App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
GetFeedback
5
38
4
11
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Table of Contents
Is this product right for your business?
Find out with a
GetFeedback - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
GetFeedback overview
What is GetFeedback?
GetFeedback is a leading enterprise feedback management solution.
GetFeedback makes it easy to build beautiful, on-brand surveys that improve response rates. GetFeedback's real-time Dashboards and Text Analytics help companies turn feedback into action. Take advantage of advanced features like survey logic and merge fields to personalize surveys and boost engagement. Distribute surveys directly from GetFeedback, or using your preferred email service provider.
Created by two former Salesforce executives who wanted to send better surveys to their customers, GetFeedback has quickly grown to be the #1-rated survey software for Salesforce. GetFeedback's Salesforce integration helps put feedback right into your customer record. Companies can trigger surveys based off of activities in Salesforce, automatically push feedback data into Salesforce, and initiate alerts based on responses. The end result? A fully integrated, always-on feedback program.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Experience
Data Analysis
Surveys
User Interface
Pricing
GetFeedback’s user interface
GetFeedback pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about GetFeedback?
The ability to send a link to the survey through my own work email/campaign blast was an additional cost, so I had to manually add all recipients and send the survey through the platform itself, which was time consuming and created an additional communications task for me.
Select to learn more
Who uses GetFeedback?
Based on 53 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
GetFeedback's key features
Most critical features, based on insights from GetFeedback users:
All GetFeedback features
Features rating:
GetFeedback alternatives
GetFeedback
Starting from
50
Per month
Survicate
Starting from
49
Per month
SurveyMonkey
Starting from
30
/user
Per month
Screeb
Starting from
135
Per month
GetFeedback pricing
Value for money rating:
Starting from
50
Per month
Per Feature
User opinions about GetFeedback price and value
Value for money rating:
To see what individual users think of GetFeedback's price and value, check out the review snippets below.
Yurii O.
Marketing Operations Lead
Bonnie B.
Lead Systems Analyst
GetFeedback integrations (14)
Integrations rated by users
We looked at 53 user reviews to identify which products are mentioned as GetFeedback integrations and how users feel about them.
Integration rating: 3.0 (2)
“We use both platforms to track and align sales.”
“Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.”
Michelle U.
VP of Operations
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
GetFeedback support options
Typical customers
Platforms supported
Support options
Training options
GetFeedback FAQs
Q. What level of support does GetFeedback offer?
GetFeedback offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum