This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Paycom Reviews

Reviews summary

Pros

I like that this software is easily accessible to all users and the training videos they provide helps users to input their information with ease.

Arianna B.

Read the full review
Granted this and Kronos are the only time keeping applications i’ve used, Paycom happens to be the best of the best in terms of reliability, functionality, and looks.

Zac M.

Read the full review
It has help keep organization a top priority, while being easy to use. Additionally, Customer Support is not only very helpful but always readily available.

Anonymous Reviewer

Read the full review

Cons

We have been very frustrated with our implementation and ongoing service. They push to go live in a very short amount of time but did a terrible job of working to make sure the set up was right.

Gayle L.

Read the full review
The document management system was atrocious- once a document is uploaded the title cannot be changed so user error can complicate reporting and sorting. The ATS function was the absolute worst.

Anonymous Reviewer

Read the full review
I very quickly realized that this system was not going to work for our team and moved to cancel our account and the customer service was pretty awful, going all the way up to upper management.

Cyndi L.

Read the full review

Overall rating

5

4

3

2

1

354

142

59

15

17

84%
positive reviews
93%
would recommend this app

Filter reviews by


Overall rating


Company size


Industry


Time used


587 reviews

recommended

Overall Rating

Centralizing HR

Reviewed 2 months ago

Overall Rating

Good Product for Organizing and Paying Employers

Reviewed 9 months ago

Transcript

Rebecca C.: My name is Rebecca. I'm an instructional coach at a school. And my rating for Paycom is a...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Allows for easier and simpler processes and efficiencies

Reviewed 10 months ago

Overall Paycom seems to solve my problems before they arise; the integration between what would have been separate platforms allows for simplified processes and efficiencies that allows me to focus on the big picture rather than focus on the small tedious things.

Pros

Paycom is a one stop shop with one singular login. One of the key things that has been most beneficial is self onboarding, which reduced the HR workload, provides a 'mid-phase' to a prospective employee and active employee, and helps get drivers on the road 4-6 days faster than our previous process. In addition, the consistent monthly improvements are always an added bonus and I continue to be impressed with the developments

Cons

We wish there was a better integration capability to our third party platforms - though we primarily use Paycom, our industry requires use of many additional platforms. An integration outside of an API/SFTP would allow for an overall holistic view of our employee workforce and operations.

Vendor response

Thank you for sharing your Paycom experience and we appreciate your feedback! We are happy to hear our software is helping simplify your HR processes

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A really good system a couple of short steps from greatness

Reviewed 8 months ago

The software is progressing nicely and is very easy to use. Customer care at the account level is very good. Direct customer service sometimes lacks skills, but part of that is due to the fact that there are so many new features and add ins being released right now that their customer service team seems a little behind the curve of indepth knowledge. Overall the stongest product on the market for small to medium sized companies.

Pros

The UI and ease of use is at the top of the market. Large easy blocks and buttons to click on make daily use very easy. Reporting isn't perfect by at the top of everything I've used or seen so far.

Cons

The system still hasn't caught up to how employees think about HSA's. Employees think of contributions to their HSA's in terms of how much comes out of each paycheck and not how much they want to contribute on an annual basis, but the tool forces them to look at it in a yearly format. The request is in and hopefylly they'll fix it soon, but it's there.

Vendor response

Thank you for the review! We are happy to hear you find our system user-friendly. We also appreciate your feedback and will share it with our team. We would love the opportunity to learn how we can create a 5-star experience for you. Please share any other enhancements you would like to see from us with your dedicated specialist or with our team at feedback@paycomonline.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

So far it's the best payroll company I've used

Reviewed a month ago

Great customer service. I haven't used all of the functions available yet such as onboarding a new hire but overall I'm very pleased.

Pros

Online portal & payroll processing, vast report options, mobile app, EE file management.

Cons

When researching Paycom the only negative review I seemed to come across was difficulty with the software. To a non-tech savvy person I can see how this would be true but the staff were absolutely great about scheduling times to train me and go over any questions I had. They also made sure to have me go through necessary functions rather than just sit & watch.

Vendor response

A simple, easy-to-use software is our top priority at Paycom and we are glad our mobile app has helped you access everything you need. Thank you for the 5-star review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Bait and switch, twice

Reviewed a year ago

Bait and switch, twice now. Do not recommend.

Pros

Client specialist is excellent at responding.

Cons

Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company...

Vendor response

We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at feedback@paycomonline.com. We look forward to speaking with you, Karissa!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Loved as an admin

Reviewed 4 months ago

Overall, I liked Paycom, it helped us consolidate HRIS and Payroll into one platform and upload mass employee data rather than having to enter it by hand.

