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Ytel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Awarded Outbound Contact Center Software (24/7 U.S. Support)
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Ytel - 2026 Pricing, Features, Reviews & Alternatives
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Ytel overview
What is Ytel?
Ytel Contact Center is ideal for businesses with 5 or more agents. Ytel Contact Center was built to optimize the efficiency of your outbound calling and incorporate advanced ways to reach your prospects to convert them into customers. Ytel is a registered telephone carrier and we bring decades of experience in the telecom industry, and proprietary technology, over to software. Servicing tens of thousands of businesses and users, network quality, reliability, and customer service is what sets us apart.
Our specialty is custom featured developed over the years geared for the lead gen industry. Our Tech is great, our price is better, and we have the right team to work with you on getting setup and being successful from day 1.
Key benefits of using Ytel
• Ytel Cloud Contact Center provides real time agent performance and call statistic reports.
• The solution analyzes a contact center’s performance and guides managers on the best ways to improve KPIs.
• Automatic call distribution (ACD), dynamic queueing and skill based call routing are some of X5 Cloud Contact Center's key features.
• Ytel Contact Center's advanced speech-to-text technology enables the efficient transcription and upload of audio and video files.
• A built-in and fully integrated Velocity Payment System enables agents to process payments, search transactions, create and manage customer profiles, and more.
• The solution requires only basic equipment for agents (internet connection, headset and computer).
• Automatically leave a voicemail, email, or text message when people don't answer. Plus CRM integrations and rapid deployment help get you up and running in weeks, not months or years.
Starting price
per month
Alternatives
with better value for money
Ytel’s user interface
Ytel reviews
Overall rating
3.9
/5
26
Positive reviews
65
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6.61/10
5
4
3
2
1
13
4
4
4
1
Verified reviewer
Anonymity request
Brian P.
CEO
Holly D.
Director of Marketing/New and improved Danny?!
Verified reviewer
Anonymity request
Sara Z.
Executive Assitant
Andrew B.
Business Analyst
Who uses Ytel?
Based on 26 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsYtel's key features
Most critical features, based on insights from Ytel users:
All Ytel features
Features rating:
Ytel alternatives
Ytel
Starting from
100
Per month
Ringover
Starting from
29
Per month
Twilio
Starting from
0.01
CloudTalk
Starting from
19
Per month
Ytel pricing
Value for money rating:
Starting from
100
Per month
Per Feature
User opinions about Ytel price and value
Value for money rating:
To see what individual users think of Ytel's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Brian P.
CEO
Ytel integrations (15)
Ytel support options
Typical customers
Platforms supported
Support options
Training options
Ytel FAQs
Ytel has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Ytel?
Ytel has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Ytel support?
Ytel supports the following languages:
English
Q. Does Ytel support mobile devices?
Ytel supports the following devices:
Android, iPad, iPhone
Q. Does Ytel offer an API?
Yes, Ytel has an API available for use.
Q. What other apps does Ytel integrate with?
Ytel integrates with the following applications:
HubSpot Marketing Hub, Salesforce Marketing Cloud, Zapier, SugarCRM, Zendesk Sell, Velocify, Keap, Zendesk Suite
Q. What level of support does Ytel offer?
Ytel offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat
