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Paycom Logo

The only HR and payroll software built on a single database

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Table of Contents

Paycom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Paycom overview

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Based on 1231 verified user reviews

What is Paycom?

Paycom is a payroll solution offering key features such as direct deposit, online time clock, timesheet management, payroll management, W-2 preparation, and payroll reporting, among others.

Who uses Paycom?

Reviews for Paycom come from a wide variety of industries, including Hospital & Health Care (7% of reviewers), Non-Profit Organization Management (7%), and Health, Wellness and Fitness (5%). The most frequent use case for Paycom cited by reviewers is payroll (70% of reviewers).

What do users say about Paycom pricing?

Some reviewers find Paycom reasonably priced compared to larger competitors and appreciate its cost-effectiveness for small businesses. However, some users report hidden fees, expensive modules, and a complex pricing structure that reduces overall value for money.

Starting price

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Pros & Cons

Payroll

Employee Management

Integrations

High and unclear pricing structure

Inefficient request handling

Cumbersome login and security

Paycom’s user interface

Ease of use rating:

Paycom pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(62)
3-4(419)
5(750)

What do users say about Paycom?

Paycom is a payroll solution offering key features such as direct deposit, online time clock, timesheet management, payroll management, W-2 preparation, and payroll reporting, among others.

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Who uses Paycom?

Based on 1,231 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Non-Profit Organization Management
Health, Wellness and Fitness
Construction
Hospital & Health Care
Others

Use cases

Payroll
Human Resources
Time Clock
Onboarding
Direct Deposit Payroll

Paycom's key features

GetApp's analysis of 120 verified user reviews collected between July 2021 and October 2024 identifies Paycom's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers appreciate Paycom's Direct Deposit feature for its convenience and efficiency. They report that it saves time by eliminating the need for manual check handling and bank visits. Users find it easy to set up and modify, with the ability to direct deposits into multiple accounts. They highlight the timely and accurate processing of deposits, and the user-friendly interface that allows both employees and admins to manage information seamlessly. Some mention the environmental benefits of going paperless. Of the 53 Paycom users who gave detailed accounts of their use of Direct Deposit, 100% rated this feature as important or highly important.


Online Time Clock

Users report that Paycom's Online Time Clock is straightforward and easy to use. They appreciate the ability to clock in from various locations, including remotely, and the convenience of using mobile devices. Reviewers indicate that it helps prevent bottlenecks and ensures accurate time tracking. They find it beneficial for managing time punches and making adjustments. Some users note occasional technical issues, but overall, they value the capability for its simplicity and effectiveness. Of the 33 Paycom users who gave detailed accounts of their use of Online Time Clock, 97% rated this feature as important or highly important.


Payroll Management

Reviewers highlight Paycom's Payroll Management for its accuracy and automation. They appreciate the ability to view and approve paychecks before processing, ensuring correct payments. Users find it easy to access pay stubs and manage payroll data. They report that the system simplifies payroll tasks and reduces errors. Some mention challenges with integrating other software, but overall, they find the process user-friendly and efficient, with helpful customer support. Of the 51 Paycom users who gave detailed accounts of their use of Payroll Management, 94% rated this feature as important or highly important.


Timesheet Management

Users find Paycom's Timesheet Management easy to navigate and use. They appreciate the ability to view and request changes to timesheets, manage missed punches, and track hours worked. Reviewers highlight the integration with third-party systems and the convenience of managing timesheets on mobile devices. Some users mention the need for better methods to link schedule allocations, but overall, they value the transparency and ease of use. Of the 34 Paycom users who gave detailed accounts of their use of Timesheet Management, 94% rated this feature as important or highly important.


Payroll Reporting

Reviewers appreciate the comprehensive Payroll Reporting capabilities of Paycom. They highlight the variety of reports available and the ease of accessing and creating them. Users find the capability essential for legal compliance, financial record-keeping, and data analysis. They report that the mobile app enhances accessibility. Some mention the complexity of custom report creation, but overall, they value the detailed and accurate reporting for managing payroll expenses and ensuring compliance. Of the 37 Paycom users who gave detailed accounts of their use of Payroll Reporting, 92% rated this feature as important or highly important.


W-2 Preparation

Users report that Paycom's W-2 Preparation is convenient and efficient. They appreciate the ability to access and download W-2 forms online, reducing the wait for mail delivery. Reviewers highlight the ease of reviewing and editing tax information, and the automatic updates to W-4 forms. They find the capability saves time and reduces the workload for the accounting department. Overall, they value the simplicity and accessibility of the W-2 preparation process. Of the 40 Paycom users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.


All Paycom features

Features rating:

1099 preparation
360 degree feedback
401(k) tracking
ACA reporting
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Ad hoc query
Ad hoc reporting
AI copilot
Alerts/Escalation
Alerts/Notifications
Analytics
API
Applicant tracking
Application management
Approval process control
Approval workflow
Archiving & retention
Assessment management
Asynchronous learning
Attendance management
Attendance tracking
Audit management
Audit trail
Automated receipt matching
Automated scheduling
Auto update
Availability management
Background screening
Batch processing
Benchmarking
Benefits administration outsourcing
Benefits dashboard
Benefits management
Billable & non-billable hours
Billing & invoicing
Biometric recognition
Blended learning
Bonus management
Break management
Budgeting/Forecasting
Budget management
Built-in course authoring
Business process automation
Calendar management
Candidate management
Candidate profiles
Career development
Cash flow management
Categorization/Grouping
Certification & licensing
Certification tracking
Check printing
Class scheduling
Clock in/out
COBRA administration
Collaboration tools
Communication management
Compensation management
Compensation plan modeling
Compensation statements
Competency management
Compliance management
Compliance tracking
Configurable workflow
Content library
Content management
Corporate/Business
Corporate card
Corrective and preventive actions (capa)
Course management
Course tracking
Credit card management
Criminal history verification
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data connectors
Data import/export
Data security
Data synchronization
Data verification
Data visualization
Deduction management
Digital signature
Disability insurance administration
Discussions/Forums
Document management
Document storage
Drag & drop
Drug & health screenings
Duplicate detection
Education verification
eLearning companies
Electronic forms
Electronic payments
Electronic signature
Employee benefits administration
Employee database
Employee engagement
Employee handbook
Employee management
Employee onboarding
Employee portal
Employee profiles
Employee scheduling
Employee self service
Employee time tracking
Employment Eligibility Verification
Employment screening
Environmental compliance
Expense claims
Expense tracking
FDA compliance
Feedback management
Financial analysis
FMLA administration
Forecasting
For mobile
Forms management
For nonprofits
Fraud detection
GDPR compliance
Geofencing
Goal management
Goal setting/tracking
Gradebook
Group scheduling
Health insurance administration
Help desk management
HIPAA compliant
Historical reporting
HR management
HSA/FSA administration
Identity verification
Incident management
Individual development plans
Instant Check
Internal hr
Internal talent mobility
Interview management
Invoice management
ISO compliance
Job Application Management
Job board
Job description management
Job posting
Knowledge base management
Labor cost calculator
Labor cost reporting
Labor forecasting
Labor management
Learner portal
Learning & development
Learning management
Learning paths/tracks
Leave tracking
Life insurance administration
Market data analysis
Messaging
Mileage tracking
Mobile access
Mobile alerts
Mobile app
Mobile learning
Mobile receipt upload
Monitoring
Multi-Country
Multi-Currency
Multi-Language
Multi-Location
Multi-State
Offboarding
Onboarding

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Paycom integrations (2)

Integrations rated by users

We looked at 1,231 user reviews to identify which products are mentioned as Paycom integrations and how users feel about them.

Integration rating: 4.0 (9)

Integration rating: 4.0 (2)

QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.

AB

Andy B.

Operations Manager

Toast POS logo
Toast POS

Integration rating: 4.5 (2)

,....................pos

SB

Scott B.

President

Integration rating: 1.0 (1)

Integration rating: 5.0 (1)

The general ledger that is housed on Mulitview has to receive information from Paycom.

MH

Maci H.

Chief Human Resource Officer

Other top integrations

Paycom customer support

What do users say about Paycom customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Paycom customer support.

Widely noted by reviewers, Paycom offers responsive customer service with dedicated reps who are easy to reach and knowledgeable.

A significant portion of users appreciate quick resolution of issues and helpful support during onboarding and transitions.

Common user feedback highlights the professionalism and patience of customer service, making complex processes smoother.

A minority of users report slow response times, frequent rep changes, and inconsistent expertise among customer support staff.

Support options

Knowledge base
Faqs/forum
Email/help desk
Phone support

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about Paycom's customer support, check out the review snippets below.

“The customer support is great and your client manager actively works to ensure you're aware of new features, how to use the system effectively, and submit support tickets when needed.”

CV

Christie V.

HR Manager

“Their service model needs some work and some of their modules need updating, but I would consider them highly competitive in the HRIS space.”

MR

Michael R.

VP of HR

Paycom FAQs

Q. What is Paycom used for?

Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees.

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