Pros

As an Admin in the background I loved the reporting capabilities! You can report on anything and everything and customize the report however you'd like.

Cons

The team did not find it fully user friendly. It would take a lot of clicks to find what they were looking for. Also, by moving to Paycom, it made our 401k process a lot more manual. Having to enter employee rate changes by hand and upload 401k deductions by hand as well.

Vendor response

We're glad to see you have enjoyed our software and customized reporting capabilities! We're interested in learning more about your feedback and how we can earn a 5-star rating from you. Feel free to reach out to us at feedback@paycomonline.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycom is Incredible and has the best support team!

Reviewed a year ago

Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.

Pros

There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.

Cons

There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.

Vendor response

Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding Product and Support

Reviewed 2 years ago

The BEST Payroll, and HRIS system on the market hands down!

Pros

This product has high technology and excellent ease of use. It is ever changing and improving to allow you to keep up with the latest technology. Paycom also will customize your product for your individual companies use. The customer support is outstanding and they are always there to assist you!

Cons

There isn't much I don't love about Paycom. They have outstanding support and walk me through each portion of the program. The only issue I have had with Paycom is not having the Back Benefits automatically calculated. BUT this feature is coming soon!

Vendor response

Susie, thank you for sharing your Paycom experience! We are so thrilled that you enjoy using our products.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best payroll software on the marker

Reviewed 2 years ago

Overall experience is great. Allows us to process payroll quickly and move on to other pressing job duties quickly.

Pros

Most appreciate the ability to call and speak to a knowledgeable live person to answer any questions we may have, whether it be how do I make this change or can you check to see if I have this setting correct.

Cons

Would like to see the quarterly reports just a tiny bit sooner.

Vendor response

Jeremy, thank you for sharing your Paycom experience! We are thrilled that you are enjoying the dedicated support that each client receives! We will share your feedback regarding the quarterly reports with our product teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Don't waste your valuable time with this product

Reviewed 10 months ago

Paycom does not offer a demo account, like many of their competitors, so you have to rely on a quick 1 hour demo given by a sales person, which doesn't adequately capture the true functionality of this system. While the employee interface is decent, the HR and Admin management side is a nightmare. It's incredibly complex and it's just not possible to get it up and running easily. It will take a significant...

Pros

The time keeping modal was the easiest to use, however it still isn't super intuitive.

Cons

In 2020, with so many other INCREDIBLY user friendly options, Paycom is in the land of antiquated systems that are not intuitive or user friendly. * They use internal/proprietary language that isn't common or helpful. You have to learn how they say things before you are able to learn how to navigate the system. *System is incredibly complex and difficult to learn. Not intuitive at all. * Benefits...

Vendor response

We're sorry you were unhappy with your Paycom experience. After researching further, we were able to determine our team worked closely with you to confirm the system was set up properly and because of our due diligence, we discovered there were issues with your internal data from your previous provider. Each question you posed to our team appears to have been promptly responded to with a helpful hand and with additional training materials. Based on our large volume of positive reviews, we are confident in the service our team provides and the ease-of-use of our software. However, we are always striving to get better. Each client's experience is important to us, and we will be sure to note your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A HRIS System That WORKS!!!

Reviewed 6 months ago

In February of 2020, we were introduced to our Transitional Specialist and that was [SENSITIVE CONTENT HIDDEN]. WOW!! What an exceptional person and specialist [SENSITIVE CONTENT HIDDEN] is. From the first meeting/training to the last meeting/training, she was able to teach, explain and get back to us on questions quickly which was always above and beyond. [SENSITIVE CONTENT HIDDEN] was very clear...

Pros

In every aspect from payroll to recruiting to onboarding Paycom understands the importance of people's time. Paycom functions are quick and easy to use. The approval process from department to employee is simple and easy. The phone app is quick and employees do not have to spend time looking for what they need, everything is laid out in a clear manner. Applicant tracking is easy from start to finish. Our company also has the expenses part and for our team it is really easy to work from their phone and then submit. Payco definitely has many different components but each one is easy to use. This is a great investment because it is all at your fingertips. The last part is you don't have to get all the components at once you can customize the system to work for what is right for your company.

Cons

So far I do not have any cons. I am impressed with how the company runs.

Vendor response

We're thrilled our software has helped streamline your HR initiatives! Thank you for the 5-star review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Paycom - Improving the Task of Running Payroll

Reviewed 7 months ago

Hard sales - it was not a comfortable sales process AT ALL. Lots of promises not all of which were fulfilled. Implementation team was great but I had to push really hard on some things that I knew must be there but my specialist didn't know about yet. BUT, we previously had a full time payroll manager and a part time recruiter, plus an HR generalist for our past system. Now we have one person doing all admin at about .75 FTE. We aren't maximizing the software but it's better than what we had before.

Pros

The employee self service feature and timecard management is fantastic. Their core philosophy is that employees enter, manage and approve their own time. There's a learning curve for sure, but ultimately - given my retail hourly workforce - this has been a huge sigh of relief over our prior timecard mgmt and the risk we had with managers entering employee time.

Cons

There are parts that are unnecessarily complicated - like the way that they have position mgmt set up, and how managers get access to open positions. The checklists and task management are also really complicated. There is no admin community or Special Interest Groups which is a huge miss. The peer sharing of best practices is something I miss very much.

Vendor response

Thank you, we are glad you are enjoying our software and the convenience of employees entering their own information! However, we would like to learn more about how we can improve your experience. Please connect with our team at feedback@paycomonline.com, and we will share your feedback with our leadership team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Best of the Best

Reviewed a year ago

Paycom is the corvette of HR and time management systems. We looked at many other products, and very few offered all native modules, and a nearly perfect user experience... Those that did would be the super-cars of the industry, they may be ultra performant, hyper tuned, or can do anything, BUT that often makes them expensive and hard to maintain. Paycom struck the perfect balance for our company.

Pros

Paycom pays their sales team and integrations people based on the success of the company they are selling to. The software is intuitive, web and mobile friendly, and most importantly all native to the paycom system unlike almost every other vendor we looked at.

Cons

A bit pricey, some modules are not included by default, not as flexible as some other tools we looked at.

Vendor response

Daniel, thank you for the review! We're thrilled that we can support your organization's needs!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the best solutions for HR

Reviewed a year ago

Using Paycom as an Administrator is a breeze. Easy to set up, great for reporting, payroll processing, and customer support (I have a designated representative). No more case numbers or long waiting calls. For employees, or standard users, the system is easy to navigate. The Paycom App is fantastic.

Pros

As Administrator of the system, Paycom is convenient/easy to use. The modules such as Benefits Administration, Time and Attendance, Document Management, Expense Management, Applicant Tracking, are very intuitive to use. The report writer is the best. Compared with ADP, Paycom is one of the most user-friendly HRMS out there. Customer support is great. Each account/company has a designated representative assigned.

Cons

Price. The products are wonderful, but it comes with a price. Every company/organization has its uniqueness. Finding a perfect HR software is not easy, but Paycom meets all the criteria I need.

Vendor response

Thank you for the fantastic review! We appreciate you sharing your experience with Paycom! We're thrilled that you are enjoying our products and that you find them easy to navigate! If there are any updates that would improve your experience in the future, please let your dedicated support specialist know!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It pays to use Paycom!

Reviewed a year ago

Paycom has made everything related to HR easier. Whether it's payroll, benefits, SOP's, document signing even business process tutorials, everything is in one place now and easier to access and interact with.

Pros

Paycom was, at first, difficult. Like any new software you want everything to be where it was before. It wasn't. However with just a few short uses and the tutorials I realized that it was easier, faster and better organized than the software we were using before, which was online based instead of app based. Thank god we switched to Paycom, which made all of our business lives related to HR processes faster, easier and more efficient.

Cons

Once I learned it I have not found anything to complain about. Okay, the fingerprint log in doesn't always work perfectly. :) There.

Vendor response

Antonio, thank you for the raving review! We are thrilled that you are enjoying your Paycom experience!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Paycom- From Manual Processes to the Modern Age

Reviewed a year ago

Overall our experience with Paycom has been very positive. Like any new system it has not always been easy, and some days I have really wished that hitting a computer did make it work better. However, if you take time to understand the system, and really think through your processes to mold them to what Paycom is designed to do instead of trying to may Paycom fit into your old processes, it always works out.

Pros

Paycom has been a massive change for my company. In January of 2019, we switch from a paper-driven, multi-system segmented way of running our HR and Payroll departments to Paycom, and we will NEVER go back! I worked with my team as well as Paycom's implementation team to get the system set up and then in training our Management Team as well as our employees in how to effectively use Paycom. After some...

Cons

The thing that we have struggled with the most is that the system is almost too customizable. Take a PAF (Personel Action Form), for example. On there is has an effective date feature that allows you to either back-date the pay-change or set it for a future date. We had been using that feature for months when an audit showed that the effective date was not working. When we contacted our Account Specialist, they said that they needed to "turn that feature on" before it would be working. There have been a few other features that we didn't know we needed to ask for them to be "turned on" and just assumed that they were.

Vendor response

Thank you for the review and feedback, Elaine! We are thrilled that you and your organization are enjoying Paycom! Please let us know if there is any way we can improve your experience by either directly reaching out to your specialist or contacting our team at feedback@paycomonline.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A good solution for the money

Reviewed 2 years ago

Overall we are very pleased with the scope and breadth of the system. We are finding that we are able to solve many HR challenges through this platform. And they are continually improving the product. Even in the last 10 months, some of the things that would have made to the "What do you like least about this software?" list have been resolved through new product releases.

Pros

We implemented Paycom after becoming frustrated with a much more expensive solution. We have been using it for about 10 months and are still amazed at how intuitive the software is. Our HR team has been able to go right into the system and begin using it with very little formal training which a plus when time is tight. But I would also recommend taking their webinar training when offered. I've picked...

Cons

We are still hopeful that Paycom will come out with a more robust API that will allow us to share employee data bi-directionally. For now, you can export data from Paycom to share across other software systems but you cannot write into Paycom. Everything needs to be manually imported.

Vendor response

Thank you for the review and feedback, Mary! We are thrilled that you are enjoying your Paycom experience! We will be sure to share your feedback regarding the API process with our product teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A well-rounded, feature rich HRIS

Reviewed 2 years ago

We use the Paycom HRIS similarly to most companies might us it; for payroll, employee management and talent acquisition. The system has decreased the amount of time we spend on every day tasks. It's simplified the payroll process, transitioned us from paper to digital in many ways and added value to the new hire process. The ability to on-board new hires electronically has been a vital time savings....

Pros

Paycom may not have the brand recognition of a larger HRIS, but that doesn't mean that it shouldn't be a front-line contender. The software is robust with capabilities that round out its fairly intuitive interface. If you have a need for an HRIS, chances are good that Paycom will be able to satisfy it. Our experience with their offerings includes Payroll, Employee Management, Applicant Tracking and...

Cons

Paycom offers a bevy of features, but you won't find all of these enabled at the onset. As you dig through the manual, you will find interesting features that aren't present in your HRIS. This is usually because they're not enabled which doesn't always mean that they come at an extra cost. It only means that these specific features have not been turned on and that you need to request that functionality...

Vendor response

We greatly appreciate your feedback and your review. Our team is constantly finding ways to improve how users interact with Paycom and we will pass our product team your thoughts. If you have any other thoughts feel free to let us know.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Human resource management simplified

Reviewed 3 years ago

Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide

Pros

Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap. We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy. Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.

Cons

We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training. Paycom's UI design and navigation feels outdated compared to similar software.

Vendor response

Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycom is the One Stop Shop!

Reviewed 2 years ago

Our previous vendor was built off bolt on modules, not products they developed. This vendor didn't allow for online signing of new hire paperwork, didn't have a built in electronic I-9, had separate time and attendance and PTO tracking. It became a full time job just to keep up with their time and attendance and PTO tracking. When we were shopping for new HRIS software we knew we wanted one system...

Pros

Paycom is the one stop shop for HRIS systems. From posting job opportunities, tracking applicants through the interview process, onboarding, and the entire employee life cycle, Paycom has it all. Just when you think it can't get better they do a monthly release that makes you go "wow!". They are innovative and always looking for ways to make the HR professional's life easier!

Cons

One area of focus I would recommend would be more content development in their new LMS module. The module itself is really user friendly but having content is the toughest part of building an LMS. Having more pre-built content would help utilize the module quicker.

Vendor response

Thank you for the 5-star review! We're happy to partner with you to be your ?one-stop shop? payroll and HR technology solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Paycom

Reviewed a year ago

Very very satisfied. Highly recommend to any business. Amazing company to work with.

Pros

Easy to use. Is/can be a one stop shop for any employer. Application tracking system is amazing and saves time when entering a new hire into the system. Also has government and task management section that has pre-loaded modules to send out to employees to help keep a company in compliance with federal/state laws. Customer Support is awesome. Our assigned rep reaches out monthly to see how things are going and will schedule meetings every few months to come onsite to discuss any changes, upcoming changes and to answer any questions you may have or walk you through something you may be having an issue with

Cons

One thing i wish paycom had the option for is taking an applicant that you have saved/generated under "Candidate Tracking" and be able to convert them into either the Applicant Tracking and/or creating a profile for them if you hire the employee. Currently, if you save an applicant as a "candidate" you cannot convert them to the applicant tracking side or make them a profile once the job offer has been accepted.

