We switched from MentoCore to Qooper this year and we have already seen a great difference. We love the engagement between mentors and mentees and customer service is top notch.
We are very pleased with the software and the company. The support is topnotch, and they are very accessible.
With Qooper, it became super easy for associates to display the project they're working on, the support they need and to be able to find more experience associates to help them.
If I had to name one thing, it would be the inability to have video chats within the software.
Buttons scattered all over. Sometimes, it is hard to find the buttons when searching.
First, the software was a bit difficult to navigate and use.