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FreshBooks

Invoice and accounting software tailored to small businesses

Table of Contents

Is this product right for your business?

Find out with a

FreshBooks - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

FreshBooks overview

Based on 4511 verified user reviews

What is FreshBooks?

FreshBooks is a billing and invoicing program offering key features such as invoice creation, online invoicing, payment processing, financial reporting, and expense tracking, among others.

Who uses FreshBooks?

Reviews for FreshBooks come from a wide variety of industries, including marketing and advertising (9% of reviewers), information technology and services (8%), and computer software (7%). The most frequent use case for FreshBooks cited by reviewers is billing and invoicing (58% of reviewers).

What do users say about FreshBooks pricing?

Reviewers appreciate the 30-day free trial and transparent pricing, and some users say FreshBooks is affordable for small businesses. However, some users report escalating costs for larger teams and feel advanced features require expensive higher-tier plans.

What are the most popular integrations for FreshBooks?

The FreshBooks integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.4 out of 5 for its integration with FreshBooks), PayPal (a payment processing product, 4.9), and Asana (a project management product, 4.5).

Starting price

21flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Invoicing

Reporting

Billing

Accounting

Lags behind QuickBooks

Manual tax calculations required

FreshBooks’s user interface

Ease of use rating:

4.5

(4.5K)

FreshBooks pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(82)

3-4(1,770)

5(2,659)

What do users say about FreshBooks?

FreshBooks is a billing and invoicing program offering key features such as invoice creation, online invoicing, payment processing, financial reporting, and expense tracking, among others.

Select to learn more

Who uses FreshBooks?

Based on 4,511 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising

Construction

Information Technology and Services

Apparel & Fashion

Others

Use cases

Billing and Invoicing

Accounting

Financial Reporting

Expense Report

Financial Management

FreshBooks's key features

Most critical features, based on insights from FreshBooks users:

Invoice processing

4.6

(183)

Reporting & statistics

4.4

(45)

Customizable invoices

4.5

(103)

Payment processing

4.5

(323)

Quotes/Estimates

4.3

(50)

Time & expense tracking

4.5

(75)

Billing portal

4.7

(73)

Contact database

4.4

(34)

Mobile payments

4.5

(67)

Tax calculation

4.6

(53)

All FreshBooks features

Features rating:

4.3

(4.5K)

Accounting

4.5

(107)

Accounting integration

4.5

(73)

Accounts payable

4.4

(46)

Accounts receivable

4.5

(218)

ACH payment processing

4.2

(10)

Activity dashboard

4.5

(63)

Activity tracking

4.5

(11)

Alerts/Notifications

5.0

(2)

Attendance tracking

4.6

(5)

Automatic billing

4.4

(50)

Automatic time capture

4.4

(11)

Bank reconciliation

4.4

(371)

Billable items tracking

(0)

Billable & non-billable hours

4.7

(29)

Billing & invoicing

4.6

(510)

Billing portal

4.7

(73)

Billing rate management

(0)

Chart of accounts

5.0

(1)

Client management

4.4

(41)

Client portal

4.0

(11)

Collaboration tools

3.0

(4)

Communication management

(0)

Contact database

4.4

(34)

Cost database

(0)

Cost estimating

(0)

Credit card processing

4.5

(28)

CRM

(0)

Customer accounts

(0)

Customer statements

4.5

(2)

Customizable branding

5.0

(2)

Customizable invoices

4.5

(103)

Customizable templates

4.0

(3)

Data security

(0)

Data visualization

5.0

(1)

Deferred billing

4.0

(7)

Direct deposit

4.0

(1)

Discount management

3.5

(2)

Document storage

4.2

(10)

Electronic payments

4.5

(36)

Email management

4.2

(5)

Email reminders

(0)

Employee database

(0)

Employee management

(0)

Employee profiles

(0)

Estimating

4.4

(71)

Expense claims

4.4

(51)

Expense tracking

4.5

(355)

Financial analysis

5.0

(11)

Financial management

4.6

(63)

Financial reporting

4.5

(405)

For aec industry

4.5

(4)

For small businesses

4.8

(13)

General ledger

4.4

(383)

Hourly billing

(0)

Income & balance sheet

4.4

(148)

Inventory management

5.0

(2)

Invoice creation

4.6

(267)

Invoice history

4.6

(199)

Invoice management

4.6

(60)

Invoice processing

4.6

(183)

Job costing

(0)

Mileage tracking

4.8

(5)

Mobile access

4.6

(122)

Mobile app

4.5

(18)

Mobile payments

4.5

(67)

Mobile receipt upload

4.5

(60)

Multi-Currency

4.2

(84)

Multi-Language

5.0

(1)

Multi-Period recurring billing

4.5

(8)

Multiple billing rates

4.4

(12)

Multiple projects

(0)

Online invoicing

4.6

(361)

Online payments

4.5

(179)

Online time tracking

4.7

(95)

Partial payments

4.0

(1)

Payment processing

4.5

(323)

Payment tracking

(0)

Payroll management

4.4

(97)

Payroll reporting

4.8

(6)

Performance metrics

(0)

Profit/Loss statement

4.7

(31)

Project accounting

4.4

(51)

Project billing

3.7

(3)

Projections

4.2

(5)

Project management

4.5

(29)

Project planning

4.0

(1)

Project time tracking

4.4

(30)

Project tracking

4.4

(161)

Proposal generation

5.0

(3)

Quotes/Estimates

4.3

(50)

Real-Time updates

5.0

(1)

Receipt management

4.6

(110)

Receivables ledger

(0)

Recurring invoicing

4.7

(11)

Recurring payments

(0)

Recurring/Subscription billing

4.6

(67)

Reporting/Analytics

4.6

(92)

Reporting & statistics

4.4

(45)

Sales tax management

4.7

(7)

Search/Filter

(0)

Self service portal

4.8

(13)

Spend control

4.8

(5)

Status tracking

4.0

(1)

Task scheduling

(0)

Tax calculation

4.6

(53)

Tax compliance

3.0

(1)

Tax management

4.4

(104)

Third-Party integrations

4.3

(35)

Time & expense tracking

4.5

(75)

Timer

5.0

(3)

Timesheet management

4.5

(101)

Time tracking by client

(0)

Time tracking by project

(0)

Trip logs

(0)

Vendor management

(0)

Visual analytics

5.0

(2)

W-2 preparation

4.7

(3)

Wage garnishment

(0)

FreshBooks alternatives

FreshBooks

4.5

(4.5K)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.3

Customer Support

4.4

QuickBooks Online

4.3

(8.4K)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.0

PayPal

4.6

(26.3K)

learn more

Starting from

0.09

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.3

Abby

4.7

(603)

learn more

Starting from

0.01

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.7

Customer Support

4.7

FreshBooks pricing

Value for money rating:

4.3

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Lite

Per month

Features included:

Access Anywhere on Ios and Android
Get Paid With Credit Cards and Bank Transfers
Send Unlimited Estimates
Send Unlimited Invoices to 5 Clients
Track Sales Tax and See Reports
Track Unlimited Expenses

Plus

Per month

Features included:

Access Anywhere on Ios and Android
Automatically Capture Receipt Data
Automatically Track Expenses
Double Entry Accounting Reports
Get Paid With Credit Cards and Bank Transfers
Invite Your Accountant
Mobile Mileage Tracking
Run Business Health Reports
Send Unlimited Estimates and Proposals
Send Unlimited Invoices to 50 Clients
Set up Recurring Billing and Client Retainers

Premium

Per month

Features included:

Access Anywhere on Ios and Android
Automatically Capture Receipt Bills and Data
Automatically Send Late Payment Reminders and Bill Late Fees
Automatically Track Expenses
Bill Payments and Vendors With Accounts Payable
Customize Email Signatures
Customize Email Templates With Dynamic Fields
Get Paid With Checkout Links
Get Paid With Credit Cards and Bank Transfers
Invite Your Accountant
Mobile Mileage Tracking
Run Business Health Reports
Run Financial and Accounting Reports
Send Unlimited Estimates and Proposals
Send Unlimited Invoices to Unlimited Billable Clients
Set up Recurring Billing and Client Retainers
Track Bills
Track Project Profitability