Vendor response

Miranda, thank you for the 5-star review! We are so glad that you are enjoying your Paycom experience! We appreciate you sharing your perspective regarding candidates, and how building a progressive profile that spanned multiple products would create a better user experience. We will be sure to share that with our team. Please let us know if you have any additional feedback; we love hearing from our clients!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Once the kinks worked out, we've been happy

Reviewed 2 years ago

Our largest issue has been that Paycom's PTO accrual functioned ONLY according to the process of payroll, which our company's does not (we accrue first of the month, roll over EOY, and tracking/accrual has nothing to do with a pay date). This has hopefully been fixed with new functionality rolled out, but we're still in the process of converting.

Pros

Everything is all in one place, and for the most part does exactly what we need it to do. Paycom is my 4th HRIS implementation, and the on-site support throughout implementation has so far been unmatched. Reporting is relatively easy to figure out, and having a dedicated specialist has meant that anything else we needed has been given to us well. No implementation has been 100% smooth, and there will always be errors in setup and functionality you thought would be there but isn't, but overall it's been good.

Cons

As with any tech company, turnover is insane. Throughout our implementation and post-live support, we have been the 1st or MAYBE the 2nd client these representatives have had. This has meant we were sold products that didn't work as advertised, set up in the system incorrectly, or support has been novice. This has been largely due to unseasoned employees who don't entirely know all of the answers yet. This makes it hard to get things done right the first time.

Vendor response

Bri, we greatly appreciate your feedback and your review. Our team is constantly finding ways to improve how users interact with Paycom and we will pass our product team your comments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User Friendly System

Reviewed a year ago

Overall experience has been great. Any issues or questions we may have are quickly addressed and we have an extremely knowledgeable dedicated account specialist.

Pros

Paycom software is very easy to understand and navigate. The modules are very comprehensive in terms of available features. The reporting feature allows you to pull information in a variety of formats. And the end-user has their HR information right at their finger tips which allows for easy access and updating information convenient.

Cons

Paycom has annual price increases to the software that we use. We started with a certain price which has changed over time.

Vendor response

Karena, thank you for sharing your Paycom experience! We're thrilled to see you are enjoying our products, and we hope they will continue to bring value to your organization. Please feel free to share with your dedicated specialist any enhancements you would like to see from us; we love hearing from our users!

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

User friendly - yet powerful.

Reviewed a year ago

When my organization switched to Paycom, I was one of the first people to learn how to use the system as a staff trainer. The process was quick and painless, and I was able to use the user-friendly interface to provide knowledge transfer to a wide variety of staff. Personally, I find the interface enjoyable as I manage my own time and benefits. I use the desktop application, as well as the mobile interface - both being simple and easy.

Pros

I have used other payroll/HR/Benefits applications, and Paycom has been the most useful by far. As a middle management end-user, I have found that navigating through the employee and client portals to be simple and efficient, which is something that is quite helpful in our fast-paced environment. As a staff trainer, Paycom is also easy to teach to our front-line staff who have a wide variety of experience with the use of technology.

Cons

I really cannot say that there is anything major that I dislike about the software. A minor aggravation can occur when you login to the application (we do not use a SSO) from a new terminal, and you must answer security questions with perfect syntax, lest you be locked out temporarily.

Vendor response

Casey, thank you for the review! We are so glad that you are enjoying your Paycom experience! Please, feel free to share any additional feedback you may have with us at feedback@paycomonline.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Lot's of Features

Reviewed 2 years ago

Overall I would still recommend Paycom to most people. They are a one-stop solution and are release new features regularly. I just wish they would spend some more time perfecting their existing modules.

Pros

We bought most of the modules and it has improved some of our workflows. The biggest part is our staff actually uses the app which has helped us and removed some of the data updates, like phone changes or direct deposit changes from our managers and HR staff. It also has brought some of our previously separate software into one solution.

Cons

There are a variety of areas that even as the administrator I can't change or see. The modules are designed for normal business practices, however, for a lot of companies, there are often special cases and exceptions to rules. These can be difficult or impossible to do in the system. We have actually rewritten some policies to fit into what the software can do.

Vendor response

Thank you for your review and feedback! We will share it with our product team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great functionality and one-stop shop!

Reviewed 8 months ago
Pros

Great functionality, all-encompassing, user-friendly, and great support.

Cons

better reporting and alignment between payroll and time & attendance

Vendor response

Thank you for the review! We're glad you find the app user-friendly. We would like to learn more about your feedback. Please feel free to reach out to your dedicated specialist or with our team at feedback@paycomonline.com

page 1 of 24

Select your country

10+ YEARS RECOMMENDING SOFTWARE

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.