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Top Rated Business Phone Systems Software with Alerts/Notifications in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Alerts and notifications keep users informed about calls, messages, and voicemails, ensuring timely responses. They provide updates via email, SMS, or app, enhancing communication and helping businesses stay connected with clients. Our reviewers in business phone systems software rated this feature as important.

5 Best Business Phone Systems Software with Alerts/Notifications

Product
User rating
Starting price
Weave logo
4.3
(666)
Empty state illustration for "No pricing info"

No pricing info

visit website
VoIP.ms logo
4.8
(697)
0.85
other/per month
Ooma Office logo
4.4
(248)
19.95
per user/per month
RingEX logo
4.2
(1.2K)
30
per user/per month
Nextiva logo
4.6
(914)
25
per user/per month

See other top Business Phone Systems products with alerts/notifications

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Business Phone Systems software category. They also needed to have sufficient reviews about alerts/notifications, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for alerts/notifications, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Weave logo

Weave

Reviews Sentiment
 
 
 
1-2(54)
3-4(199)
5(413)
Key Features
Mobile Access4.4
Voice Mail4.6

User insights about the alerts/notifications feature

Reviewers appreciate Weave's alerts/notifications for ensuring timely communication with patients. They find the notifications helpful for appointment reminders, follow-ups, and patient messages. Users report that notifications work well on both desktop and mobile apps, but some mention issues with notifications not always working and the pop-up boxes being disruptive. They value the SMS capability and voicemail transcription.

See related user reviews

“For our team, they ensure that we never miss an important task, such as appointment reminders, follow-ups, or patient messages. Automated notifications help streamline our workflow, reduce no-shows, and maintain timely communication with patients.”
GM

Gabrielle M.

Scheduling - Marketing Coordinator

“SMS capability and transcription of voicemails give it a wow factor”
PK

Paul K.

Director of Telecommunications

Starting price
Empty state illustration for "No pricing info"

No pricing info

visit website
Pros and Cons based on 666 verified reviews

Effective practice management

Efficient patient communication

Enhanced client communication

Automated appointment reminders

Unified communication platform

Frequent software glitches

Slow technical support

Inadequate customer support

Account management challenges

High fees and price increases

See pros and cons details
VoIP.ms logo
Reviews Sentiment
 
 
 
1-2(5)
3-4(121)
5(571)
Key Features
Mobile Access
Voice Mail4.8

User insights about the alerts/notifications feature

Reviewers appreciate VoIP.ms's alerts/notifications for their timeliness and reliability. They find customizable options helpful for tailoring alerts to specific needs, including security alerts, balance notifications, and voicemail alerts. Users report that notifications are sent via email, SMS, and the dashboard, ensuring they stay informed about account activity, technical issues, and missed calls. However, some users mention occasional missed alerts through the soft phone.

See related user reviews

“We receive alerts directly from VoIP.ms when there are important issues concerning our or our client's accounts. This is very important to us, as maintaining communications is vital. We also have relevant staff members notified when a user has called 911. This will allow us to most effectively assist first responders and our users during an emergency. ”
TH

Trevor H.

CEO

“VOIP.ms provides timely notifications, alerts and blocks unauthorized activity in order to keep your account safe and not let users abuse anything you've selected as not allowed.”
SJ

Sameer J.

Senior Regulatory Project Manager

Starting price
0.85other /
per month
Pros and Cons based on 697 verified reviews

Affordable and flexible VoIP solution

Responsive and helpful support

Flexible and feature-rich VoIP

Frequent service interruptions

Inconsistent SMS functionality

See pros and cons details
Ooma Office logo
Reviews Sentiment
 
 
 
1-2(16)
3-4(70)
5(162)
Key Features
Mobile Access4.5
Voice Mail5.0

User insights about the alerts/notifications feature

Reviewers indicate that Ooma Office's alerts/notifications are valuable for staying informed about calls, voicemails, and faxes. They find immediate notifications crucial for quick responses to clients. Users appreciate email notifications for voicemails and missed calls, but some experience issues with the app not reflecting the most recent messages, requiring reinstallation. They also mention the need for phone alerts beyond email notifications.

See related user reviews

“Important to receive immediate notifications so as to respond to clients and the court, However, sometimes the app is not reflecting the most recent # of voicemails or faxes. Had to uninstall and reinstall to clear this. Please ask support to check.”
CF

C F.

Lawyer

“They need a phone alert other than an email for when I have a voicemail on the device itself”
ND

Nathan D.

Property manager

Starting price
19.95per user /
per month
Pros and Cons based on 248 verified reviews

Affordable business phone solution

Responsive and helpful support

Inconsistent call management

See pros and cons details
RingEX logo
Reviews Sentiment
 
 
 
1-2(76)
3-4(494)
5(630)
Key Features
Mobile Access4.4
Voice Mail4.5

User insights about the alerts/notifications feature

Users find RingEX's alerts/notifications effective for staying informed about calls, voicemails, and messages. They appreciate the integration with the app and email for seamless notifications. Reviewers highlight the importance of these notifications for maintaining customer communication. However, some users experience issues with excessive notifications, difficulty finding voicemails, and overall system reliability.

See related user reviews

“The alerts and notifications come in via the app or our emails, which allows for our team to never miss contact. ”
AS

Alex S.

Business Development Manager and Senior Marketing Strategist

“App integration made it easy to see calls, voice messages, and text message notifications from the VoIP system. ”
RT

Ryan T.