Select

No pricing info

Features included:

Access Anywhere on Ios and Android
Access to Lower Credit Card Transaction Rates and Capped ACH Fees
Automatically Send Late Payment Reminders and Bill Late Fees
Automatically Track Expenses
Checkout Links and Bank Transfers
Contact Us With Dedicated Support Number
Get an Dedicated Account Manager
Get Help Migrating From Other Software
Get Paid With Credit Cards
Invite Your Accountant
Remove Freshbooks Branding From Client Emails
Run Business Health Reports
Run Financial and Accounting Reports
Securely Accept Credit Cards Over the Phone
Send Unlimited Invoices to Unlimited Billable Clients
Set up Recurring Billing and Client Retainers
Set up Your Account With Custom Onboarding Services
Start With 2 Team Member Accountants

User opinions about FreshBooks price and value

Value for money rating:

4.3

(4.5K)

To see what individual users think of FreshBooks's price and value, check out the review snippets below.

“It also help tracks paid and over due invoices, with its invoice and billing management features i also get to issue a professional invoice.”

Linda T.

Assistant Director

“The automation for recurring invoices and payment reminders saves time, and the reports provide clear visibility into financial performance.”

Sarthak B.

Software Developer

FreshBooks integrations (110)

Integrations rated by users

We looked at 4,511 user reviews to identify which products are mentioned as FreshBooks integrations and how users feel about them.

Stripe

Integration rating: 4.5 (22)

PayPal

Integration rating: 4.8 (17)

Asana

Integration rating: 4.7 (15)

Salesforce Sales Cloud

Integration rating: 4.6 (10)

“We use both platforms to track and align sales.”

“Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.”

Michelle U.

VP of Operations

1/2

Gusto

Integration rating: 4.4 (9)

“I am in the process of switching to gusto simply so we can have payroll software that integrates with Connecteam.”

Jazzmine S.

Executive Director

HubSpot CRM

Integration rating: 4.7 (8)

FreshBooks customer support

What do users say about FreshBooks customer support?

Customer support rating:

4.4

We analyzed verified user reviews to identify positive and negative aspects of FreshBooks customer support.

The majority of users praise FreshBooks for its fast, friendly, and knowledgeable customer support team available via phone, email, and chat.

A significant portion of users highlight that support agents resolve issues quickly and go the extra mile, even joining calls with third parties.

Frequently reported by users, customer support is easy to reach, responsive, and provides effective onboarding and technical assistance.

A minority of users report slow response times, unresolved tickets, and difficulty reaching knowledgeable support for complex issues.

Support options

Phone support

Email/help desk

Chat

Faqs/forum

Knowledge base

Training options

Live online

Documentation

Videos

Webinars

FreshBooks FAQs

Q. Who are the typical users of FreshBooks?

FreshBooks has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money

Q. What is FreshBooks used for?

FreshBooks is a cloud-based software designed for service-based businesses, including designer, marketing agency, plumber, IT professional, lawyer, architect, and web professionals. The system features an intuitive invoicing function that enables creation of professional invoices, time and expense tracking, tax calculation, and automated billing with payment reminders to maintain consistent cash flow. Expense management includes receipt scanning, bank transaction imports, and automatic categorization to maintain accurate financial records. The software incorporates time-tracking capabilities that integrate with invoicing and payroll for streamlined operations. FreshBooks facilitates collaboration by providing access for accountants, team members, and clients, while including project management tools, proposals, and estimates. FreshBooks helps businesses manage finances, allowing them to focus resources on other operational areas.

Q. Does FreshBooks support mobile devices?

FreshBooks supports the following devices:
Android, iPad, iPhone

Q. What level of support does FreshBooks offer?

FreshBooks offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base