Textedly Features

Textedly

Mass mobile cell phone text messaging services for SMBs

4.67/5 (323 reviews)

Competitor Feature Comparison

2-Way Messaging
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
Automated Responses
Automated Scheduling
CRM
Call Routing
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat Transcript
Chat/Messaging
Communication Management
Contact Database
Contact Management
Contextual Targeting
Coupons
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Drip Campaigns
Engagement Tracking
Event Triggered Actions
Interaction Tracking
Landing Pages/Web Forms
Location-Based Marketing
MMS
Mass Texting
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Multi-Campaign
Multi-Channel Marketing
Multiple User Accounts
Polls/Voting
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Scheduled Messaging
Shortcodes
Social Media Integration
Social Promotion
Tagging
Template Management
Text-to-Win
Third Party Integrations
Two-Way Audio & Video
Visual Analytics
Visit WebsiteCompare App
2-Way Messaging
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
Automated Responses
Automated Scheduling
CRM
Call Routing
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat Transcript
Chat/Messaging
Communication Management
Contact Database
Contact Management
Contextual Targeting
Coupons
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Drip Campaigns
Engagement Tracking
Event Triggered Actions
Interaction Tracking
Landing Pages/Web Forms
Location-Based Marketing
MMS
Mass Texting
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Multi-Campaign
Multi-Channel Marketing
Multiple User Accounts
Polls/Voting
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Scheduled Messaging
Shortcodes
Social Media Integration
Social Promotion
Tagging
Template Management
Text-to-Win
Third Party Integrations
Two-Way Audio & Video
Visual Analytics
Learn moreCompare App
2-Way Messaging
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Auto-Responders
Automated Responses
Automated Scheduling
CRM
Call Routing
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Chat Transcript
Chat/Messaging
Communication Management
Contact Database
Contact Management
Contextual Targeting
Coupons
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Drip Campaigns
Engagement Tracking
Event Triggered Actions
Interaction Tracking
Landing Pages/Web Forms
Location-Based Marketing
MMS
Mass Texting
Message Personalization
Mobile Access
Mobile Alerts
Mobile Coupons
Mobile Keywords
Multi-Campaign
Multi-Channel Marketing
Multiple User Accounts
Polls/Voting
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
SMS Marketing Managment
SMS Messaging
Scheduled Messaging
Shortcodes
Social Media Integration
Social Promotion
Tagging
Template Management
Text-to-Win
Third Party Integrations
Two-Way Audio & Video
Visual Analytics
Learn moreCompare App

Textedly Feature Reviews

25 reviewers had the following to say about Textedly's features:

Christina J.

a must have for multi-facility organizations

2019-10-25

relaying operational changes and situational awareness in emergencies primary communication vehicle for early closures, relaying pertinent info on road closures to transport and field staff.

Pros

Ease of use, reporting functions, useful for normal operations as well as emergency operational change information stream notification, ability to craft and store common communication templates, easy navigation using the dashboard even for first time users.

Cons

doesn't make coffee but I guess I can live with that

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 501-1000 employees)

Sub-Par Mass Mobile Texting Service

2019-07-23

Pros

The real-time and mobile alerts were great.

Cons

No mobile apps nor video tutorials and not event one integration.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason B.

Easy to setup and their customer support is fantastic!

2018-05-15

Pros

It's easy to export the data and run campaigns.

Cons

I will continue to monitor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana H.

Using this Text Platform for Reaching out to Research Study Participants and it is Excellent!!

2018-11-27

Great! I would not change it for any other option.

Pros

It is VERY intuitive, easy to use, you can import/export your lists and it makes it easy to text specific groups of people or cohorts as we like to call them.

Cons

I haven't found anything I didn't like, so far this platform has been perfect for meeting the needs of our project.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan L.

Excellent service, feature set, and price.

2017-07-27

Enabled us to give out quick and important alerts and updates to our volunteers and even include images.

Pros

Loved the ability to schedule messages and they went out within seconds.

Cons

The only thing we would have liked is the ability to import csv contacts ourselves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark S.

Excellent Service for Texting

2019-02-26

This also allows them to message us back with questions or comments.

Pros

Easily import contacts, allow new contacts to add themselves, unsubscribe and more.

Cons

Wish it had the ability to use it on a mobile device but I'm not going to let that hold down just how great this service has been for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Timothy P.

Best business marketing decision ever!

2017-10-03

Increases customer engagement and sales!

Pros

Textedly makes it super-easy to send a message to one individual, a group of individuals, or my entire customer list!

Cons

I would like access to add / edit / delete contacts by an easier method... but the way it is now is good and still works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cate C.

Easy to use, reasonably priced, available customer service.

2017-08-08

Pros

Ease of use, ability to program a template, quick scheduling of outgoing messages, easy report to see number of subscribers

Cons

The inability to add phone numbers manually, inability to schedule repeating outgoing text messages. My only use for textedly is to send the same message at the same time every week.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Brendon L.

