're glad to be enabling your program as your membership grows and deepens. It's been great working with you to scale the program while meeting the needs of your mentors and mentees. We look forward to meeting your future goals! In regards to the 'switch between mentor and mentee roles' we've got good news. We've turned on a feature to allow you to overcome this challenge. Your CSM will be in touch to show you what that looks like for the end user. The Chronus Team

That the tool is easy to use and has both a url and app for users. That we have tech support through a very engaged manager. That there are multiple features to help with keeping our matches/users engaged. The virtual conferencing feature has been a huge added bonus during social distancing. Very much enjoy that the messaging feature has the ability to include attachments.

Would like if the video conferencing feature worked in the App. Recommend that it is more visually appealing/engaging for youth programs.

Tara, thanks for your insightful feedback. We appreciate you continuing to be a collaborative partner. We'll make sure to pass this along to our Product team, as well as your Customer Success Manager, to make sure they know how you'd like to see the platform evolve.

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There is a lot the software can do with a fair amount of pre-built as well as customizable options depending on what you are looking for.

It is not always the most intuitive platform, but there is usually a way to accomplish what you are trying to do. It just may take a few tries to figure out how to get there.