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Product Fruits Logo

User onboarding platform

Table of Contents

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Product Fruits - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Product Fruits overview

What is Product Fruits?

Product Fruits is a comprehensive product adoption platform designed to enhance user onboarding and retention through interactive guidance tools. The platform offers a suite of features including interactive tours and walkthroughs that help users quickly learn applications through element highlights, video cards, and progress tracking. The system includes onboarding checklists that transform complex processes into step-by-step journeys, along with contextual hints and tooltips that highlight features and provide information when users need it most. Additional engagement tools include NPS surveys for measuring loyalty, in-app announcements via pop-ups and banners, and a feedback widget for collecting user input.

The platform incorporates advanced AI-powered capabilities that streamline the creation of onboarding content. These tools automatically generate welcome tours, feature guides, and announcements with minimal manual effort, allowing teams to focus on customization rather than building from scratch. The AI-driven Copilot feature automatically resolves common support questions, reducing the burden on support teams while maintaining high customer satisfaction. The system also includes a Content Map feature that provides administrators with a comprehensive overview of all product adoption materials, ensuring consistent messaging and identifying potential gaps in the user journey.

Product Fruits emphasizes ease of implementation with a no-code approach that enables quick deployment without technical expertise. The platform integrates natively with existing systems to facilitate seamless data flows while maintaining strict security and privacy standards for both company and end-user data. Self-serve support tools include a Life Ring Button that provides users with 24/7 access to an in-app help center, knowledge base, and AI-powered search functionality. The platform also enables custom event triggering, allowing organizations to deliver contextual guidance based on specific user activities.

Organizations implementing Product Fruits typically experience measurable improvements in key performance indicators related to user engagement and retention. The platform is particularly effective at addressing common onboarding challenges such as users struggling to understand product functionality, high churn rates, extended learning curves, and limited feature adoption. The system is designed to scale with organizations of various sizes, with transparent pricing structures that accommodate both midmarket companies and growth-oriented startups. The comprehensive nature of the platform eliminates the need for multiple point solutions, providing a unified approach to user onboarding, engagement, and support.

Starting price

111usage based /
per month

Alternatives

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Pros & Cons

Verified reviewer profile picture

User Interface

Product Tours

Customer Support

Customization

Product Fruits’s user interface

Ease of use rating:

Product Fruits pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(24)
5(65)

What do users say about Product Fruits?

The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.

Select to learn more


Who uses Product Fruits?

Based on 89 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Marketing and Advertising
Computer Software
Internet
Others

Use cases

Onboarding
Customer Success
Customer Engagement
SaaS Management
Digital Adoption Platform

Product Fruits's key features

Most critical features, based on insights from Product Fruits users:

Self service portal
Training management
Task management

All Product Fruits features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Audience targeting
Behavior tracking
Churn management
Communication management
Compliance management
Configurable workflow
Content creation
Content management
Contextual guidance
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable questions
Customizable templates
Data import/export
Data quality control
Drag & drop
Electronic forms
Employee onboarding
Engagement tracking
Event triggered actions
Feedback management
For no-code development
For websites
Gamification
In-App Training
Interactive content
Knowledge base management
Launch Management
Learning management
Live chat
Multi-Language
NPS of customers
Onboarding
Orientation workflow management
Performance metrics
Progress tracking
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Self-paced learning
Self service portal
Self Service Tools
Single sign on
Survey/Poll management
Surveys & feedback
Task management
Third-Party integrations
Training management
User management
User onboarding
Visual analytics
Widgets
Workflow management

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Product Fruits pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

111

Per month

Features included:

  • Static onboarding (Tours, Tooltips, Checklists)
  • Standard adaptive onboarding
  • Onboarding creator agent
  • Help center (Elvin widget)
  • Announcements
  • Public knowledge base
  • Support copilot
  • User segmentation
  • Basic integrations
  • Onboarding analytics
  • User feedback widget

Pro

187

Per month

Features included:

  • All features in Starter plus:
  • Advanced adaptive onboarding
  • Custom events
  • Tours JS triggers
  • REST API
  • Localization
  • NPS & surveys
  • Advanced integrations
  • Outcomes
  • Access management

Business

374

Per month

Features included:

  • All features in Pro plus:
  • Premium adaptive onboarding
  • Contextual & voice onboarding
  • Roles & Permissions
  • Salesforce integration
  • SAML SSO

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Plan tailored to your needs incl.:
  • SLA
  • Custom T&C
  • Security audit

User opinions about Product Fruits price and value

Value for money rating:

To see what individual users think of Product Fruits's price and value, check out the review snippets below.

“The segmentation piece has been especially helpful — being able to target content based on user type or account size has allowed us to deliver more relevant experiences, which is critical when you’re supporting both enterprise accounts and smaller teams with very different needs.”
TT

Tim T.

Director

“The support has been excellent - FAQs are clear, and live chat is responsive and helpful. While the reporting tools could be more comprehensive and cross-environment copying isn’t seamless, these are minor trade-offs for a platform that makes onboarding and in-app guidance simple and effective.”
RL

Rachel L.

Consultant

Product Fruits integrations (15)

Integrations rated by users

We looked at 89 user reviews to identify which products are mentioned as Product Fruits integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.7 (4)

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (4)

Integration rating: 4.5 (2)

To keep track of where these leads and cases are coming from through our platforms!

LP

Laura P.

Online Advisor

Integration rating: 4.0 (2)

We use Zapier to connect our boards and automate some of our projects.

PD

Patricia D.

Manager Business Administration

Product Fruits customer support

What do users say about Product Fruits customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Product Fruits customer support.

Widely noted by reviewers, Product Fruits’ support team is highly responsive and quick to resolve issues or answer questions.

A significant portion of users appreciate the friendly, knowledgeable staff who provide patient explanations and tailored solutions.

Common user feedback highlights the ease of contacting support and their willingness to go above and beyond, including custom integrations.

Support options

Email/help desk
Faqs/forum
Knowledge base
Chat
Phone support

Training options

Videos
Documentation
Live online
Webinars
In person

To see what individual users say about Product Fruits's customer support, check out the review snippets below.

“The support team responded promptly to all inquiries and provided helpful assistance.”

Verified reviewer profile picture

Margarita C.

Product Manager

“The team is so incredibly responsive, they even created a customized integration just for me within a few weeks.”

ML

Mark L.

Marketing

Product Fruits FAQs

Q. Who are the typical users of Product Fruits?

Product Fruits has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

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Q. What level of support does Product Fruits offer?

Product Fruits offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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