Zoho Recruit Reviews

Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

The thing I like best about Zoho Recruit is the price - it has a lot more features, data, and analytics for a price that a startup can afford!

The only dislike I have about Zoho Recruit is the amount of effort that needs to be put in up front to set up the account properly. Yet, they do provide the experts and assistance should you need it!

Front line customer support is excellent and they go above and beyond

HORRIBLE Quality control. They keep releasing product that simply does not work!! Error codes at the very first step. And then they want you to get online with them and show them how their stuff is broken. I did this for 2 years and I am finally fed up with providing QC services to them when they CLEARLY do not have a functioning QC or testing regime. I am now 2+ years into the build out of our...

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I found Zoho Recruit helpful when we were looking for someone to work with abroad. What motivated me to use it was that it allowed a job posing in a different country. This way we could directly reach candidates in a specific area. Other traditional sites did not allow us to post an international post for free. I ended up only using the free plan which allows one job post. This was particularly suited to us because we were only recruiting for one post abroad. Even though the free plan allows a job post it has very limited features, but if you just need to put up a post and use it with another program or website like we did it's good. The paid plan is also affordable.

I like Zoho Recruit but I found its user interface to be unintuitive. I was able to put up a job application and get started but to be able to get a hang of things was challenging. It's not immediately clear where what goes where.

1.) The sync across all the Zoho apps. 2.) The mobile application, it makes a recruiter's life so so easy. 3.) The UI< tons of exhaustive features. It can be customized across all the requirements.

The only thing missing is the kanban view option in the jobs hiring pipeline stage.

Zoho is easy to set up and customize, definitely easy to use and very pleased with what it does.

Customer Service has to be more proactive. Not happy but the product makes up!

easy to go through candidates, very user friendly, less scattered emails and easier cooperation in hiring.

I had to translate to arabic on some tabs only, I wasn't able to modify all the pages though. I needed to connect to my g suit email so all previous emails will be included in the candidates pool but couldn't

Zoho recruit is very slick and is very intuitive. There are lots of training videos available on the Zoho sites and also on Youtube. It has good integrations with existing google systems. The resume parsing feature is good. The integrations of directly importing the resume form the email is also fab.

I am still using the trial version and found that there was no integration with dropbox. I may be wrong and might know more when I explore a bit more.

I like the way everything is organised and its a proper system that everyone can access whether it be through Zoho themselves or even if you embed it in your website.

The only dislike I have is the fact when you add your email to the Zoho email it doesn't synchronise all of your existing folder so you either use just Zoho as your main email or keep updating two separate apps.

APIs and adaptability is good. It is possible to adjust workflows.

Takes some getting known to since there is a lot of functionality

I loved that I could upload a .csv file (from my Google Sheets - which was my Recruiting system before Zoho) and it generated all of my leads into the platform. I did have to go through each and add or move some information around, but that didn't take very long. From there I was able to customize the layout and information templates to my liking, set up the clients and open positions, add on their automation tools for email marketing and begin sending campaigns. I was most sold when I realized the platform SOURCES through ZipRecruiter, Indeed, Monster, and many others to populate resumes for you that can be added into your candidate platform with one click!!

It took me about a day to figure out how to customize the templates for information that you want to be entered for candidates, clients, Job Positions, emails, etc. Some of the information can NOT be deleted from the template. For Instance under Clients, I didn't need Revenue and Promised Growth information, but I couldn't take that off, and a few are locked to where you have to put something within the box otherwise you cannot move forward. It's a minor annoyance that is easy to fix with a random word, but now a deal-breaker compared to everything else the platform automates and simplifies for you.

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user. Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner,...

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I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Zoho Recruit meets our recruiting needs in a very unique way. We were able to customize the features the way we want it and it automates processes for the organization. We are also able to collaborate within the system, and it is easy to pre-screen candidates at the beginning of the recruitment process by using the customization features for the webforms and the assessment. It also has a lot of add-ons that can be used for some processes like e-signing of offer letters, background checks, and more.

Users can feel a bit uncomfortable when starting out with this software, especially new ATS users, however, after a while it gets really easy and straightforward. They also sent videos that really helped understand it.

Scaleable and abilty to customise. Modular so many options to integrate useful widgets to aid workflow.

Local support, lack of training material online.

- Customisation Options in terms of Field/Layout Management - CV Parsing - App - Smart Device App is really nice - Searching / Reporting Capabilities - Standard functionality is better than others in the market

- Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location - Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal) - Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective - Some rigid functionality where you can't remove and edit certain fields. - No Linkedin stripping functionality

The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.

We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.

we are a recruitment agency focused on the hospitality industry and for us, central recruitment software is critical for success. we used ZOHO for a year or so and then moved to Google Hire for a bit, but have come back to Zoho. We like all the modules, from CRM, database, search, schedules, emailing and todos. The stuff that really works for us the status of the applicant and the review from our clients on the applicant.

the search can be improved. google hire has a cool function of suggesting similar profiles and doing timeline searches.

Easy to use but not so user friendly that you can't use it if you are advanced good customer support a lot of documentation integrates with many other services

Sometimes down, but usually fixed quickly

This is a good ATS tool which have all the features required for tracking various resumes and define stages for easy management

Complete lifecycle from adding a resume till offer Sending resumes and interview invites to client/hiring manager candidate/Resume workflow

A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.

I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.

The workflow of Zoho Recruit is seamless. It makes tasks easy and repetitive tasks not cumbersome thus enabling small and medium recruitment firms focus on what they do best help companies hire the best talent.

There a lot of features, which I don't believe we might use all.

At the moment we are using the trial version ZOHO Recruit, but we will soon move from our old system to Zoho. Here are our first experiences: Very good support in Germany as well as international support outside of local office hours. Zoho also organizes events in Germany where you can exchange professional experiences or you can ask questions directly to Zoho sales people. Since the data is stored...

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What I dislike, ZOHO recruit could be more colored so that it looks more user friendly and modern. on the contrary, we cannot say negative things so far, because we have not yet worked with all the functions. We will keep you informed!