App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Mixmax Logo
Mixmax

Write a review

Email communication & sales productivity application

visit website

(7)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Mixmax Features

Features Summary

Functionality

4.6

/5

234

Total features

85

8 categories

Mixmax features

AI/Machine Learning
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Auto-Dialer
Autoresponders

Common features of Sales Engagement Platform software

Auto-Dialer
Business Process Automation
Calendar Management
Campaign Management
Communication Management
Content Management
For Sales Teams/Organizations
Lead Generation

Price starts from

49

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

234

Price starts from

49

/user

Per month

visit website

Total Features

85

Unique features

  • Interaction Tracking

  • Team Management

  • Event Triggered Actions

  • Location Tracking

Functionality

4.7

/5

12.2K

Price starts from

0

learn more

Total Features

19

Features in Common

15

Unique features

  • Mobile Optimization

  • List Management

  • Email Campaign Management

  • Spam Blocker

Functionality

4.5

/5

13.8K

Price starts from

14.99

/user

Per month

learn more

Total Features

104

Features in Common

24

Unique features

  • Event Scheduling

  • Session Recording

  • Private Chat

  • Remote Support

Common Mixmax comparisons

Mixmax logo
Pipedrive logo
MixmaxvsPipedrive

Reviewers who mentioned features said:

AvatarImg
AvatarImg

Desmond B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

great bulk email sequencing tool for Salesforce hampered by buggy and incomplete implementation

Reviewed 6 years ago

Mass email automatic multi-stage sequencing integrated with Salesforce.com. We prepare our leads in Salesforce, load them to MixMax and track the results back in Salesforce. My likelihood to recommend could so easily be up at 9-10 but for the current quality weaknesses. The good news is that the quality issues are slowly being addressed.

Pros

Multi stage sequencing allows "fire and forget". Relative ease of loading from Salesforce, incl duplicate filters. 5 stars for the ideas - features and functionality 3 stars for ease of use, should go to 4/5 once implementation and quality addressed If MixMax can sort these out real quick, they'll have a first class offering. Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.

Cons

Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management) 2 stars value for money because of our costs associated with bug handling and work-arounds. missing out on 3/4 stars. Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .

RR
AvatarImg

Rustin R.

Machinery,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

My beloved dog Bella or Mixmax? I guess I'll go with Mixmax

Reviewed 6 years ago
Pros

Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.

Cons

A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.

AvatarImg
AvatarImg

Ariel L.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Really is the best email productivity app

Reviewed 5 years ago
Pros

Wow, the dashboard and icons are incredibly easy to follow! This is more of a learn by using type software - it's difficult to educate yourself on all of the features by just reading about it. I highly recommend that anyone who is looking to become more productive with their emails try the free trial version of Mixmax.

Cons

The software is incredibly expensive if you're looking at enterprise - I don't think most people at the company I work for would use it, but I certainly would. However, I'm not given the option to purchase a single license. You can find a lot of the features spread across other apps like Gorgias and Boomerange, Mixmax just happens to consolidate it. I still use this product on my personal gmail, however.

MK
AvatarImg

Michael K.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I will not use GSuite without MixMax

Reviewed 5 years ago

Using MixMax let's me and my team focus on serving our customers by significantly reducing the friction in email exchanges and meeting coordination. I will not use GSuite without it.

Pros

MixMax let's me manage the -sometimes tedious- email cycle with ease and confidence. The automation (meeting templates, sequences, follow-ups, reminders, etc) make it so I do not need to manage my follow-ups in a separate task list (like I used to) and insights (Opens, Downloads, Etc) take some of the mystery out of the email portion of the sales cycle. I've used MixMax for almost three years and it keeps getting better.

Cons

They seem to be slow about rolling out integrations with multiple services. Example: They have supported Zoom integration for Meeting Templates for a while now, but GoToMeeting still isn't supported. Also, it is particular about your GMail configuration. Example: I like to use the preview pane, but MixMax doesn't support it even though it is a first class (non-labs) GMail feature. Same with IE support. Some of my clients still use IE, but they cannot use my meeting templates. It gives them a blank screen.

SA
AvatarImg

Sasanka A.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Founder's Thoughts

Reviewed a year ago

I like Mixmax it allows my team to send sequences etc.

Pros

Love Mixmax as a productivity tool for scheduling meetings, templates, and activity tracking

Cons

Adding members can be confusing. I have deactivated individuals that shows they are on an annual bill. The pricing is starting to go up to an "uncomfortable" position based on competitors in the market.

JB
AvatarImg

JOSEPH B.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

MixMax - great value for the money

Reviewed 6 years ago

MixMax is an essential part of my everyday communication with clients, as well as follow up and mass distribution of information to them. It's a one stop shop for my needs in those regards, and I have recommended to several of my clients.

Pros

The program provides as advertised, and is very diligent in not only adding new useful features but also keeping us apprised of them.

