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Top Rated Workforce Management Software with Zendesk

Last updated: May 2026

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28 software options

BambooHR logo

BambooHR

HR software to manage people, payroll and benefits

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BambooHR® helps to manage your workforce with the ability for employees to request time off, for you to approve time off, to set policies and generate reports.

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Assembled logo

Assembled

Intelligent workforce planning for modern support teams

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Leading brands use Assembled’s workforce and vendor management capabilities to make optimal staffing decisions, gain visibility into performance and productivity, and unlock new ways to serve evolving customer needs.

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Rippling logo

Workforce management across HR, finance, and IT. 

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Rippling's Workforce Management prevents compliance violations, automates tasks, staffs shifts, finds talent, and boosts productivity.

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Jibble logo

Meet the new standard in employee time tracking.

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The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

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Clockify logo

Time tracking and employee scheduling solution

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Clockify is workforce management software designed to help business owners measure employee productivity. Track task activity, attendance, control costs, use reports to analyze workforce usage, make better estimates for future projects. Clockify is free for unlimited users and projects.

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Qualee logo

Power your people. Every day.

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Qualee is an employee experience app that is focused on talent engagement and onboarding.

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Playvox logo

WEM Software for customer service teams.

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Enhance contact center efficiency using Playvox WEM. Streamline operations via Playvox WFM, automate feedback via Playvox QM, and track KPIs for optimal performance.

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ClickUp logo

Productivity platform for marketing agencies

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ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

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Beebole Project Time Tracking logo

Coud-based tool for managing project and time tracking

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Beebole is a versatile, user-friendly time tracking tool for teams of all sizes. Track time, costs, budgets, billing and more for unlimited projects and clients. It includes powerful reporting, timesheet approvals, roles, integrations, automated reminders, a mobile app and multilingual live support.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Wello Solutions logo

Easy, reliable, enjoyable

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Mobile field Service Solution:
85% faster invoicing process
93% Admin performance
89% improved and better optimal planning

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Shifton logo

Multi-functional employee scheduling solution

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Shifton unifies workforce planning with tools for scheduling, attendance, time tracking, and absence management. Boost efficiency, reduce costs, and improve employee satisfaction through smart automation and real-time visibility.

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Skedulo logo

Cloud-based platform for field service management

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Skedulo is an AI-enabled field service management solution paired with a mobile app designed for enterprise level organizations. The platform streamlines scheduling, enhancing revenue, customer satisfaction (CSAT), and employee morale.

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Zuper logo

Cloud-based field service management solution

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Zuper’s Workforce Management Software helps businesses efficiently manage their field teams by automating scheduling, task assignments, and performance tracking. Field technicians can access job details, update statuses, and log work hours through the mobile app.

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more

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Hubstaff logo

Centralized app for time tracking and productivity metrics

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Hubstaff streamlines workforce management, boosting revenue and reducing costs. It simplifies payroll, time tracking, and scheduling, supporting all team types. Features include GPS tracking and productivity insights, fostering a culture of trust. Ideal for growing businesses focused on efficiency.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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ActivTrak logo

Cloud-based platform for managing workforce intelligence

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ActivTrak is a work intelligence company that helps organizations understand how people and AI work together — so they can measure what's changing and make better decisions.

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Asana logo

Project tracking and workflow management platform

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Asana is the leading workforce management platform for cross-team work that aligns employees around company goals and creates a system of record to help teams achieve them. Create clarity on priorities and responsibilities across teams, and monitor progress in real time to keep projects on track.

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Replicon Time Tracking logo

Cloud-based project time tracking platform

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Replicon Time is a leading cloud-based project time tracking platform that helps mid-market and enterprise organizations manage time, projects, and workforce operations with accuracy and confidence.

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Quickbase logo

Dynamic work management and project platform

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Quickbase is a secure, compliant, and easily governed platform that enables you to track and manage everything you need to keep your workforce effective. Plan, track, and manage the allocation of resources digitally and at scale to keep your team moving through any disruption with safety and speed.

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Wrike logo

AI powered workflow management platform

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Wrike is an AI-powered enterprise work management platform that enables teams to build, connect, and scale workflows with comprehensive visibility. The software offers task management, resource planning, and visual collaboration tools alongside AI agents that automate routine tasks. Wrike integrates with numerous applications including Microsoft, Google, and Adobe products while providing enterprise-grade security with role-based access control.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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NiCE CXone logo

Cloud-based contact center software

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NICE Workforce Management (WFM) Suite offers the most advanced AI-based workforce management tool to plan and staff across all digital channels. WFM uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and the best candidates during the hiring process.

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