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Mixmax

Email communication & sales productivity application

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(6)

Mixmax Reviews

Overall rating

4.6

/5

234

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10

Reviews by rating

Pros and cons

The Salesforce integration is great, allowing for easy visibility directly from your inbox; love the templating options and the ability to insert availability for a few team members at once.
This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
You can create custom templates, so you will save a lot of time and automate the complete process in sending emails. Mixmax comes with great solution of integration with your Gmail address.
Broken emails, bad reports, formatting errors. The worst Customer Service I've ever seen.
Pointed out a bug, their CS blamed our team for it (they said we were copying and pasting formatting errors in). Then it happened again and their team said we were typing random carriage returns.
Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM.
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234 reviews

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