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CallHippo
5
444
4
160
3
34
2
11
1
39
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Table of Contents
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CallHippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
CallHippo overview
Based on 688 verified user reviews
What is CallHippo?
By industry, CallHippo reviewers are most commonly professionals in information technology and services (18%). The most frequent use case for CallHippo cited by reviewers is telephony (45% of reviewers).
What do users say about CallHippo pricing?
Some users say CallHippo offers affordable pricing for small teams and appreciate essential features being included. However, some reviewers feel the pricing structure is confusing, with hidden costs and unclear add-on charges, impacting perceived value.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Calling Features
Call Recording
Refund and Cancellation
Difficult refund and cancellation process
Confusing and high pricing structure
CallHippo’s user interface
CallHippo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about CallHippo?
Users say CallHippo offers a wide range of calling features, easy setup, and strong integration with other tools, making it convenient for managing business communications. They appreciate the responsive customer support, professional staff, and the ability to customize features to fit their needs, with call recording and analytics frequently highlighted as valuable additions.
Reviewers indicate that while pricing is generally seen as affordable, some find the plans confusing or costly as usage increases. They report occasional technical issues, call quality fluctuations, and a learning curve for certain features, but feel most problems are resolved quickly by the support team.
Select to learn more
Who uses CallHippo?
Based on 688 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
CallHippo's key features
Most critical features, based on insights from CallHippo users:
All CallHippo features
Features rating:
CallHippo alternatives
CallHippo
Starting from
25
/user
Per month
Ringover
Starting from
29
/user
Per month
3CX
Starting from
350
Per year
JustCall
Starting from
29
/user
Per month
CallHippo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Contact vendor for more details
User opinions about CallHippo price and value
Value for money rating:
Of 59 reviews that provide robust commentary on CallHippo's price and value, mention it in a positive light.
Some users say CallHippo offers affordable and budget-friendly pricing, especially for small teams and startups, and they appreciate that many essential features are included without the need for costly add-ons. Reviewers appreciate the transparency of pricing information being available before account creation and indicate that the platform is easy to use and provides good value for money compared to other virtual phone services. Some reviewers find the pricing reasonable for the quality and functionality provided, particularly mentioning features like IVR and CRM integration as being included at a fair overall price. Users think the service is cost-effective and like that support is responsive even on lower-tier plans.
However, some reviewers feel the pricing structure is confusing and not always transparent, with hidden costs and unclear add-on charges. Users report that credits can drain quickly, making actual usage more expensive than expected, and some say the advertised rates do not always match the final costs, especially in certain markets. Some reviewers indicate that adding users or features increases costs significantly, and they find the overall price high compared to competitors. Reviewers also mention that the lack of clarity around what is included in each plan can make it difficult to assess true value for money.
, and
CallHippo integrations (21)
Integrations rated by users
We looked at 688 user reviews to identify which products are mentioned as CallHippo integrations and how users feel about them.
Integration rating: 3.8 (9)
Integration rating: 4.8 (5)
Integration rating: 3.8 (4)
Integration rating: 3.0 (3)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
“Struggling to call within Zoho”
Bradley G.
CEO
CallHippo customer support
What do users say about CallHippo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of CallHippo customer support.
Widely noted by reviewers, CallHippo's customer support is fast, responsive, and often resolves issues within minutes.
A significant portion of users highlight the professionalism, patience, and friendliness of the support team.
Multiple users appreciate the availability of live, human support and the ability to reach agents directly at any time.
A number of users mention the support team's deep product knowledge and willingness to guide customers through setup and troubleshooting.
Support options
Training options
To see what individual users say about CallHippo's customer support, check out the review snippets below.
“Troubleshooting steps are shared weeks after the issue is reported, and the burden of diagnosing the problem seems to fall entirely on the customer.”
Stephen D.
Consultant
“The platform is stable, feature-rich, and their customer support has been prompt whenever we've needed assistance.”
Hardik S.
Manager
“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”
Stephen D.
Consultant
“Support gives wrong instructions then ignores your complaints with copy-pasted policy responses.”
Tim D.
CEO
CallHippo FAQs
CallHippo has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers
These products have better value for money
Q. What is CallHippo used for?
CallHippo is a cloud-based VoIP phone system designed to meet the communication requirements of startups and small businesses. Available both as a web app and a mobile-based application, the solution enables sales, marketing, and support teams to make and receive global calls. CallHippo allows businesses to buy virtual phone numbers of more than 50 countries, add users on the same number, and make calls to receivers across the world. CallHippo’s real-time call analytics tool provides details about callers, calling quality, and time duration, while call recording automatically records calls and conversations during a campaign, for managers to listen to from their dashboard. Businesses can get time zones displayed on their dialer before making the call so that there won't be any confusion regarding current time while making international calls, set working hours for number, and also set availability status of users. The voicemail and on hold music feature allows businesses to greet callers with a recorded message or custom music during non-working hours or when put on hold. CallHippo is a scalable solution available on a monthly subscription basis wherein businesses need to pay only for the number of active users and the number of virtual phone numbers. The solution also offers an Android app for agents to make and receive calls even on the go and never miss a business call again.
Q. Does CallHippo support mobile devices?
CallHippo supports the following devices:
iPhone, iPad, Android
Q. What level of support does CallHippo offer?
CallHippo offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
