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Webex Features

Features Summary

Functionality

4.3

/5

6.3K

Total features

189

19 categories

Webex features

@mentions
API
Access Controls/Permissions
Action Item Tracking
Activity Dashboard
Activity Tracking
Activity/News Feed
Agenda Management

Common features of Collaboration software

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Assignment Management
Brainstorming

Price starts from

13.50

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

6.3K

Price starts from

13.50

/user

Per month

learn more

Total Features

189

Unique features

  • Diagnostic Tools

  • Performance Monitoring

  • Application Encryption

  • Video Monetization Tools

Functionality

4.5

/5

12.1K

Price starts from

14.99

Per month

learn more

Total Features

83

Features in Common

79

Unique features

  • Annotations

  • Remote Access/Control

  • Attendance Management

  • Time Zone Tracking

Functionality

4.4

/5

9.7K

Price starts from

14

Per month

visit website

Total Features

107

Features in Common

82

Unique features

  • Audio Capture

  • Audio / Video Conferencing

  • Employee Directory

  • Employee Photos

Common Webex comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It's simple to use and facilitates teamwork

Reviewed 2 months ago

Using Webex, video conferencing is a simple and straightforward process. I've used Webex to participate in interviews and instructional webinars, among other things. Installation and use across many devices is really simple and functional.

Pros

Its user role administration is simple to use, and its functions are not complicated, but rather straightforward. When preparing a presentation, I really appreciate the annotate feature. Additionally, the program offers real-time translation as well as subtitling capabilities. I appreciate that the program is simple to set up and that it is simple to communicate with colleagues all around the world.

Cons

When used on mobile devices, it does not function correctly. When I have computer troubles (not software problems), I attempt to utilize Webex on my cell phone, but it doesn't work very well. Unfortunately, I am unable to function correctly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Webex Meetings review

Reviewed 21 days ago

Had the worst customer experience ever!

Pros

Simplicity in setup and good performance overall

Cons

Lack of essential features, limited setup and config on mobile

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It's an easy-to-use video and web conferencing solution

Reviewed a month ago

It's simple to attend a Webex meeting from anywhere, just like many other online meeting solutions. Browser integration is a piece of cake. Everything runs better using the desktop application. My lectures and meetings go more easily thanks to the screen-sharing capability.

Pros

Video conferences and interviews with Webex may be smooth and error-free. For our meetings, we utilized WebEx, which provides a secure connection. I'm a fan of the variety of methods to connect. For those who are constantly on the go, the mobile version is ideal.

Cons

We're solely on the user side of the program, so there's not much to say here. We have a good selection of options at our disposal. I believe Webex should be more user-friendly because it can be a little difficult to access calls.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the must option for regular meetings

Reviewed 6 days ago

One all this is one of the best tool to use for all official communication with clients.

Pros

Option to join in the browser instead of installing. This is very useful and quick to connect. And the options to save the meetings recording and post that voting feature is a great addition.

Cons

One frequent issue which we face is it get stuck and we need to relogin. The time to relogin is somewhat frustrating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great digital software for visual business meetings and it is user friendly to mobile & computer

Reviewed 7 days ago

Webex is really good and easy to operate it as that vie thought my self to operate it on my own and its really important for business people to be able to use it as it helps to be able to attend mattings visually.

Pros

it can multi task and broadcast to multiples social media while still streaming. it saves time such that people can still attend meeting from their own location. it is again good because one can do multiple camera operations at a go.

Cons

one thing that i would to be develop was to be able to do editing to put some effre4cts on color or color correct while still live.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Webex Review for Learning Management System

Reviewed 2 months ago

I use it weekly as a communication tool between students and the professors.

Pros

The software has a nice bunch of controls and the functionalities work really well

Cons

It takes a while to get the hang of the features

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webex: A Good Zoom or Hangouts Alternative

Reviewed a month ago

Webex is convenient and easy to manage when it comes to screen sharing and conducting classes or conferences. Before, I used other video chat platforms like Hangouts and Zoom. Those platforms are fine, but Webex for me is a significant experience. I personally have no problems setting up and using Webex from the getgo.

Pros

The screen share feature is seamless and helps to make my classes and meetings go smoothly.

Cons

It's not well known among customers, most of who turn to Zoom.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Covers my company's online events needs. There's room for improvement.

Reviewed 13 days ago

I’m using Webex for about two years having experience mostly from the admin side. The software company I work for used to host annual on-site events targeting to inform its users community for the new developments and updates. Due to the pandemic we’re forced to cancel all the physical events and start searching platforms that support olnine events hosting. We concluded to Webex. We use Webex to host...