Cons

Quite honestly, I do not have any negatives that come to mind easily. Perhaps the "sequence" function could be a bit clearer as to the process. But that's probably just nit picking.

Vendor response

Thanks for the review and for recommending us to your clients!

KC
AvatarImg

Kimberly C.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Sales Market and Sales Director

Reviewed a year ago

Well if It was not so great i would not be sharing it like crazy...

Pros

I love the email tracking and live report and I love knowing when to send the email. I love the feature to toggle the link or URL. I love the Send Later feature. Really "It's SO FLUFFY" moment. That is why I shared it with team. If possible I can shared the bigger team. There are hundreds in that group. Dag could I get a discount!?

Cons

My boyfriend is an all thumbs on the computer so dialing down to those folks helps one way is to make a video for the how or trouble shooting. Just thinking...

MK
AvatarImg

Molsy K.

Building Materials, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A perfectly tracked tool for leads and email marketing campaigns.

Reviewed a year ago

The MixMax dashboard allows us to track emails sent to contacts on a daily basis and tally customers who are interested in our communications, which helps us find opportunities and close more deals.

Pros

Using MixMax, we can study customer interactions with our email marketing campaigns. MixMax provides powerful options for tracking messages that have been sent to contact lists and enables us to get reports and dashboards that show us how many people have shown interest in our advertising campaigns that have been sent to them. which we can know our ability to reach, and we can thus set accurate expectations of the results. It is also good that we can classify incoming mail from customers and send appropriate responses to it. I love how we can include messages for calendar links to request appointments from clients, as well as the automation to display the weekly or monthly calendar, including appointments after they've been rescheduled.

Cons

I am facing some minor problems with MixMax, especially in scheduling appointments, where a defect may occur in coordinating joint appointments with other parties, which may require additional effort from us to reschedule.

LB
AvatarImg

Leniece B.

Human Resources, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great product! A few tweaks can make it Great

Reviewed 5 years ago

Good!

Pros

Love the ease of use and that it’s embedded in gmail

Cons

1) when sending email via Mobile you lose all MixMax features/capabilities. Really huge gap 2) unlike Calendly, the calendar function double books since it doesn’t update your availability in real time e.g. if I send availability to a client for Nov 26th and they don’t read the email until above 28th (and that time gets filled in between it shouldn’t be possible to schedule. Calendly works beautifully...

Vendor response

Thanks for your review! Please let us know what CRMs you would like us to integrate with. You mention Salesforce and we have an integration with Pipedrive and Copper (which are both CRMs for smaller businesses). Feel free to visit success.mixmax.com for more information on these integrations. With regards to the calendar double booking, please make sure that you have the 'prevent double' booking' feature turned on. You can find more information here: https://success.mixmax.com/article/41-prevent-double-booking If you do have this option turned on, let us know. For mobile -will pass those on to our product group.

AvatarImg
AvatarImg

Laura C.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

MixMax gives me my sanity and time back

Reviewed 6 years ago

I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with.

Pros

I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH.

Cons

I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point.

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great tool for systemizing outbound sales process

Reviewed 4 years ago

It is great tool for systemazing outbound sales. It has all relevant integrations with CRM and the tool is data-driven. I hope there will be no more bugs in the system.

Pros

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Cons

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

AvatarImg
AvatarImg

Mike F.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Take your E-mail to the MAX! (MixMax Review)

Reviewed 6 years ago

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

Pros

I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

Cons

Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

AR
AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Promising - but needs work

Reviewed 6 years ago

Most of my email marketing activities are run through Mixmax. It is really economical because it doesn't have a cap or limit on number of contacts you can upload unlike most of it's competitors. But be warned, there are a few annoying bugs with the tool that you might consider before choosing to lock down on Mixmax.

Pros

Been using Mixmax for almost a year now. It is very economical given the whole slew of features it has got. My most used feature is the Sequence and the ease of putting out templates for the same. It's smooth and runs like a breeze from uploaing your CSV file to running targeted campaigns.

Cons

Although, it solves my primary requirement of scheduling drip campaigns using the Sequence feature, but it fails to give accurate results. In more than one occasion, I have found detail analytics to be not very accurate. Have also come across other bugs which has compromised my client relations at times. But there support team is very active would help you resolve these issues - in case you find them. Also, not a big fan of their UI. Not much of a complaint but a suggestion to the product guys at Mixmax - come up with designs that inspire the user. As of today, it's quite dull.

SF
AvatarImg

Simon F.

Legal Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fantastic range of capabilities, terrible execution

Reviewed 5 years ago

Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.

Pros

- Ability to automate standardized email-related tasks (if they would work)

Cons

- All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.

Vendor response

Hi Simon -- Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.

KI
AvatarImg

Kevin I.

Management Consulting, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

When technology actually works for you

Reviewed 6 years ago

As someone who works as an individual consultant, MixMax has given me bandwidth I didn't have before in calendaring, managing email, and other administrative tasks generally relegated to an assistant. I've tried many applications that promise to increase productivity, but few have like this one.

