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Thryv
5
321
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Table of Contents
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Thryv - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Thryv overview
Based on 513 verified user reviews
What is Thryv?
Thryv is a marketing automation program with key features that include confirmations and reminders, online booking, marketing automation, mobile access, and more.
Who uses Thryv?
By industry, Thryv reviewers are most commonly professionals in construction (16%). The most frequent use case for Thryv cited by reviewers is social media marketing (45% of reviewers).
What do users say about Thryv pricing?
Reviewers indicate Thryv offers a good range of features for the price, and some appreciate its lower cost compared to larger competitors. However, some reviewers find Thryv expensive, and some users feel similar features are available elsewhere for less.
What are the most popular integrations for Thryv?
The Thryv integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.3 out of 5 for its integration with Thryv) and Gmail (an email management product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Management
Website
Appointment Scheduling
Payments
Marketing Campaigns
Difficult cancellation process
Thryv’s user interface
Thryv pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Thryv?
Thryv is a marketing automation program with key features that include confirmations and reminders, online booking, marketing automation, mobile access, and more.
Select to learn more
Who uses Thryv?
Based on 513 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Thryv's key features
GetApp's analysis of 84 verified user reviews collected between July 2021 and July 2024 identifies Thryv's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Thryv's confirmations and reminders capability. They find it reduces no-show appointments and keeps everyone on the same page. Users report it enhances communication with clients and provides a professional image. They say it helps them remember appointments and manage busy schedules. Some reviewers mention a desire for mobile notifications and more flexibility in email/text notifications. Users also highlight the integration with email and text, allowing direct communication with customers and reducing manual tasks. Of the 22 Thryv users who gave detailed accounts of their use of Confirmations/Reminders, 100% rated this feature as important or highly important.
Reviewers highlight Thryv's online booking feature as a valuable tool for customer service. They say it allows clients to schedule appointments at their convenience, even outside office hours, saving time for both parties. Users report it eliminates back-and-forth scheduling and reduces no-call/no-shows. They find it easy to use and beneficial for managing appointments in one place. Some users mention that clients appreciate the convenience, though a few note it is not frequently used by all clients. Of the 25 Thryv users who gave detailed accounts of their use of Online Booking, 96% rated this feature as important or highly important.
All Thryv features
Features rating:
Thryv alternatives
Thryv
Starting from
244
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Thryv pricing
Pricing plans
Pricing details:
User opinions about Thryv price and value
Value for money rating:
To see what individual users think of Thryv's price and value, check out the review snippets below.
Ilayda S.
Marketing Director
Ricki T.
Owner
Thryv integrations (59)
Integrations rated by users
We looked at 513 user reviews to identify which products are mentioned as Thryv integrations and how users feel about them.
Integration rating: 4.3 (16)
“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”
Sarah D.
CEO
Integration rating: 4.7 (11)
“Bulk Mail and contact histories”
Katie E.
Director of Operations
Integration rating: 4.5 (5)
“It keeps us on track with our appointments and events. Very usueful.”
Patricia D.
Manager Business Administration
Integration rating: 4.3 (4)
“It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.”
Aireanne T.
Owner
Integration rating: 4.3 (4)
“merged to Word. For many clients I setup what I call a 3-D merge. Where it would first merge which documents, then merge contact information into the selected documents. A really great thing.”
Micky R.
Operations Manager
Integration rating: 5.0 (3)
“We use Zapier to connect our boards and automate some of our projects.”
Patricia D.
Manager Business Administration
Thryv customer support
What do users say about Thryv customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Thryv customer support.
Widely noted by reviewers, Thryv's customer support is responsive, professional, and consistently helpful in resolving issues.
A significant portion of users appreciate the 24/7 availability and multiple channels for reaching support when needed.
Common user feedback highlights the knowledgeable support team and their willingness to guide users through features and training.
A minority of users report inconsistent follow-up, slow resolution times, and difficulty getting knowledgeable help for complex issues.
Support options
Training options
To see what individual users say about Thryv's customer support, check out the review snippets below.
“We like their ease of access to customer service and we find that anytime we have an issue, our Thryv Rep is quick to address it and Thryv is quick to fix it or ease our mind. ”
Mark C.
Owner
“I’ve used it to manage customer bookings for private styling appointments, gather reviews and follow up with shoppers all from the dashboard.”
Ilayda S.
Marketing Director
“Customer support is clunky, mostly not helpful.”
Jennifer W.
Executive Director
“The software did not meet our needs for customer experience. ”
Justin R.
General Manager
Thryv FAQs
Q. What is Thryv used for?
Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey—creating a scalable, all-in-one CRM and marketing platform that saves time and increases efficiency.
Q. Does Thryv support mobile devices?
Thryv supports the following devices:
iPhone, Android, iPad
Q. What level of support does Thryv offer?
Thryv offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum
