Call Recording Software with IVR / Voice Recognition

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22 apps

Aircall   

155
Phone system for support and sales teams
Aircall is the most intuitive call recording and cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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Phone system for support and sales teams
Aircall is the most intuitive call recording and cloud phone system. Experience easy setup, no hardware and dozens of CRM integrations. Read more about Aircall
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GoToConnect   

562
The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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The first-ever truly unified voice and video solution.
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
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CallTrackingMetrics   

26
The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
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The Only All-in-One Call Tracking & Contact Center Solution
CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform. Read more about CallTrackingMetrics
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Twilio   

221
Brings voice and messaging to your web and mobile applications
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communica… Read more about Twiliotion problems quickly and reliably.
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Brings voice and messaging to your web and mobile applications
Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. Twilio allows programmers to easily integrate various communication methods and to use existing web development skills, existing code, existing servers, existing databases and existing karma to solve these communica… Read more about Twiliotion problems quickly and reliably.
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NICE inContact   

328
Cloud Contact Center Software
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels. Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording and more. Read more about NICE inContact
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Cloud Contact Center Software
NICE inContact CXone Recording provides secure, full-featured call and screen recording for audio and digital channels. Adhere to compliance regulations with capabilities to meet GDPR, PCI and HIPPA standards, including encryption, automated and on-demand masking, consent-based recording and more. Read more about NICE inContact
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CallSource   

190
Performance management solution for sales & marketing calls
CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource
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Performance management solution for sales & marketing calls
CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities. Read more about CallSource
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CloudTalk   

133
Cloud-based call center software for sales and support teams
CloudTalk allows you to record all your calls. listen to the recordings directly from your internet browser anywhere and anytime. Improve customer experience by monitoring your team’s calls. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk allows you to record all your calls. listen to the recordings directly from your internet browser anywhere and anytime. Improve customer experience by monitoring your team’s calls. Read more about CloudTalk
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800response   

36
Lead management, call tracking & customer analytics solution
800response is a lead generation, call tracking, and customer analytics platform that helps businesses streamline processes related to generating and tracking leads, customer data capture, marketing campaign management, interaction analysis, & more. Read more about 800response
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Lead management, call tracking & customer analytics solution
800response is a lead generation, call tracking, and customer analytics platform that helps businesses streamline processes related to generating and tracking leads, customer data capture, marketing campaign management, interaction analysis, & more. Read more about 800response
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RingCentral Office   

771
RingCentral Office - All-inclusive business phone system
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral Office
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RingCentral Office - All-inclusive business phone system
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Meetings. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral Office
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RingCentral Contact Center  

144
The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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The Collaborative Contact Center solution from the industry
RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center
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ZIWO  

16
API Based cloud contact center software with free plugins
ZIWO is a cloud-based call center platform designed for sales, marketing, customer support, and developer teams to help them communicate with clients through real or virtual agents. Features include CRM integration, auto-dialing, virtual phone numbers, call queuing, call logging, and more. Read more about ZIWO
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API Based cloud contact center software with free plugins
ZIWO is a cloud-based call center platform designed for sales, marketing, customer support, and developer teams to help them communicate with clients through real or virtual agents. Features include CRM integration, auto-dialing, virtual phone numbers, call queuing, call logging, and more. Read more about ZIWO
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Jet Interactive  

5
Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
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Call tracking system
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call. Read more about Jet Interactive
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LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
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Fonvirtual Virtual PBX  

0
Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Private branch exchange (PBX) solution
Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements. Read more about Fonvirtual Virtual PBX
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Five9  

373
Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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Cloud contact and call center software
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
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UJET  

100
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Toky  

72
Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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Virtual phone system for business sales and customer support
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more. Read more about Toky
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3CLogic  

48
Cloud Call Center Solutions
With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference. Read more about 3CLogic
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Cloud Call Center Solutions
With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference. Read more about 3CLogic
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Ring4  

14
Second phone number app for texting and calling
Ring4 provides companies and individuals with a lightweight cloud telephony solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 supports Call Recording natively. Read more about Ring4
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Second phone number app for texting and calling
Ring4 provides companies and individuals with a lightweight cloud telephony solution to manage phone lines as simply as they manage emails. The Ring4 smart numbers work on any iOS or Android device and can be managed via the Admin Console. Ring4 supports Call Recording natively. Read more about Ring4
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AVOXI Genius  

0
Contact Center Solutions for Improving Team Performance
The AVOXI call recording feature is easy to use and can be set up in just minutes. With numbers starting at $6.99, free storage for 30 days and extended storage at just $0.02 per minute, AVOXI's call recording is one of the most affordable on the market. Read more about AVOXI Genius
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Contact Center Solutions for Improving Team Performance
The AVOXI call recording feature is easy to use and can be set up in just minutes. With numbers starting at $6.99, free storage for 30 days and extended storage at just $0.02 per minute, AVOXI's call recording is one of the most affordable on the market. Read more about AVOXI Genius
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FCS Voice  

0
Voice and digital messaging solution for hotel businesses
FCS Voice is a voice and digital messaging solution for hotels and resorts of all sizes, promising compatibility with major PABX and property management systems. Read more about FCS Voice
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Voice and digital messaging solution for hotel businesses
FCS Voice is a voice and digital messaging solution for hotels and resorts of all sizes, promising compatibility with major PABX and property management systems. Read more about FCS Voice
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Infinity  

0
Call intelligence platform for businesses of all sizes
Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns. Read more about Infinity
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Call intelligence platform for businesses of all sizes
Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns. Read more about Infinity
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