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Brilliant Directories
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one directory & member management software
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Brilliant Directories - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Brilliant Directories overview
Based on 803 verified user reviews
What is Brilliant Directories?
Brilliant Directories is a directory tool offering key features such as directory listing management, customer portal, payment processing, SEO management, and layout & design, among others.
Who uses Brilliant Directories?
By industry, Brilliant Directories reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case cited by reviewers is directory (65%).
What do users say about Brilliant Directories pricing?
Most reviewers indicate that Brilliant Directories delivers strong value for money, as they appreciate the comprehensive features included in the base price and the competitive pricing. However, some reviewers feel necessary add-ons can become costly and unpredictable.
Starting price
per month
Pros & Cons
Directory Creation
User Interface
Customer Support
Pricing
Technical glitches and frustrations
Brilliant Directories’s user interface
Brilliant Directories pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.5
Customer support
4.8
Reviews sentiment
What do users say about Brilliant Directories?
Brilliant Directories is a directory tool offering key features such as directory listing management, customer portal, payment processing, SEO management, and layout & design, among others.
Select to learn more
Who uses Brilliant Directories?
Based on 803 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brilliant Directories's key features
GetApp's analysis of 60 verified user reviews collected between July 2021 and December 2024 identifies Brilliant Directories' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Brilliant Directories' Customer Portal for its centralized space where members can manage profiles, subscriptions, and interactions. They find it intuitive and easy to use, allowing users to update listings and interact without needing admin assistance. Users report that the portal supports webhooks for integration with other platforms and offers customization options. They say the sleek dashboard, despite being initially overwhelming, becomes a powerful resource once familiarized. Overall, they highlight its user-friendly and convenient design. Of the 14 Brilliant Directories users who gave detailed accounts of their use of Customer Portal, 100% rated this feature as important or highly important.
Alberto A.
CEO
Mark C.
The Boss
Users report that Brilliant Directories' Payment Processing integrates seamlessly with PayPal and Stripe, providing flexibility and security for transactions. They appreciate the ease of handling memberships and recurring payments. Reviewers indicate that while the integration is smooth, they would prefer more payment options and automated membership upgrades. They find the process reliable and straightforward, making it easier to monetize directories. They also mention the support for international and local payments, enhancing its usability for various business needs. Of the 17 Brilliant Directories users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
See related user reviews
JOHNLY N.
Owner
Amaete U.
CEO
All Brilliant Directories features
Features rating:
Brilliant Directories awards
Brilliant Directories alternatives
Brilliant Directories
Starting from
145
Per month
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Brilliant Directories pricing
Pricing plans
Pricing details:
User opinions about Brilliant Directories price and value
Value for money rating:
Of 66 reviews that provide robust commentary on Brilliant Directories's price and value, 71% mention it in a positive light.
Most reviewers indicate that Brilliant Directories offers strong value for money, highlighting that many essential features are included in the base price, which allows users to launch and manage directory websites without immediately needing premium add-ons. They appreciate that hosting, security, mail, and payment functionalities are bundled, reducing the need for separate services and lowering overall costs. Most users consider the platform’s pricing competitive, especially given the comprehensive feature set and the ability to create multiple pricing plans, including free options for members. They find the initial investment worthwhile, particularly for long-term business use, and note that time and money are saved compared to custom development or alternative solutions. Some users report that offers, bundles, and discounts make the platform even more accessible, and they value the affordable rates for customization and add-ons as their needs grow.
However, some reviewers feel that the cost of necessary add-ons can accumulate quickly, making it challenging to predict the total investment required for a fully functional site. They say the pricing for certain plugins and phone support is high, and some users feel “nickeled and dimed” when extra features are needed. Some reviewers find the pricing system for membership levels less flexible and note that the overall cost may be daunting for small businesses or startups with limited budgets.
, and
To see what individual users think of Brilliant Directories's cost and value, check out the review excerpts below.
Brilliant Directories integrations (24)
Integrations rated by users
We looked at 803 user reviews to identify which products are mentioned as Brilliant Directories integrations and how users feel about them.
Integration rating: 5.0 (6)
“Stripe is definetly A great tool as a payment hub and with BD it will make it easy for clients to make their subscription payments”
Marco A.
Director
Integration rating: 5.0 (2)
“I trust paypal and their tools/fees are reasonable. I feel most consumers trust and recognize paypal as well.”
Keith D.
Project Manager
Integration rating: 5.0 (1)
“Directions and Google reviews it’s very critical for visitors selecting the clients we promote in the platform”
Marco A.
Director
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Brilliant Directories customer support
What do users say about Brilliant Directories customer support?
Customer support rating:
We analyzed 226 verified user reviews to identify positive and negative aspects of Brilliant Directories customer support.
Widespread user sentiment highlights the responsive and helpful customer support team, making onboarding and troubleshooting easier.
A significant portion of users value the active Facebook group and regular webinars for ongoing support and community-driven advice.
The majority of users appreciate the knowledgeable staff who provide prompt, patient, and thorough assistance with technical and setup issues.
Common user feedback praises the availability of multiple support channels, including direct calls, chat, and a supportive user community.
Support options
Training options
To see what individual users say about Brilliant Directories's customer support, check out the review snippets below.
“Users benefit from top-notch tools to analyze user behavior and optimize site performance, supported by excellent customer service and a vibrant community for idea exchange and troubleshooting.”
Dexin Y.
Founder
“What I like most about Brilliant Directories is that I have a team that is constantly supporting my activities: there are regular webinars to clarify doubts and show new features, there is very good documentation, and the technical support team is always willing to help.”
Herman S.
CEO
“The solution is WAY outside of our budget, but the customer service/biz dev rep, Dennis, was thorough, kind, and patient as I looked around for our membership directory solution. If our tiny club had the budget, we'd definitely consider working with this company because of the great customer service.”
Katie T.
Admin
Brilliant Directories FAQs
Brilliant Directories has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Brilliant Directories used for?
✨ TRY 7-DAY FREE TRIAL ✨ — https://www.BrilliantDirectories.com/Trial —— 🚀 EASY 15-MINUTE SETUP —— With Brilliant Directories, you'll get the basic configuration of your site online within minutes. From there, you can further customize with point-and-click design settings, creating membership plans, and adding your personal touches. Our fully hosted solution means you can focus on what truly matters—growing your community and boosting your revenue. —— 💸 MAXIMIZE RECURRING REVENUE —— Our platform helps you increase your income with automated recurring payments and past-due notifications. Plus, you can tap into multiple revenue streams like paywalls, digital products, and ad placements. Keep your members engaged with a variety of content, including blog posts, discussions, and events, all with customizable access. —— ⚙️ FOR BEGINNERS & DEVELOPERS —— Whether you're a newbie or an experienced developer, Brilliant Directories offers intuitive tools and advanced customization options. Beginners can enjoy a straightforward setup process, while developers can take advantage of custom coding capabilities to enhance their sites. —— 📦 SELL DIGITAL PRODUCTS —— Expand your revenue opportunities by selling digital products with ease. Our platform supports digital product sales, allowing you to monetize e-books, courses, downloadable resources, and more, all seamlessly integrated into your membership site. —— 🌟 BUILD THRIVING COMMUNITIES —— With Brilliant Directories, you’re not just creating a website—you’re building a vibrant, engaged community. Whether you’re starting a fitness club, a local business directory, or a professional association, our intuitive tools and dedicated support make scaling easy, ensuring long-term success. —— 🔧 ALL-IN-ONE SOLUTION —— Say goodbye to the headaches of WordPress. No more worrying about constant updates, broken plugins, or security vulnerabilities. With Brilliant Directories, you get a complete stand-alone solution that eliminates the need for multiple plugins and complex hosting setups. Focus on growing your site while we handle the technical details. —— 📧 BUILT-IN EMAIL MARKETING —— Forget about paying separately for email marketing solutions. Brilliant Directories includes complete emailing features that replace any other service. Send newsletters to thousands of users, manage transactional emails, automate billing reminders, and more—all from one platform. —— 🎉 GET STARTED TODAY —— Our customers love how easy Brilliant Directories is to use and all the built-in features it offers. Join them and discover why we’re a top choice on GetApp. Give Brilliant Directories a try today and let us help you create a thriving, profitable community. —— ✨ TRY 7-DAY FREE TRIAL ✨ — https://www.BrilliantDirectories.com/Trial
Q. What are the benefits of using Brilliant Directories?
Q. What languages does Brilliant Directories support?
Brilliant Directories supports the following languages:
English, French, German, Spanish
Q. Does Brilliant Directories support mobile devices?
Brilliant Directories supports the following devices:
Android, iPad, iPhone
Q. Does Brilliant Directories offer an API?
Yes, Brilliant Directories has an API available for use.
Q. What level of support does Brilliant Directories offer?
Brilliant Directories offers the following support options:
Phone Support, Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
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