Great for a small business to communicate

2019-02-27

Very good

Pros

The interface is well laid out, it works very well, contact management is very easy to arrange, and group messaging is much better than ordinary SMS.

Cons

I wish there was a way to save pre-set messages for group messaging, but that is a minor complaint.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Melissa H.

We have had a subscription for one month and have really enjoyed the ease of using it.

2017-10-05

I get my messages out to the students!

Pros

I like that you can chat real time with experts.

Cons

They should let customers know exactly what time their texts will be replenished for the month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony S.

Simple. Cheap. Reliable.

2017-06-19

Pros

On top of that, it uses material design and has live customer support.

Cons

I wish they had a mobile app (Android AND IOS) and SMS notifications for incoming messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy U.

Wonderfully easy to use interface and great features at an excellent price!

2018-06-22

Pros

The interface is very well designed with easy access to the different modules.

Cons

Would like the ability to completely remove a user from the list with a single click. Otherwise great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 5001-10000 employees)

Text message marketing tool at its best

2019-11-27

We are using this tool mainly for SMS marketing services.

Pros

I see this is one of the really good feature as my customers can send how much messages to me.

Cons

It would be really nice if textedly had more 3rd party integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Eddie J.

Textedly is better than I could have imagined, very easy to setup and use from phone and computer.

2018-02-08

Ease of access to send a text message.

Pros

I can be on the road and have to post an alert to those on list and can do it from my phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin M.

Stop looking for companies that proclaim they will reach your customers, TEXTDLY will!!

2017-10-03

I can reach all of my customers hassle free without third party interference.

Pros

Best interface my company now has, thanks TEXTEDLY!

Cons

Best Text messaging platform that exists, trust me, my company has tried many!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher G.

Easy-to-use interface and great way to interact with our customers.

2018-06-22

Pros

Individual and mass texting abilities - our customers love that now we can send individual texts that their order has been shipped and alerts them. Also the ease of use in sending a mass text is the real use of this and having both capabilities really makes this product shine.

Cons

Not a major con, but would like the ability to send messages to specific people or keywords using a filter from the new message page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John S.

Convenient way to communicate with Clients

2019-05-28

Communication with clients has become much easier.

Pros

Ease of use, data it keeps, 90% of the time messages go quick.

Cons

Systems go down 1 -2 times per month for a few hours, causes delays in messages. The frequency of this seems to be going down.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Seneca B.

Simple and Easy

2018-09-05

If you don't have enough messages in your bank, it is easy to purchase the additional ones needed to send those all out.

Pros

Each time we send out more texts, we can see previous campaigns and even re-send as we choose. Notifications when people text us come to our email so we don't have to log in constantly and check.

Cons

Opt in is easy for the member, but if they opt out in error, and text you that...you can't use this system to opt them back in or contact them. You have to use something else (email, call, etc) and inform them to sign up again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christopher O.

Exactly what I need for the price and capability.

2018-02-16

Value for the money, ease of navigation, reporting capabilities, and ability to apply to my business needs.

Pros

Ease of use, dashboard, navigation, cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer N.

We have had great success in using Textedly!

2017-12-19

Pros

The ease of filters and creating new messages! The ability to send test messages is very nice and so is scheduled messages!

Cons

I wish there were better reporting features and demographics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Manuel D.

If you work in the US, do not hire virtual assistants outside

2019-05-03

I receive like 5 phone calls and messages from people in india.

Pros

Easy to use, works very good.

Cons

It is incredible that they banned Mexico IP and who know how many more. You cant have external users to help you because of this ban.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I love using Textedly to send quick updates to my customers!

2018-03-07

Pros

It is easy to use, and I love that we can schedule alerts to go out at a later time if needed.

Cons

I wish there were an actual app to use to send out alerts instead of using the mobile browser.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan M.

Easy to use and best texting service that I found out there.

2017-10-09

Communication throughout the company greatly improved.

Pros

Good layout Simple and easy to use Nice features with sorting and sending to groups Easy to track responses Great for sending alerts to employees spread out across country

Cons

Certain boxes are locked once you set up your keyword Adding a picture (header) counts as an extra two messages

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Barnet J.

Used Trial to get a feel and had access to support staff to assist me in understanding how program w

2018-05-29

real time results, ease of use, great online and live support

Pros

Ease of use, information that is available to show your results in real time. I appreciate the value that the platform provides with multiple keywords.

Cons

OK, maybe the response time to the online chat could be faster.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael W.

Textedly Review

2019-09-25

We've been searching for an SMS service for campaigns, and Textedly is the best of the bunch. There are some bugs and updates that need to take place, but it gets the job done.

Pros

I like the clean web dashboard and the ease to send messages, schedule messages, and use photos through its dashboard.

Cons

The inability to export our lists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more