Cisco WebEx Features List

Cisco WebEx Reviews

Cisco WebEx

Voice and video conferencing with screen sharing

4.39/5 (651 reviews)
56,336

Cisco WebEx Feature Summary

  • Attendee lists
  • Screen sharing
  • WebEx mobile
  • Call sharing
  • Voice conferencing
  • Video conferencing
  • Application sharing
  • End-to-end encryption
  • Video call recording
  • Voice call recording
  • Meeting recording & playback
  • Brainstorming tools
  • Chat functionality
  • Instant messaging
  • Webinars
  • "Call Me" alternative to dial-in
  • Collaboration tools
  • Whiteboard & markup tools
  • Multimedia content sharing
  • Admin controls
  • Meeting scheduling via Outlook
  • Remote desktop control
  • Password-protected meetings
  • Unique conference URLs
  • Mobile home screen widget
  • File sharing
  • Voice-activated video switching
  • Participant muting

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Call Transfer (51 other apps)
Caller ID (49 other apps)
Chat (62 other apps)
Conferencing (57 other apps)
Instant Messaging (45 other apps)
Live / Video Conferencing (40 other apps)
Monitoring (41 other apps)
Real Time Analytics (34 other apps)
Receiving (37 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (50 other apps)
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Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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Cisco WebEx Feature Reviews

25 reviewers had the following to say about Cisco WebEx's features:

TUSHAR GOSAVI

This is very good online meeting software, better than other software.

2018-03-14

conference meeting was successful without any disturbance

Pros

Multiple function is chart, face-to-face, see presentation & voice and video call.

Cons

You can Attending the video conferencing meeting at their desk, laptop and conference room.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Siddharth Padvekar

That's awesome...

2018-03-21

It help me for conference calls.

Pros

Cisco WebEx best feature is to record the voice and video calls & doesn't require the client to installed on the system and can access it simply from the browser.

Cons

It requires high bandwidth internet for best audio & video quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant Bristow

WebEx may be a "business standard" but that doesn't make it good

2017-06-09

Global call conferencing.

Pros

I like the recording ability and that we can have 25 attendees on a conference.

Cons

Everyone misses the "connect to audio" selection after connection and so are usually sitting as voiceless attendees in a meeting; this could/should be much easier ...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Reliable Meeting Tool for cross organization meeting

2018-06-13

It makes desktop sharing cross org easy due to org constaints

Pros

Integrated audio, video, and file sharing Real-time sharing of applications Call through the computer

Cons

File transfer speed cab be a little slow at times and Webex call feature doesn't works all the times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Ahmed

I use WebEx for professional conference calls and virtual meetings. It does its job.

2018-04-29

Pros

I also like how you can share your screen with everyone in the conference call, which is very useful for virtual teams who work on technical projects remotely.

Cons

I do not like the chat feature for conference calls. It is difficult to send private messages to people during the conference call rather than sending the message to everyone in the meeting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Muhammad Quadri

Configure meeting with one click

2017-06-07

Webex is not only a tele conferencing system , its a complete meeting solution that provides Webinar and Web Meeting capabilities along with conference calls

Pros

Easily integrates with our outlook to setup one click meeting using Webex.

Cons

File transfers between participants could have been a good option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Insurance company, 11-50 employees)

WebEx is great to use, it is easy, convient, and worth it.

2018-06-05

Other than the mobile issue, it is great, great features, easy to use, worth it.

Pros

I like all of the features it comes with, you can share each others screens, power points/videos, or just hold conference calls. you can mute yourself right from the computer, video chat, so many options.

Cons

Can you please make all meetings/calls/etc. accessible from apple devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shubhang Acharya

Best meeting tool for corporate world

2018-04-26

Meetings can be easily setup and done using this tool without any issues.

Pros

- Provides ability to record a meeting and mails a recording file to meeting host after meeting is completed.

Cons

For now only issue I have faced is of call quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karel Novak

Conference tool that does it all

2016-12-15

Wide audio connection options, screen share, recording, call back, good Android client.

Cons

Meetings that are set for specific time and then it gets delayed without modification in webex, so if these are starting after the originally scheduled time, they do not work well if the host isn't joining.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Dyllan Alvarez

We Use WebEx all the time!

2017-08-15

We use the video calling for conference calls and the connection and reception of the video is always so clear!

Pros

We also have the option of answering all the lines that come in at once for a conference call.

Cons

I have accidentally hung up on individuals at times as well as hanging up an entire conference call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Ferguson

On-phone meeting rooms.

2018-05-30

Around the world conference calls and meetings.

Pros

Webex allows you to phone in to meetings from anywhere around the world. Meetings are safe and secure and can be set with a password. Webex allows me to meet with coworkers even when we can't meet in person.

Cons

Webex is typically perfect, but maybe they could develop a system or notification that would let you know if you are the person in the meeting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney Gibbons

Call-in feature is a bit buggy

2018-02-13

Pros

It's a nice web-based conferencing tool, and it's great especially when everyone connects via video.

Cons

to display real names for the video participants.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Schiffman

Easiest conferencing software to use by far. Top rated features and always works.

2018-05-25

Pros

I conduct web conferences on a weekly basis and have used every tool out there.

Cons

When conducting international conferences sometimes the other party has trouble connection due to different call in numbers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
JASON WILLIAMS

Use this frequently for staff meetings.

2018-04-05

Pros

Easy to schedule meetings and conference calls.

Cons

The only thing i can think of is, when calling in to join it has sometimes been difficult to connect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Keeley L'Esperance

Easy to use for work meetings

2018-06-05

Pros

Most functions are easy to use - audio, Outlook integration, adding a conference call, using chat, screensharing.

Cons

When sharing a screen there is a tab at the top that sometimes covers up the tabs I'm trying to show which can be annoying.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 501-1000 employees)

Depends on the Organization

2017-12-15

Pros

There is functionality to plan conference calls, webinars and tape for others to see at future/times and dates.

Cons

In addition, it is not easy to report out on who was actually present for webinars/calls.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew Leggett

The best way to have meetings if you can't be there in person.

2018-05-04

The ability to meet with others on a conference line and sharing content is a huge boost to productivity!

Pros

My favorite feature is the ability to have WebEx call you at your number instead of having to enter in a conference call phone number, then enter in a conference call number, then select options.

Cons

I have found that some of the configuration and setup can be a little confusing. Even though we have had this product for a while now, other people at our company still are not using the auto-dial and screen sharing features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Suresh Bommisetti

This is wonderful product for meeting

2018-04-23

Pros

Sharing the screen with the logged users is absolutely amazing and the conference video call is also too good in this product.

Cons

Sharing people with conference video call and allowing the each other with keyboard and mouse control.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jesse Chilcote

WebEx generally works well but tends to be difficult to setup.

2018-05-04

Pros

Easy to setup/join calls of small or large volume.

Cons

Our administrators spent a lot of time working out bugs during the integration of WebEx.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Parth Shahiwala

It is good and user friendly.

2018-04-25

Easily get in touch with remote team members and on site people with voice, video and screen sharing.

Pros

I also like the recording function.

Cons

Sometimes video start automatically while meeting. and sometime facing issue while sharing screen. should have Proper notification when some one put message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Yvette Greenen

Professional meeting software

2018-05-10

Pros

Webex is flexible in terms of call-in options and is functional on laptop, mobile, and conference tools (group cameras/mics).

Cons

It's not the prettiest interface, although it's clean.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellie Johnson

WebEx Worked Well for Us

2018-02-13

Pros

WebEx is similar to other conferencing tools I have used.

Cons

It is also a stand alone conferencing tool where Google Hangout comes with the rest of the Google Suite items.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Good screen share capability but can have poor Computer (IP) audio

2018-04-10

Pros

Easy to set up and use most features Screenshare capability always works reliably Good for international conference calls involving white boarding

Cons

Shared screens can sometimes be difficult to view if presenter uses large monitor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Judy (Morgan) Loomis

My experience is limited because the licenses are so expensive that we don't have enough licenses.

2017-11-07

We use it a lot to include remote employees in meetings. But there are cheaper, even free, products that do most of the same things. But it seems to be widely used by a lot of corporations.

Pros

For the most part it gets the job done. The Call Me feature means I don't have to enter in a ton of numbers on my phone - which I always mess up.

Cons

I find the interface for scheduling meetings in advance confusing and really wish it was better integrated with Exchange so I could book a conference call at the same time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Standard Video Conferencing

2018-03-22

Pros

I like that most companies are using WebEx for video conferencing, which makes it easy for our orginization to set up conference calls without having any delays or issues.

Cons

I have had many instances where it would take a while to set up a call with new users, which led to lost time and frustration with customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more