Head Of Integrated Search And Data Performance

Starting price
30per user /
per month
Pros and Cons based on 1,200 verified reviews

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details
Nextiva logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(139)
5(728)
Key Features
Mobile Access4.6
Voice Mail4.8

User insights about the alerts/notifications feature

Users report that Nextiva's alerts/notifications are useful for staying updated on calls, voicemails, and messages. They appreciate multiple notification methods, including email and mobile app alerts. Reviewers highlight the importance of these notifications for timely follow-ups and maintaining customer communication. However, some users experience glitches and issues with notifications not updating or being inconsistent across devices.

See related user reviews

“We are in multiple screens so alerts and notification keep us on top of being able to get to our customers timely”
KB

Karen B.

Training Manager

“The ability to receive alerts about voicemails that were left, or the voicemails themselves via email is very helpful. The phone's indicators (and Nextiva does support a variety of IP phones) are easy to use and understand.”
MA

Mauricio A.

IT Technical Manager

Starting price
25per user /
per month
Pros and Cons based on 914 verified reviews

Enhanced team connectivity

Comprehensive communication tools

Scalable for small businesses

Smooth transition process

Challenging contract terms

Limited messaging capabilities

Slow issue resolution

See pros and cons details

Other Top Rated Business Phone Systems Software with Alerts/Notifications in 2026

3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

visit website
3CX is a Business Phone System offering telephony, video & live chat, in one easy-to-use integrated solution. Suitable for any business size or industry, 3CX is open-standards supporting a variety of IP phones & SIP trunk providers. Ideal for remote working, with free mobile apps for iOS & Android.

Read more about 3CX

Users also considered
CloudTalk logo

CloudTalk

Cloud-based call center software for sales and support teams

visit website
CloudTalk is a VoIP phone system built for modern businesses. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for mid-sized businesses. Try a FREE 14-day trial.

Read more about CloudTalk

Users also considered
Phone.com logo

Phone.com

Communicate Better

visit website
Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Phone.com delivers award-winning U.S. based customer support to more than 30,000 customers across America.

Read more about Phone.com

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound communications by providing phone solutions. Key features of managed VoIP include team collaboration, call queue management, conference calling, voicemail, number porting & reporting.

Read more about Intulse

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

Category Leaders

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Zoho Voice logo

Zoho Voice

Cloud-based business phone for SMB sales and support teams

visit website
Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

Users also considered
Dialpad logo

Dialpad

Cloud communications system for enterprise businesses

visit website
Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Weave logo

Weave

Category Leaders

Customer communication and appointment scheduling solution

visit website
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
LiveAgent logo

TitanHQ and Redstor powered by CyberSentriq

CyberSentriq unites TitanHQ and Redstor to deliver AI‑driven cybersecurity and data protection for 3,000+ MSPs and 150k SMBs worldwide

Read more about LiveAgent

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
RingEX logo

RingEX - AI meets trusted communications

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a cloud PBX business phone system, call center and CRM in one! Trusted by 12 million businesses it's available in cloud and on-premises. Inbound, outbound, SMS, multilevel IVR, call routing and more.

Read more about Bitrix24

Users also considered
800.com logo

Telephony tool for searching & activating toll-free numbers

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

Users also considered
Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Telnyx Suite logo

All-in-one communications platform & API

Telnyx is an all-in-one communications platform which delivers voice, messaging & IP services for applications & communications companies. Telnyx enables users to integrate, manage & analyze all of their voice & messaging needs with features like elastic SIP trunking, programmable SMS, & more

Read more about Telnyx Suite

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

Read more about Zoom Phone

Users also considered
Grasshopper logo

Turn the World Into Your Office

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Read more about Grasshopper

Users also considered
Ooma Office logo

All-in-one VoIP solution for businesses of all sizes.

Ooma Office is an award-winning and affordable business VoIP solution for any size business. Pricing starts at $19.95/user/month and there are no contracts. We offer two service plans, designed to suit a variety of business needs.

Read more about Ooma Office

Users also considered
Tossable Digits logo

Virtual Phone Numbers and Real Numbers all on ONE device!

Tossable Digits offers virtual phone numbers with SMS anywhere in the US, Canada, and more than 60 other countries that ring on your existing phone. Add one or more virtual numbers to your phone with our app. Use them for sales, ad tracking, work, real estate, etc. No contracts! Cancel anytime.

Read more about Tossable Digits

Users also considered

Key features for Business Phone Systems software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Users value mobile access for enabling on-the-go communication, keeping work separate from personal calls, and maintaining connectivity outside the office. 91% of reviewers rated this feature as important or highly important.
  • Voice Mail: Reviewers highlight the convenience of voicemail-to-email, transcription, and customizable greetings for efficient message management and timely responses. 90% of reviewers rated this feature as important or highly important.
  • Call Routing: Users appreciate call routing for directing calls to the correct person or department, ensuring efficient handling of customer inquiries and emergencies. 90% of reviewers rated this feature as important or highly important.
  • Call Center Management: Reviewers emphasize the importance of monitoring call center activities, managing team performance, and utilizing real-time analytics for improved customer service. 86% of reviewers rated this feature as important or highly important.
  • Call Transfer: Reviewers find call transfer essential for directing calls to appropriate team members, enhancing customer service, and maintaining workflow efficiency. 86% of reviewers rated this feature as important or highly important.