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Zoho Recruit Reviews

Reviews summary

Pros

While the workflows are helpful, I found the greatest value in the resume parser with the ability to generate custom, branded resumes quickly with pre-defined templates.

Clyde R.

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Overall the price makes it a real winner. The HR features and the ability to track the whole hiring process, makes the price one the best in the industry.

Rex S.

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I really liked this ATS - I compared with other options and all features seemed to be better organized and structured. It's really the best option out there.

ANDREY S.

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Cons

But fair warning their QC is BAD and you will spend a lot of time showing them how their product does not work. Value for Dollar is good but if you expect this software to grow with you forget i.

Brad D.

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No Dark Mode - For every application I use and utilise dark mode due to bad eyes. Unfortunately this is not available for Zoho Recruit.

Anonymous Reviewer

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There is always a problem in the integration of this software with Microsoft Office 365 Outlook.

Emin N.

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Overall rating

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92%
positive reviews
97%
would recommend this app

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808 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process

Reviewed a year ago

Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.

Pros

Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Cons

Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Full ATS At A Great Price

Reviewed 7 months ago
Pros

The thing I like best about Zoho Recruit is the price - it has a lot more features, data, and analytics for a price that a startup can afford!

Cons

The only dislike I have about Zoho Recruit is the amount of effort that needs to be put in up front to set up the account properly. Yet, they do provide the experts and assistance should you need it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Be Careful selecting this software to build your business

Reviewed 2 years ago
Pros

Front line customer support is excellent and they go above and beyond

Cons

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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International reach

Reviewed 2 months ago

I have used Zoho for over three years and my experience with Zoho Recruit has been ok. I would consider upgrading to a paid plan if we were to recruit for several posts at a time and need additional functionality.

Pros

I found Zoho Recruit helpful when we were looking for someone to work with abroad. What motivated me to use it was that it allowed a job posing in a different country. This way we could directly reach candidates in a specific area. Other traditional sites did not allow us to post an international post for free. I ended up only using the free plan which allows one job post. This was particularly suited to us because we were only recruiting for one post abroad. Even though the free plan allows a job post it has very limited features, but if you just need to put up a post and use it with another program or website like we did it's good. The paid plan is also affordable.

Cons

I like Zoho Recruit but I found its user interface to be unintuitive. I was able to put up a job application and get started but to be able to get a hang of things was challenging. It's not immediately clear where what goes where.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't think - Just buy the product. It's the God of ATS + CRM applications.

Reviewed 7 months ago
Pros

1.) The sync across all the Zoho apps. 2.) The mobile application, it makes a recruiter's life so so easy. 3.) The UI< tons of exhaustive features. It can be customized across all the requirements.

Cons

The only thing missing is the kanban view option in the jobs hiring pipeline stage.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Thoroughly enjoying it!

Reviewed 10 months ago

Overall I am happy with the SAAS application.

Pros

Zoho is easy to set up and customize, definitely easy to use and very pleased with what it does.

Cons

Customer Service has to be more proactive. Not happy but the product makes up!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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good system even for small businesses, less scattered emails and easier cooperation in hiring.

Reviewed 10 months ago

100es of resumes in email, different positions all in the same inbox! Going through candidates for each specific job is awesome.

Pros

easy to go through candidates, very user friendly, less scattered emails and easier cooperation in hiring.

Cons

I had to translate to arabic on some tabs only, I wasn't able to modify all the pages though. I needed to connect to my g suit email so all previous emails will be included in the candidates pool but couldn't

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zoho recruit is great tool to have for every recruiter

Reviewed a year ago

During our recruitment process, we need a lot of documents from the candidates and Zoho recruit is able to receive these documents form candidates and update their file as well

Pros

Zoho recruit is very slick and is very intuitive. There are lots of training videos available on the Zoho sites and also on Youtube. It has good integrations with existing google systems. The resume parsing feature is good. The integrations of directly importing the resume form the email is also fab.

Cons

I am still using the trial version and found that there was no integration with dropbox. I may be wrong and might know more when I explore a bit more.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What a Fantastic System

Reviewed a year ago

I have loved the experience so far with Zoho although I am still learning the ropes - everything seems to be there and full support is at hand to answer any questions you have rather than having to wait on hold every time you call.

Pros

I like the way everything is organised and its a proper system that everyone can access whether it be through Zoho themselves or even if you embed it in your website.

Cons

The only dislike I have is the fact when you add your email to the Zoho email it doesn't synchronise all of your existing folder so you either use just Zoho as your main email or keep updating two separate apps.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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A flexible ATS

Reviewed a year ago
Pros

APIs and adaptability is good. It is possible to adjust workflows.

Cons

Takes some getting known to since there is a lot of functionality

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Dream Platform

Reviewed a year ago

I was using Google Sheets and having to place comments on top of comments, color code to organize with tabs out the a**. This platform is Heaven compared to that, on top of being visually appealing, easy to add information and the unlimited amount of tools that can be added on to strengthen your process even more. It's great!

Pros

I loved that I could upload a .csv file (from my Google Sheets - which was my Recruiting system before Zoho) and it generated all of my leads into the platform. I did have to go through each and add or move some information around, but that didn't take very long. From there I was able to customize the layout and information templates to my liking, set up the clients and open positions, add on their automation tools for email marketing and begin sending campaigns. I was most sold when I realized the platform SOURCES through ZipRecruiter, Indeed, Monster, and many others to populate resumes for you that can be added into your candidate platform with one click!!

Cons

It took me about a day to figure out how to customize the templates for information that you want to be entered for candidates, clients, Job Positions, emails, etc. Some of the information can NOT be deleted from the template. For Instance under Clients, I didn't need Revenue and Promised Growth information, but I couldn't take that off, and a few are locked to where you have to put something within the box otherwise you cannot move forward. It's a minor annoyance that is easy to fix with a random word, but now a deal-breaker compared to everything else the platform automates and simplifies for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Option, but limited.

Reviewed 4 years ago

I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take...

Pros

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

Cons

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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State of the App

Reviewed 4 years ago

I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software. One of the solutions I chose to review was Zoho...

Pros

From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user. Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Cons

Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Reviewed 3 years ago

Please read my review. It's faster ;)

Pros

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner,...

Cons

I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Recruiting Software

Reviewed a year ago

It has helped to automate our recruitment process and we are able to use and customize it to our needs. The email, job openings and offer letter templates helps to create emails, job openings and offer letters quickly and get the process moving. Customer Service is also great, as they always respond quickly to emails and provide timely solutions, including scheduling a demo session.

Pros

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want it and it automates processes for the organization. We are also able to collaborate within the system, and it is easy to pre-screen candidates at the beginning of the recruitment process by using the customization features for the webforms and the assessment. It also has a lot of add-ons that can be used for some processes like e-signing of offer letters, background checks, and more.

Cons

Users can feel a bit uncomfortable when starting out with this software, especially new ATS users, however, after a while it gets really easy and straightforward. They also sent videos that really helped understand it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Recruit

Reviewed a year ago

Very positive.

Pros

Scaleable and abilty to customise. Modular so many options to integrate useful widgets to aid workflow.

Cons

Local support, lack of training material online.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quality System That Does The Job

Reviewed 4 years ago

We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system...

Pros

- Customisation Options in terms of Field/Layout Management - CV Parsing - App - Smart Device App is really nice - Searching / Reporting Capabilities - Standard functionality is better than others in the market

Cons

- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location - Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal) - Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective - Some rigid functionality where you can't remove and edit certain fields. - No Linkedin stripping functionality

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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“Helps us to free ourselves for better utility”

Reviewed 2 years ago

ZOHO ATS would become an ideal solution for small to medium scale HR projects considering many innovative features offered at a competitive price and the free trial period is an ideal opportunity for the prospective purchaser to make an informed decision.

Pros

The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.

Cons

We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zoho Recruit Review

Reviewed a year ago

we used to use it 2 years back, then moved to Google HIRE and are now back to using it again. we like it. we like the structured approach to recruitment

Pros

we are a recruitment agency focused on the hospitality industry and for us, central recruitment software is critical for success. we used ZOHO for a year or so and then moved to Google Hire for a bit, but have come back to Zoho. We like all the modules, from CRM, database, search, schedules, emailing and todos. The stuff that really works for us the status of the applicant and the review from our clients on the applicant.

Cons

the search can be improved. google hire has a cool function of suggesting similar profiles and doing timeline searches.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works great for our small business

Reviewed 4 years ago

We've used Zoho applications for over five years, so I have a lot of experience with them. Everything works very well for people with very little computer knowledge, and yet you can customize things quite a bit if you know what you are doing. As far as Recruit goes... I have used Recruit before and like it, but they didn't integrate with other services as the time. I had to use Indeed's services...

Pros

Easy to use but not so user friendly that you can't use it if you are advanced good customer support a lot of documentation integrates with many other services

Cons

Sometimes down, but usually fixed quickly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the good ATS tools i used

Reviewed 6 months ago

It lacks one major feature - Sourcing Earlier parser used was RChilli which is changed to some other company. I feel its not able to parse resumes like Rchilli

Pros

This is a good ATS tool which have all the features required for tracking various resumes and define stages for easy management

Cons

Complete lifecycle from adding a resume till offer Sending resumes and interview invites to client/hiring manager candidate/Resume workflow

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Looking for applicants has never been easier!

Reviewed 3 years ago

9.5/10 over all and definitely a go!

Pros

A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

Cons

The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Recruitment Software

Reviewed 5 years ago

Ability to link candidates with clients for the entire recruitment life cycle. As a company we can effectively manage the candidate experience and respond faster. We have linked Zoho Recruit to our career page hence we do not have to receive resumes by email which makes us work smarter and reduces time.

Pros

The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.

Cons

I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Testing an ATS + CRM for recruitment firm

Reviewed a year ago

It has been a great experience in testing the trial version. I? want to use all the features and maximize efficiency of the team and myself.

Pros

The workflow of Zoho Recruit is seamless. It makes tasks easy and repetitive tasks not cumbersome thus enabling small and medium recruitment firms focus on what they do best help companies hire the best talent.

Cons

There a lot of features, which I don't believe we might use all.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trial ZOHO Recruit

Reviewed 2 years ago
Pros

At the moment we are using the trial version ZOHO Recruit, but we will soon move from our old system to Zoho. Here are our first experiences: Very good support in Germany as well as international support outside of local office hours. Zoho also organizes events in Germany where you can exchange professional experiences or you can ask questions directly to Zoho sales people. Since the data is stored...

Cons

What I dislike, ZOHO recruit could be more colored so that it looks more user friendly and modern. on the contrary, we cannot say negative things so far, because we have not yet worked with all the functions. We will keep you informed!

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