Mixmax Reviews

The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

Thanks for your review. Would be interested in learning more about your calendar requirements.

- Notifying when recipients open my emails.- Reminders to send scheduled emails.

Nothing to mention for the time being as the software use meets my daily needs.

I can hardly say anything good about it, but if we would have to put bugs, technical issues, lack of support and any other issues related to this product, I'd say it has a lot of great features that you can't use because everything is broken, literally.

It's broken. Half of the functionality is not even there. You want to make changes to your campaign that is active? You can't, because the settings you make, do not take in the effect. You wan't to check your bounce rates of that campaign? You can't, because it is not able to understand if the domain of the email service works or not. I could write an essay of problems that occured in less than 2 months with this tool.

Sorry that you had a bad experience with Mixmax. Please email me to see if we can resolve your issues.

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.

Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.

MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.

The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.

There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin

Have no complaints about this product. I have been using it for over a year now.

Email tracking, it really help me in my work

price of an additional features is higher than they could be

Tracking clicks, opens; templates; ease of use

Not mobile friendly. Please make a mobile version.

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

MixMax integrated a lot of useful features. I used the booking on my website, scheduled emails using the recommended send-times, and tracked when emails had been opened. It was nice to have everything in one software.

I have no fewer than 3 email addresses that I use daily. A couple more that I use periodically. Mixmax was a mess when it came to trying to set up across every email address. I should have just stuck with one.

Super easy to log emails to SFDC without slowing down my Gmail account. Additionally, tons of additional features that I wasn't expecting, like a meeting scheduling link, email templates, etc.

Nothing jarring comes to mind - if I had to nit-pick, MixMax has error'd out one or two times when I've tried to add new contacts to SFDC from Gmail, but nothing that a quick Gmail refresh can't fix.

Multi stage sequencing allows "fire and forget". Relative ease of loading from Salesforce, incl duplicate filters. 5 stars for the ideas - features and functionality 3 stars for ease of use, should go to 4/5 once implementation and quality addressed If MixMax can sort these out real quick, they'll have a first class offering. Overall, a lot of "customer sacrifice" but will stay with MixMax for a few months at least and review quality again then.

Buggy, buggy, buggy. The core sequencing engine appears to be working well. Sadly, the surrounding functionality lacks quality - failures (bugs), omissions (some event type not fully reported), weaknesses (realtime reporting performance management) 2 stars value for money because of our costs associated with bug handling and work-arounds. missing out on 3/4 stars. Again, for such a promising product but at this level of maturity, customer support is ok but underresourced .

The program provides as advertised, and is very diligent in not only adding new useful features but also keeping us apprised of them.

Quite honestly, I do not have any negatives that come to mind easily. Perhaps the "sequence" function could be a bit clearer as to the process. But that's probably just nit picking.

Thanks for the review and for recommending us to your clients!

Mixmax has many great features, but I use it most to remind me of e-mails that I need to send.

While it is great for tracking customers, I would like to see it available for those of us who do not need to track the opening of e-mails. I don't need my colleagues to know that I am checking in on whether they read their e-mails or not.

Thanks for the review. It sounds like you want to turn off email tracking. If that's correct, email tracking is a feature that can be turned off.

The sequences feature is a the best email outreach workflow that I've used so far.

Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.

Mixmax makes following up with potential leads and clients with ease. The ability to set up templates and sequence emails with ease is A+.

There have been a few times where bugs have popped up which is very embarrassing on the user end. As they have grown customer support has gotten slower.

Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.

A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.

MixMax has many features that are exceptional for sales. My favorite feature is the ability to share your calendar availability with prospective clients. This feature cuts out the unnecessary email(s) when trying to schedule a meeting. Once a slot is selected, the appointment automatically posts on my calendar. I have seen increased response rates as a result of this feature.

The expense associated with the premium features. The limitations on email tracking is certainly a drawback as well as the sheer expense of having a full sales team on MixMax.

Scheduling emails through MixMax is absolutely brilliant. It’s essential to the way that I work.

Nothing at all, works brilliantly for us for our team.

Mixmax has changed the way I do email. The enhanced compose and reminder features alone is worth the money. Overall I am a big fan of all the email options they have crammed into one low monthly price. Other services might do a couple things better but Mixmax has 3-5x more features.

With a massive feature set comes lack of quality and you can see that at times with Mixmax. But their dev team is always improving and I am impressed by their ability and quickness to fix any issues that arise.

Love that I can see when someone has read my email I can save my specific signature for each email account I can save email templates MUCH better fonts to choose from so I can really make my emails stand out

There's really nothing I don't like about this app. It works great for my needs

I love how everything is customizable ; I love how my daily work has been facilitated ; I love how our account management team can follow a same path. Well I love all about Mixmax.

Without any doubt, I'd say that I don't like to admit I don't use all features. I'm certainly missing a lot...

Great add-in to daily Gmail activities. Useful for email automation (scheduling, click tracking, analytics) that can really drive value during marketing activities.

Would be great if it had deeper CRM-like features. This means we're forced to purchase both Mixmax and Hubspot to fulfil all of our needs.

Hi -- Thanks for the review. If you have specific ideas for some CRM-like features please send them along.