Device Magic Reviews - Pros & Cons, Ratings & more

TrueContext

Forms On Fire

SafetyCulture

GoCanvas

Device Magic replaces your organization's paper forms with customizable mobile forms that function offline. Device Magic is the easiest way to automate paperwork, such as inspections and reports, and digitize inefficient processes with mobile forms automation.

Device Magic

Android

Linux

Web-based

Windows

iPad

iPhone

QA Automation Lead

They benefitted from the ease of use and increased standard of quality of their work.

Developer

I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful.

Director

Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast.

If you do a good job and know how to ask the right questions in a structured way, the end result is really nice and really intuitive to use.

Board Member

You have to pay for each additional user which costs  and can add up. Naming the app Forms and the company Device Magic confused our staff sometimes, too.

Customer Services / Technical Support 

The only downside is that once a form is dispatched to a device, it cannot be subsequently edited, in any way other than transferring to a different device.

Business Analyst

Some of the integrations are limited. It is a bit more difficult to use 'live' data as a source within the forms.

General  Manager

Only the licensing model. We have some devices that we only need to use a few times per year to submit data but need to pay for full license for every device.

Horrible experience, not even remotely interested in helping start ups who are going through tough times

Brutal experience trying to cancel this product

We had some critical needs, tested several data capture apps all of them have good form creation features and data types. Same as Device Magic has all that basic requirements. What sets apart the Device Magic from the rest. Are the automation after the data collection which removes the need of 1 or 2 workers in the office. Plus the field collection process is really fast, including the great geostamp and timestamp features under the radar. The barcode reader is extremely accurate and super fast. We were amazed by its speed. But the automation process was the critical decision breaker.  From creating a pdf, to storing in database to sending emails, all automatically. 

Device Magic is a data capture marvel, extremely well designed with the real life process in mind. 

We use to take 1 hour in the field and 4-5 hours in the office for a single submission. Then once the project is approved it is another 30 minutes to an hour of time to prepare a project control document. With the implementation of this, I was able to get 3 simple submissions out in 2.5 total hours of office time-which includes the completed project control document already. While saving time, this software creates a streamlined form so no matter who it comes from, it is formatted exactly the same for a more quality output and a more professional appearance. 

Every piece of information will go where it needs to be without timely double checking. Our field crews have more information then we have ever been able to supply them with- while saving so much time! 


I have worked with [SENSITIVE CONTENT] who have been incredibly helpful! These two are a winning team who seem eager to push the software as far as it can go with me! I send them lists of changes via email, we have a meeting to discuss any items that were unclear and I receive a new sandbox form to play with with the new changes shortly.

This software is helping our business to grow and we cannot wait to see what the future holds for us!

Device Magic- The Highly Customized, Organized Time Saver

Device Magic has been great. [SENSITIVE CONTENT] was the one helping us through implementation and it honestly would not have been as great of an experience without him. He is a rockstar!

Device Magic has been a game changer

For the workers using it it works well. but set-up was difficult for me.

Decent Form Management Platform

Device Magic has allowed us to implement a custom built in-house inventory management system, greatly enhancing our data on product flows, and saving us money and allowing greater flexibility than using a packaged software. 

Very Pleased with Device Magic!

Hi Jason,

Thank you for the positive feedback! I'm delighted to hear how Device Magic's flexibility has allowed your team to tailor the product to your unique business needs. We look forward to helping you continue that enhanced workflow momentum! Regarding form access via the web, it looks like your current plan supports that feature. I'm having our customer success manager reach out to you shortly to chat more about how to accomplish this from your end. 

Best,
Miranda Cheatham, Marketing Program Manager

Mobile Forms by Device Magic_Review

Johan,

Thank you for taking the time to leave us a review for our application. We are glad to hear that you've found it easy to create custom forms with our builder. We also appreciate you sharing your feedback and concerns regarding our analytics and reporting features - we are working to make those features as simple and intuitive as form building and other aspects of Device Magic. We look forward to improving your experience and continuing to work with you!

Elliot Parrish, Digital Marketing Manager

Excellent

Kerry,

We're delighted to hear you find our solution to be easy to use and trouble-free. Thanks so much for your wonderful review of the Device Magic platform (and team)!

Miranda Cheatham, Marketing Program Manager

My clients in the food industry are finding it first rate for keeping records which are always complete, almost always accurate, and don't use any paper.
The more I use it the more I like it.

Replaces Paper in any Industry

Victor,

We're glad to hear both you and your clients find Device Magic to be first-rate for your record keeping! We also appreciate your feedback around our online support documentation for field options. We want them to be of use to you and other customers looking to customize and automate their processes even further, so we'll take this as an opportunity to revisit and clarify some of our existing how-to guides. Thanks again for taking the time to review our solution!

