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Rocket Matter
5
120
4
59
3
14
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Legal practice management and billing software
Table of Contents
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Rocket Matter - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
Rocket Matter overview
What is Rocket Matter?
Rocket Matter is a cloud-based legal practice management platform engineered to support law firms of various sizes across diverse practice areas. The solution unifies matter organization, client and contact databases, and financial workflows within a centralized environment. The platform has been operational since two thousand eight and aims to consolidate case management, time and expense tracking, billing processes, and document handling.
The matter management module provides centralized access to case details, documents, and billing data from a unified dashboard. Contact management maintains complete client and contact information that links directly to matter records and invoicing functions. Calendar and task management features incorporate shared calendars, task assignment and tracking, and automated deadline reminders. Secure document management includes version control, document sharing, and integration with cloud storage services. Custom workflows and templates automate repetitive tasks and streamline operational processes.
Time and expense tracking captures billable hours and associated costs in real time. Invoicing capabilities offer customizable templates, batch processing, LEDES format support, and trust accounting with compliant fund handling and automatic transfers. Online payment processing accommodates credit card and ACH transactions through a secure client portal. Reporting and analytics deliver financial, productivity, and trust balance reports alongside configurable dashboards with key performance indicators. The client portal facilitates secure communication and independent access to case updates and invoices.
Integration options encompass accounting synchronization with QuickBooks Online, productivity connectivity with Microsoft Office and Google Workspace, and workflow automation through Zapier. Email integration associates messages with matters by synchronizing with Outlook and Gmail. Mobile applications for iOS and Android extend platform functionality for time tracking, matter management, and billing on the go. The platform upholds data protection through bank-grade encryption, two-factor authentication, regular automated backups, role-based permissions, SOC two Type two, PCI, and GDPR compliance. Unlimited document storage and custom field configuration support firm-specific data requirements.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Billing
Contact Management
Timer
Subscription Management
Rocket Matter’s user interface
Rocket Matter pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.1
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Rocket Matter?
Rocket Matter made it so I have to do less than three steps to generate bills and it has saved a ton of time.
Select to learn more
Who uses Rocket Matter?
Based on 204 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Rocket Matter's key features
Most critical features, based on insights from Rocket Matter users:
All Rocket Matter features
Features rating:
Rocket Matter alternatives
Rocket Matter
Starting from
49
/user
Per month
Toggl Track
Starting from
10
/user
Per month
QuickBooks Time
Starting from
20
/user
Per month
8am MyCase
Starting from
49
/user
Per month
Rocket Matter pricing
Pricing plans
Pricing details:
User opinions about Rocket Matter price and value
Value for money rating:
To see what individual users think of Rocket Matter's price and value, check out the review snippets below.
Jessica J.
Attorney Owner
Keith O.
Owner
Rocket Matter integrations (17)
Integrations rated by users
We looked at 204 user reviews to identify which products are mentioned as Rocket Matter integrations and how users feel about them.
Integration rating: 5.0 (1)
“Bulk Mail and contact histories”
Katie E.
Director of Operations
Integration rating: 4.0 (1)
“Integration with Kenect was super easy. I wouldn't say it wasn't important. Kenect became necessary due to the limitation of Lightspeed.”
Eric T.
Director, Digital Transformation
Rocket Matter customer support
What do users say about Rocket Matter customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Rocket Matter customer support.
Widely noted by reviewers, Rocket Matter's customer support is prompt, friendly, and knowledgeable when resolving issues.
A significant portion of users appreciate being able to quickly reach live experts who offer step-by-step guidance and follow-up.
Common user feedback highlights the team's patience and responsiveness, especially with less tech-savvy staff and onboarding.
Certain users report that while support staff are pleasant, they rarely resolve issues and often refer problems to engineers without quick fixes.
Support options
Training options
To see what individual users say about Rocket Matter's customer support, check out the review snippets below.
“Response time, follow-up, and follow through is above and beyond!”
Lane V.
Business Manager
“Constant problems with slow service.”
Barbara P.
Managing Attorney
Rocket Matter FAQs
Q. Does Rocket Matter support mobile devices?
Rocket Matter supports the following devices:
Android, iPhone, iPad
Q. What level of support does Rocket Matter offer?
Rocket Matter offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