Pros

- Automatic invitation sending to the invited attendees through the platform. - Option for reguired registration which enables the particpants’ behavior tracking - Update the participants for potential changes in one step - Easy and quick users’ role management - Option for feedback form after the end of the event - Detailed reports - Responsive support team

Cons

- Quite complicated Event setup - It is not possible to setup reccuring Events (there’s the solution of creating a list of events but that means that I must create each event separately). - The option of “Background music” (during breaks) is not supported (sound breaks) - The users logging in using their browser are facing sound and video-flow issues. - The Panelists that don’t run a temporary application have limited access to some tools/features. - Users of MS-DOS have reported several issues. - The videos don’t play in full-width and that makes impossible for us to host pre-recorded presentations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Versatile tool for today's business environment!

Reviewed 3 months ago

Business problems are really discussed in the "pros" section above. Many in our company are now able to work from home for multiple days of the week on a permanent basis. Having a tool like Webex helps make this possible and I see it leading to cost savings as office space shrinks in the future. I'm very happy with the tool and enjoy its use.

Pros

With the new work from home push brought on from the COVID 19 pandemic, we needed to find tools that would facilitate the new normal. Webex is a great tool that we use for multiple applications. 1. We use this for internal chat back and forth within the company. This tool provides instant messaging that is faster than e-mail and more likely to be read by the user. 2. It is very good for web conferencing....

Cons

I don't have much that I dislike on this tool. One thing that can be a problem is that I have multiple tools we use for web conferencing and chat messages. Between checking two chat boxes plus e-mail and handling live calls and web conferences, it is easy to miss a message with so many ways to send them. I sometimes fail to see that I have a Webex message until hours or sometimes days later.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The brand does matter when you're looking for something good...

Reviewed 4 months ago

I think that Webex seeks to expand its target market, not just be a communications software solution used by large companies with hundreds of employees, but also reach people who need to have quality, secure and reliable communication, which I think is a great Webex initiative. Having access to a top-level communications tool like Webex is fabulous, it's such a complete tool, I'm going to call it...

Pros

The brand does matter when you are looking for something good, it matters when you are looking for stable environments, reliable communications and available at any time, it does matter when you need support, people who help you in those moments when you really need it. It is not only what you see on your screen as a user or what you can do with the tool, but also what exists behind it, which many...

Cons

Cisco offers robust solutions (Webex is not the exception); from my point of view it has always been characterized by having very good solutions functionally (seek to be powerful and simple at the same time) that fulfill the purpose for which they were developed, hardware and software, and the Cisco's graphical user interfaces (GUI) usually have become so simple (simplified functions in a few buttons...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The professional choice for collaboration

Reviewed 6 months ago

Excellent experience. During the pandemic, there were very specific moments of deterioration of the service as a result of the explosion in the use of this type of tools (it multiplied x10). It is something that affected all online video conferencing and collaboration tools globally. Including Zoom and Microsoft. However, Webex knew better to measure up

Pros

I've been using Webex for over a decade. Being a Cisco product gives me the guarantees of being robust, secure and continuously updated. In the last year, many new Artificial Intelligence functions and other interesting features (p.e. simultaneous translation) have been integrated. In addition, it complements very well with the rest of the Cisco portfolio for videoconferencing, voice, contact center, etc.

Cons

Little to complain about Webex. Perhaps that is more expensive than other similar options. But it is a product oriented to professional use that is worth what it costs. Security is very important, and that pays for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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great online meeting tool

Reviewed 8 months ago

Webex has a simple user interface and provides access to meeting options as soon as you enter its dashboard. Simply select the "Schedule a Meeting" option, then choose any meeting template to set up a meeting. Meeting participation and collaboration is also made easy. You can send invitations with instructions to attendees on how to join the meeting in an invitation email, along with the meeting password. The...

Pros

- Webex has a simple user interface and provides access to meeting options as soon as you enter its dashboard. - Webex has a blog full of useful articles, an FAQ section and offers experts help. - Webex has essential features including HD video, screen sharing, in-app voice, joining a meeting from any video system, chat and more. - Interactive participation with annotation tools and whiteboards. - Advanced meeting analytics to provide insight into what happened with your participants. - Host an unlimited number of meetings.

Cons

- Not suitable for large scale webinars. - You must subscribe to additional plans to host multiple meetings simultaneously.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Webex - The best for collaboration

Reviewed 9 months ago

We like it a lot. We've been replacing other tools and simplifying everything into a single Webex Suite. Leaving aside other tools and using only this one, helps to take better control of the work carried out. Although to a certain extent it is impossible to ignore other tools, this particular one is already used by the majority of users in most collaboration cases.

Pros

It is very simple to use in general. The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions. Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

Cons

I think the costs are not the best. To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webex Review

Reviewed 10 months ago
Pros

Powerful Security: This is perhaps the main advantages of Webex. Cisco is the biggest endeavor network safety organization on the planet, so you can trust it to guarantee your protection and information security inside a Webex call. Webex encodes every one of your information regardless of which plan you purchase. Organizations whose information security is absolutely critical can find supreme harmony...

Cons

Incidental Call Quality and Association Issues: Call quality is by and large great, and the encompassing commotion decrease highlight is superior to different apparatuses we've attempted. Yet, in light of the fact that Webex is so broadly utilized, there's consistently the danger of blackouts. We've encountered a couple throughout testing various items, and sporadically Webex sets aside some effort...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most reliable conferencing software out there

Reviewed a year ago

After having tried several other products, I have come back to WebEx time and time again.

Pros

I use Webex to teach continuing education courses at my local community college. I actually pay for an account out of my own pocket after having so much trouble with the software the college provided. Webex is very consistent. It's rare that a student has trouble getting on. It allows me to share my screen, record sessions, track attendance, use breakouts, share files and video. Really, anything I've needed to do. The phone app is very good and I've had to use it when my power went out during class. I just hopped on the mobile app and finished teaching from my phone.

Cons

The only downfall of the software is that users have to download a plugin to use it on their computer. Rarely do any of my students have an issue with it. However, people seem more resistant to downloading things these days and some of them do complain about it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cisco Webex Review

Reviewed a year ago

The overall experience is awesome. It has a lot of features that can be useful for Meeting, Collaborations, Scheduling future interviews etc. Nice Audio and Video Quality. Screen sharing and Nice virtual Background Options. During this Covid situation Webex is the tool that saved us and we could deliver work deliverables properly and timely manner.

Pros

Cisco Webex meeting is the awesome tool for meetings, collaborations, creating appointments for any event. Nice Screen sharing options. The best part is Recording meeting which can be stored and referred later. Nice Chatting options also. You can choose whom to talk or you can chat to the whole team. Nice Video and Sound Quality. Easily Integrated with Microsoft outlook that's why we can create meeting from outlook easily including WebEx link. We can have our personal room where you can collaborate with the team. It can be accessed outside the VPN network. Easily can download on Mobile without any need of Company network. Nice notification settings which will be pretty nice and from the notifications you can join meeting. We can connect to a phone also to have a call between team members.

Cons

The Tool is pretty heavy which takes a lot of memory on the system since it includes a lot of stuff on its own. Can't avoid surrounding noise. We need to install some other plugins to avoid that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Handles large meetings quite well, but people still join with two devices to avoid issues

Reviewed a year ago

It is being used by our client, big banking corporation, that trust the privacy of the platform which is probably the main driver for its choice. I've had much better user-experience with other similar software, but this being a "forced" platform to use, it's not that bad nowadays. Hopefully, they'd keep on improving it in the future as well.

Pros

I've seen webex meetings with about 150 participants and it worked without any issues. For big events it can even support the 'hidden participants' which is also great for hosting public events. Recently it got several updates which got rid of some of the most annoying problems with the platform (the "person joined the meeting" sound, people forgetting to mute themselves upon entering, ability to have co-hosts, introduced "push-to-talk" feature, easy switching between audio/video devices). Ability to easily record sessions is a plus. The desktop client can sync with Outlook/Webex so you can enjoy the "one-click-to-join" experience. It also works with people from outside the organization (anonymous logins), which enables widespread usage with contractors or other external staff in general.

Cons

* In a meeting with ~100 people, around 30 of them will have joined with two devices - they would use one for seeing the screen and sharing video, and the other one for audio. It appears there's still issues with it which is quite annoying being it's 2021 and that's one of the basic features. * The features only started rolling out since the pandemic broke out - the webex was looking pretty bad for...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Video & Audio Quality

Reviewed a year ago

I totally love incorporating this software into my weekly business meetings and sometimes for meeting with clients. It is super easy to use for the clients as well. Love that there is nothing to download or install for people who are suspicious of viruses. Quality of the video and audio are truly amazing and makes my presentations flawless.

Pros

I use this software for video conference meetings. The HD video is of high quality and the sound quality is really great. Since our company is small, the free version works well since we can have up to 100 participants with no charge. The best part for me is that there is nothing to install or download for users. You just click a button and join the meeting. They offer additional packages at reasonable...

Cons

It doesn't have the capability for you to include a user anonymously, which was a downfall for us because sometimes administration may need to queue in on the meeting for observation or feedback without making your guests nervous. The virtual background features are limited and not as vibrant as other similar programs. Also there is no notification sound when someone raises their hand, so you have to pay attention to your screen throughout presentation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cisco WebEx Meeting Huge Improvement

Reviewed 2 years ago

Eight months ago, I would not recommend WebEx Meeting. But now, November 2020, WebEx Meeting is definitely a different one, and is already at par, if not exceeded Zoom as the standard for virtual meetings.

Pros

The Pros: As Zoom has been the standard of virtual meeting since pandemic, WebEx meeting has quickly improved from their lackluster features 8 months ago, to almost Zoom. Our company has been using WebEx as standard virtual conference platform. It used to be very buggy and laggy and having audio and video performance issues. Now, it's one click audio and video integrated in internet. No need to dial...

Cons

Although WebEx Meetings has improved a lot, there are still a few features not working properly. 1. Virtual Background in video eats a lot of computer memory and sometimes causing laptop to freeze. 2. The breakout rooms do not have advance assignments yet, so imagine you have 500 attendees and you have to break them up manually.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An awesome online meeting tool!

Reviewed 2 years ago
Pros

No too many logins needed just a meeting link, one click, and boom! you join the meeting The application provides a very clear audio and video quality. The number of people it can accommodate in meetings awesome. The meeting still goes on even if the host disconnects or has internet connectivity problems. The android phone application is very stable and anyone with a good phone can use it. A good tool for conducting interviews online as it provides additional functionalities like a lobby and also meeting locking.

Cons

The pricing is slightly higher for individuals with a low budget. They should look into that It also needs a very stable internet bandwidth. I did not like the idea of using voice over the internet while using mobile phones. It also proved a difficulty for people who have no complete understanding of users to use the app on a mobile phone.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Tools for meeting setup in IT Industry

Reviewed 2 years ago

Personal Advantage and views :- 1) This software tool is available for mobile and Desktop. So it's making big difference for me. Whenever I want to connect my work meeting from home or some another location then I can join easily by mobile app. The mobile app is very important in case of electricity has disconnected at your home at a time of WFH and if you are working on desktop from your home then it's making big difference. The quality of voice and content on mobile app is same as desktop. ** Overall I liked this Cisco Webex tools very much for meeting purpose in software. I will recommend to other organization to use this tools. Thanks to Cisco for making such beautiful project.

Pros

1) Easy to use: Any common user can use this tools in easy manner. No need to do some extra effort. You only need to click given link in meeting. Then it will automatically download required meeting setup and then it will redirect you in a meeting. After joining the meeting your are able to see all participants in your meeting and who are speaking as well. So it's give better clarity for meeting members...

Cons

I have one point in Cons. Which related to cisco Webex Mobile app update from google play store. When we are updating this mobile app then we are facing some issue to connecting the meeting. All the filled details has been gone and you have to reenter those. It's means you have to keep your all details with you before updating this app. like you login name, Webex Url etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An enterprise tool for the meetings with broader Global teams - Very featureful

Reviewed 2 years ago

Overall, experience is great but UI is not something which is fun. Features are great and helpful.

Pros

1. Ease of use 2. App is super helpful to take meetings on the move 3. Several features for sharing documents live (pause, do selective share) 4. Attendance can be collected easily 5. You get to know who is on mute and who is causing background unknowingly and mute them as needed 6. Chat option is availble 7. There are upfront prompts available for you to select mute or camera options 8. You can take...

Cons

1. Sometimes when a meeting (especially a recurring one) is moved/cancelled, app doesn't sync always 2. They took away an app feature (not sure why), where a notification used to come for the next meeting and that was helpful to know next call even when you are away from machine or not in app. They should consider that feature back 3. Cisco recently had a big audio failure with phone dial feature but computer dial in was working. So, if you don't have any other meeting set up for org, you may be impacted. 4. Users are advised to end the call to stop the meeting time from usage perspective otherwise meeting won't end. 5. UI can be made more fun

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential application for videoconferencing

Reviewed 2 years ago

As I have a small business, I don't have much to complain about. The maximum number of participants in a meeting was 10 people, however, when the room is full, I feel that the file sharing speed differs for some, even though we are all using the same connection, with a speed of 200mbps. In general, it is a very useful application for anyone who wants a meeting with team members. We use it on both Windows and Androis and are happy with the result.

Pros

Despite having many features, which can somewhat hinder those who are experiencing it for the first time, the application offers a simple way for a videoconference. The application already automatically generates a password link for all participants. Plans: Free, Beginner, Plus and Business, each with dirty features. Free: Up to 100 participants and meetings of up to 50 minutes in length, with an unlimited...

Cons

A wide variety of meeting setup options can be confusing for novice users. Strong competition from Miscrosoft's Skype for Business. In some meetings, the video hangs for a few seconds, while participants are still talking, even with a dedicated 200mbps internet. When you are a beginner, using the app for the first time, you can get lost among so many features. The start-up tutorial should be more complete and less cluttered with information. When sharing many screens, there is a slight lag in the transmission, which can cause the participants to lose focus. The audio quality drops considerably when using the notebook or PC speakers. When meetings are recorded, the deadline for making them available is too long (sometimes you have to wait 24 hours before the recording is available.).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the best, could be better

Reviewed 2 years ago

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Pros

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed. > Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most. > Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Cons

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Teleconferencing software with an enterprise mindset

Reviewed 2 years ago

Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Pros

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Cons

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.