Pros

The product seamlessly integrates into Gmail, and makes tasks that would be back-and-forth such as calendaring and templates nearly instant. The functionality around email reminders has made inbox management effortless, and it makes me look like I have a better memory and follow-up capability than I really do. It expands my own capacity immensely.

Cons

The only complain I have about this software is one that I was able to address with the help of the customer support, notably that the email tracking can lead to emails hitting others spam filters. With the help of customer service FAQ, I was able to get past this with a few tweaks.

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very satisfied

Reviewed 5 years ago

People spend a lot of time doing emails - most business goes through emails. Mixmax has helped us be more efficient and build scalable processes.

Pros

The feature we enjoy the most is being able to predict the best time send an email. This improves the response rate. Scheduling call by sharing the calendar on the body of the email is tremendous help as well. Support has also been super quick and extremely informative. They know what they are doing.

Cons

Sometimes the chrome extension for gmail does not display clicks and other metrics and one has to login to the mixmax website for a detailed view. In addition, it is not always straightforward adding special packages (e.g., custom branding).

AvatarImg
AvatarImg

Francis P.

Internet, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Upgrade your e mail

Reviewed 5 years ago

With MixMax I am able to be more effective and automate my e mail to increase productivity and boost sales. I strongly recommend it!

Pros

MixMax is the best. I highly recommend it to everyone. Basically, it will make your e mails process more efficient. You can make your available free times for a call, due to Google calendar integrations. Also, it will check your grammar, spelling, remind you to follow up on lost e mails It is basically a productivity machine.

Cons

You need to pay for the full version, but the free version provides all the basic functionalities. The only con would be that reminders on un replied mails spam your inbox. Notifications could be improved there.

KB
AvatarImg

Kathryn B.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mixmax is the answer!

Reviewed a year ago
Pros

Mixmax provides much-needed realtime visibility on communications analytics. It has benefited our team by giving us back up and confirmation that otherwise we would not have. The demo call went great and was filled with helpful tips and tricks. You'll feel like a pro in no time.

Cons

I would have used the Sequences feature, however, I found it to be a little cumbersome to configure.

AvatarImg
AvatarImg

Tim T.

Internet, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Absolutely fantastic, really!

Reviewed 6 years ago
Pros

I can't rave about MixMax enough. We used Yesware for years and it worked great, bu MixMax really blew it out of the water. The day-to-day features we use the most are easily adding availability to emails where customers can book in one click, scheduling reminders, and the Salesforce integration. I'd say though, what we like most, is the reporting. Being able to see activity and also see when reminders are set to bounce back so you can redistribute if you have too many is super helpful. I'd highly recommend giving a trial for a spin. I don't think you'll turn back!

Cons

Two nice-to-haves would be to be able to trigger automations on data directly from salesforce and being able to have a bit more advanced user permissioning for admins.

AvatarImg
AvatarImg

JP. P.

Graphic Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to integrate with Gsuite

Reviewed 5 years ago

It's been a great experience since day 1. I am particularly using the templates feature of the free version which optimizes my day like a champ. I get instant notifications when people open my emails and I can easily keep track of the lead. I highly recommend this tool!

Pros

This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.

Cons

The way they attach attachments on emails.

JJ
AvatarImg

Janine J.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Product - Especially for teams

Reviewed 5 years ago

Mixmax is great for sharing templates, sending targeted bulk emails quickly and gaining insight into analytics

Pros

Great for creating templates and streamlining bulk emails I like that you can share templates with team members Integrations is nice Love the visibility into the metrics

Cons

I wish it integrated with more products. Other than that, I think it's great and very useful.

Vendor response

Thanks for the review. What products would you like to see integrated with Mixmax?

AR
AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very useful for email tracking

Reviewed 3 years ago

Overall it's extremely useful for monitoring opens, clicks and logging comms into SFDC

Pros

I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful

Cons

It can be confusing at times, and I'll be honest I don't set up campaigns at all. I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary.

RP
AvatarImg

Rabia P.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mixmax for all your email management, monitoring, and campaigns

Reviewed a year ago

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

Pros

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Cons

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

CL
AvatarImg

Camille L.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best all-in-one email tool

Reviewed 2 years ago

In my past job experiences, my life would have been much easier if I've had such tool. Automatization is the key to organization!

Pros

I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account management team can follow a same path. Well I love all about Mixmax.

Cons

Without any doubt, I'd say that I don't like to admit I don't use all features. I'm certainly missing a lot...

SR
AvatarImg

Sai R.

Internet, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mixmax for life!

Reviewed a year ago
Pros

Mixmax makes email management super easy, tracking activity super efficient, and follow-ups! Managing accounts at scale through templates is perfect for CS

Cons

Better tracking for internal stakeholders