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Monitask Logo

Employee Monitoring and Productivity for Remote Teams

Monitask Reviews

Overall rating

4.8

/5

127

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10

Reviews by rating

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Pros and cons

One of the best things that impressed me is that we can easily access ouer account from anywhere on any devices that we trust.
Seems like a good solution. I called in to have help with changing some of the features and they had great customer service.
I like Monitask, is simple, good price and the best, I can track what my team is doing and I am confident my Team does not procrastinate. I do Recommend Monitask.
If you end the service, you loose all the data on your employees hours worked. There's now way to download it.
I am a bit confused about the overall timing as few of agents disagree.
It sometimes stops time tracking even though I'm working.
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127 reviews

Recommended

AC
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Adi C.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OUr expirience so far

Reviewed a year ago

We are looking for a seamless solution. Something that is easy to install, operate, and used. For our company, Monitask has definitely delivered it.

Pros

Easy to use and, compared to other solutions, very easy to install on Mac or PC! Compared to other solutions, great customer service

Cons

There were a few nice-to-have features that we would appreciate. We understood that are coming down the line.

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María José P.

Research, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monitask: An essential tool for productivity!

Reviewed 2 years ago

Monitask has helped us stay on top of our projects and deadlines like never before. The automatic screenshots and activity tracking features have been particularly helpful in keeping our team accountable and ensuring that everyone is working efficiently. I would definitely recommend Monitask to anyone looking to streamline their time tracking and project management.

Pros

Helps with project management and deadlines, automatic screenshots and activity tracking, keeps team accountable.

Cons

So far, I have yet to discover any feature or functionality I don't like about Monitask.

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Verified reviewer

Telecommunications, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User experience

Reviewed 2 years ago

The overall experience is really amazing

Pros

It has so many other options what I like most about that it has automatic start option so we don’t need to login every day manually 😊

Cons

Recently we are facing some issue with it functionality like some time it is getting stuck and when we are restarting it again.It’s starting from beginning not from where it left off

Sa
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Sebahattin a.

Computer Games, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Amazing!

Reviewed 2 years ago

I am satisfied with my experience. An app that I would recommend. Hassle free and user friendly

Pros

One of the best applications for remote monitoring. It is very easy to use. I got used to it quickly even on first use. The real-time vision feature works great.

Cons

I did not encounter any negative features. I definitely recommend it.

PS
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Parviz S.

E-Learning, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My opinion to Monitask software

Reviewed 2 years ago
Pros

usability and easy to use interface, good software

Cons

I didn't use this software with another software but I think it is easy to use software and good and usfull interface

PR
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Peter R.

Financial Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Time Clock

Reviewed 3 years ago
Pros

Seems like a good price when it was purchased.

Cons

Not to many. Fits my needs and the price is ok.

AM
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Akash M.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monitask Review

Reviewed 3 years ago

Nice Experience for this Product.

Pros

This App Contains Company Features. Time to Time Notification. Nice Access and Privileged settings.

Cons

If possible can you also add daily keyboard and mouse taps.

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Masturah D.

Telecommunications, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way in tracking task

Reviewed 3 years ago
Pros

Monitask gives a new perspective in the way of monitoring a task and project. It is a great way for project administration to track the project progress percent and which task is still left behind the time schedule.

Cons

It will be great if the task has an option for mobile version, so for the user that need to go off the sites still can be counted on their task timing. It is not too pressing, but should be good it they have it.

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Syazila R.

Oil & Energy, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Task tracking efficiently

Reviewed 3 years ago
Pros

Monitask is one of the software that has a very clean and effective task tracking feature. All the task can be added its own due date and can be flagged with its current status like on progress or complete. For collaborating task with my colleague, the task status help us aware of our current project situations.

Cons

One of feature that Monitask missing is the client platform. It will great if there is a way or platform that I can grant client access to some space on the software wheres i can share the task progress with them. It will make it easier for them to collaborate with me and get a quick report for it.

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Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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For Software work

Reviewed 3 years ago
Pros

My boss will know how hardworking I am because they will know the status of my work

Cons

the software will automatically pause if you are away or in active in your computer

UG
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Usman G.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Usman Gull

Reviewed 3 years ago

Overall experience with Monitask is very good.

Pros

This is very light, and my PC didn't slow when it's running in the background.

Cons

It will help me to record every min of efforts for my client and help them to pay every min fairly.

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Verified reviewer

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 3 years ago

So overall it is really effective software and is pretty easy to use even a kid can understand how it works within a day or two.

Pros

I liked the algorithm of this software. It is really easy to use and understandable. The feature I liked the most is Notes where I can keep a track of my tasks. Also, I can check my monthly and daily working hours which helps to increase productivity if needed. I would definitely recommend this software to everyone.

Cons

I think there must be a program in it that allows the user to set timings for which he/she needs to work so as soon as working hours are completed it can notify the user.

MA
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Mei Angelica d.

Government Relations, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great time-tracking app!

Reviewed 4 years ago
Pros

I love the idea that the app is able to track the internet time and apps used by the user. It builds discipline and also shows your integrity for the client.

Cons

I'm not very fond of the pause feature since it's hard to track the specific time you spent for a task especially if your project is split on a daily basis.

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Rednaxela Kristin C.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helpful

Reviewed 4 years ago
Pros

It's easy to use and definitely employee-centered because it doesn't mean to spy to the employees

Cons

There's always updates and sometimes it gets on the way with work.

DB
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Djordje B.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy, optimal and efficient

Reviewed 4 years ago
Pros

It really looks like the Upwork Tracker which is exactly what I needed and why I choose Monitask, it's highly reliable and I think I will be using it for a long time.

Cons

The UI is not all that impressive, I think it could use a little makeover, other than that great service.

Vendor response

Thank you so much for your review. Our updated UI is going to be released in February 2020 with some new features. We hope that you enjoy using Monitask and let us know if we can help with anything.

RL
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Ramona L.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HAppy with the product

Reviewed 4 years ago

happy with it so far; been using it for the best part of two years and it is a daily necessity as I work remotely. Is great that you can use it for free on the basic options and I wouldn't change it unless I have to. It does what I need it to do.

Pros

Easy to use, straightforward, little errors over time.

Cons

Has some unexplained glitches over time and in the last few updates I can't have it in the pinned taskbar icon when running, it opens in a different icon - so I end up with two icons on my taskbar.

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Jisselle B.

Consumer Goods, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love using this!

Reviewed 4 years ago

It's been great in helping me streamline the management of my assistant's tasks.

Pros

I use it to track and manage my assistant's projects. I love the time tracker for each project, it helps with accountability.

Cons

Nothing! I was using Hubstaff, but this is cheaper and has even more features.

JO
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Jay O.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great way to track how efficient you are!

Reviewed 4 years ago

It's been great! Time saver and lets me see what tasks are taking much of my time!

Pros

This takes screenshot, automatically groups my time depending on the task I am focusing on, and so easy to use! UI looks good too!

Cons

For now - at least I don't like that I need to manually click Sync to server to get updated of things, I like that to be automatic

JM
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James M.

Writing and Editing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and Quick

Reviewed 4 years ago

Monetask has been a outstanding success, for our team. Monetask has helped us improve not only our timekeeping but also our time management for certain projects.

Pros

Very easy to use, no thrills just does what it's supposed to do, great support always friendly and to the point.

Cons

There were a couple of errors in the time-keeping due to users being doublely logged in, the issue was fixed quickly and everything is now running smoothly.

LR
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Lady R.

Packaging and Containers, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease On Time Monitoring

Reviewed 4 years ago
Pros

As a Sales and Marketing Manager on FBA Prep 4U. I am using Monitask 5 days a week because I need not to extend 40 hours of my weekly working hour. Monitask made it easy for me to monitor time and show my productivity thru their screen shot features. It helps me to gain the trust from my boss who is also checking my timeline. I would highly recommend this software to my colleagues who is looking for a reliable employee time sheet monitoring.

Cons

I cannot say anything bad about this software, aside from the time difference of Pacific and Eastern Time haha!! Because, I always need to adjust calculations of my working time based on Eastern Time.

ME
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Mohamed E.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution

Reviewed 4 years ago

Monitask solved the problem, we were unable to monitor our employees performance while working from home due to COVID19 current crises.

Pros

Easy to use Lightweight Inexpensive Fast replies from customer support

Cons

Reports need to be more customizable User roles assignment needs upgrade

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Christopher R.

Online Media, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Works as promised

Reviewed 5 years ago
Pros

Its Affordable The UI is simple to use and understand It captures screenshots of my team while the work

Cons

Needed a few more options. Maybe a branded interface

LD
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Linda Devina W.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice but need some revision

Reviewed 5 years ago

I feel a good experience

Pros

Efficiency of time when we used it to see the progress of staff's task

Cons

Sometimes it needs a time to syncronize the data, sometimes it off automatically

ON
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Orlando Nandito N.

Computer Games, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A powerfull Software to manage team, good job Monitask Team!

Reviewed 5 years ago
Pros

this software is really helpfull for me to manage my small team. its really make a remote work is really possible to do. before i know Monitask, i just thing that working remote is really difficult to trust really my team. but because Monitask, i can really more trust with my team, and i can be more productive and effective to know what is important in development so i can see all my team works on their screen. good job Monitask Team!

Cons

sometimes monitask is buggy, where sometimes the screenshot is not loaded or sometimes at my team screen it already recorded, but in dashoard its not. so i hope this software can be better in the future. but overall i realy love the team how they treat me as a user.. where every report i bring to developer, they really heard about that and fix it as soon as a possible.

JT
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Jaya T.

International Trade and Development, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great, useful, easy to use

Reviewed 6 years ago

Makes me more productive and makes my time more efficient

Pros

Not heavy, CS was responded very fast, works silently

Cons

if you start the app without internet connection. It won't sign in automatically. (just a small bug)