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Paycom Pricing, Features, Reviews and Alternatives
Paycom FAQs
Paycom product overview
What is Paycom?
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
Key benefits of using Paycom
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
8
/user
Per month
Paycom features
Functionality
4.4
/5
748
Total features
118
12 categories
Most valued features by users
Functionality contenders
Paycom users reviews
Overall Rating
4.4
/5
748
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.34/10
446
187
73
22
20
Kim B.
Overall rating contenders
Beth B.
Camp Director
Religious Institutions, 11-50 employees
Review source
Transcript
Beth: Hi, my name is Beth and I'm a camp director. And I give Paycom a four out of five. For more reviews...
Jimmy S.
Controller
Market Research, 51-200 employees
Review source
Transcript
Jimmy: Hi, my name is Jimmy. I'm a controller. I would like to give Paycom a rating of three out of five...
Chad R.
Financial Services, 1-10 employees
Used weekly for 2+ years
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None of the payroll companies I have used in the past even compare to Paycom. The dedicated specialist is very important to me and I can speak to them with any questions. With the other companies, my payroll account never seemed to be important or big enough with them and I was never able to get the help I needed. With that said, this made a situation where I had to figure everything out and make sure...
The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized in my 18 years of having my business. I am on the site weekly and am very glad that I can process my payroll in a few minutes. I have w2 employee’s and 1099 contractors that I pay through my company. Having a tool that is easy saves me time and thus saves me money. The greatest asset that Paycom offers is their friendly and knowledgeable staff. I would be lost without my specialist. She is amazing. Once the payroll is complete, the reports are very easy to use and run so that I can keep track of all my expenses.
Based on my experience over the last 5 years of using Paycom, my specialist ensures that I have no cons associated with my service. She is great.
Chad, thank you so much for the detailed review. We're happy to be your valued partner.
Jackie P.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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It has been easy to use for scheduling. Payroll and managing hours is super user friendly.
I love being able to use it on the go. Our company is open seven days a week. I often have to make changes to the schedule or approve time punch changes at all hours. I can easily access it from my mobile device to make those changes
For the employees there isn't a calendar view to pick up/swap shifts
It's rewarding to know our product has placed director functions at your fingertips, Jackie. Please let us know how we can create a 10-star experience for you at feedback@paycomonline.com. Thank you for your review!
Karissa B.
Food & Beverages, 51-200 employees
Used daily for 1-2 years
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Bait and switch, twice now. Do not recommend.
Client specialist is excellent at responding.
Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company...
We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!
Jeremy A.
Health, Wellness and Fitness, 51-200 employees
Used daily for 6-12 months
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Most of the daily functions like entering time, viewing PTO and adding new employees worked well and were easy to navigate.
The least helpful part of Paycom was their customer service. Our advisor changed multiple times and we never knew who to contact. We rarely ever got the issue resolved we called about during the first call.
We're delighted to know you're enjoying Paycom's software and that it has benefitted your organization! We'd like to learn more about your feedback to better understand how we can support your organization. Please reach out to us at feedback@paycomonline.com, and a member of our team will be in touch.
Samantha F.
Medical Practice, 1,001-5,000 employees
Used daily for 6-12 months
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Easy to set up/install, I like that I can access my onboarding documents at any time
Nothing negative to say at this time.
Thank you for taking time out of your day to share your Paycom experience, Samantha! We appreciate your positive feedback.
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