Miranda Cheatham, Marketing Program Manager 

Experience has been good.
Increase in mobile data usage was significant and unexpected.  Irrespective the increased cost, the app still represents a good value.

Device Magic Forms

Steve,

Thank you for taking the time to share your thoughts about Device Magic. We're thrilled to hear your experience has been a good one and that our product is supporting your team's needs. We sincerely appreciate your partnership and look forward to growing with you!

Miranda Cheatham, Marketing Program Manager

Our field service representatives have been able to use this within a variety of places. The offline data collection capabilities are very important in areas where wifi or cell coverage is limited. This includes within buildings, basements, and rural areas.

Excellent for Offline Data Collection

Hello,

Thank you for your specific, invaluable feedback about our Live Resource options. Our developers follow the lead of your needs and allow these to pave the roadmap for future features, so this is good for us to know. It also sounds like leveraging our offline functionality has been a huge win for your field service representatives. Thanks again for sharing your wonderful review!

Miranda Cheatham, Marketing Program Manager

We are a leading green energy company and giving this out to our foreman for installations.

Beware of Sale Strategies

Device Magic got a proof of concept going in 48 hours

Have been using device magic for several years and have never found a better piece of software to manage our mobile data capture.

Great Software for Capturing Remote Data

Peter,

Thank you so much for your glowing review of the Device Magic platform! We're absolutely thrilled to hear about your experience and that you've found our software to be the best in class for capturing data remotely. I'm looking forward to sharing this with the rest of the team! 

Device Magic has made it easier for our subcontractors to understand and complete our survey forms.  We are getting more complete form than with previous mobile form.

Easy to use, better reports from the field

Hi Chris,
Thanks for sharing how Device Magic has improved survey and report completion for your subcontractors.
We appreciate your feedback. We have relayed your message to our support and development teams, and are working to ensure you have the best experience possible.

For specific issues, or features you'd like to see in the future, please reach out to our support team.

Thanks for being a valued customer!
Your Device Magic Team

We have designed our entire data collection model around it

Great product for data capture from mobile

Hi Starr, 
Thank you for the wonderful review. We are glad to hear we are improving your speed and reliability.
As for our licensing, we've recently made changes to our plan structure. Be sure to check in with us to see if there is a new plan that works better for you and your organization.

Thanks for being a valued customer!
Your Device Magic Team

The company I built a form for used it to track job quality and make sure all parts of a service were completed, then they saved the form results. They benefitted from the ease of use and increased standard of quality of their work.

I used Device Magic to create a mobile form for a small business that tracked the quality of work.

Thanks so much for the great feedback! We've taken your comments about creating a complex function and passed it on to our development team. We're always looking for ways to improve the ease of use. 

If you have specific use cases you are struggling with, please send us an email and we can better address the issue.

Great product but more and more overpriced as other options have become available for less...

Hi Jeff,

We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives. 

The good news is we are in the process of developing a reporting and analytics tool. We will have a beta ready for testing in the next few weeks if you are interested in giving that a try, feel free to reach out to our support team. 

The ability to submit forms electronically.

The Device is user friendly, modern and customer service is exceptional!

Hi Eden,

We're so glad to hear you are loving the new app interface. We've been hard at work making our product the best it can be.  



The platform is very easy to use, flexible, and has great integration options for storing data.

Hi there,

Thank you for the great feedback! We understand the frustrations of price increases, but we are developing new features and a better, fast and more efficient product to make us more valuable to our customers and separate us from the alternatives. 

The facility to obtain data daily in your hands.


Since I use of this application, it has been very easy to collect data in the field. The user 

Hi Sofia,

We greatly appreciate your honest feedback. I've passed your list of features you'd like to see to our development team. 


Transformed our business, helped us create our own field app

Hi there,

We're so glad to hear that our form builder is working great for you. Yes, we are in the early stages of creating a multiple image question type and updating our interface throughout the dashboard.

Be sure to check our monthly newsletters for updates of new product releases, timeframes, and access to beta features!

Just what I was looking for

HI Sonny,

Thanks for the honest feedback. I've passed along your suggestions for inviting a device to our development team. 

We are using the platform to record our drivers' work and invoice accordingly.
The App allows to control remotely the forms that are dispatched to the users.
The receiving data is stored on the App's own platform, and can be perfectly audited and accessed.
The App has connections to Google Sheets, allowing us to apply query functions and prepare the invoicing process. Forms can be completed off line and load automatically when connected to the WiFi network

Reliable, professionally designed Form App

I like the idea of integrating forms with mobile devices. However, what really clinched it for me was the solution’s integration with other applications in the cloud. For example, I can already see a situation in which I export data gleaned from customer surveys to Google spreadsheets or some such application.

Babich also told me that they plan to increase the number of integrations. In the future, he said the application would be able to integrate with popular cloud applications such as Drive, Box and DropBox.

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