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Top Rated Call Recording Software with Twilio communications platform

Last updated: June 2026

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16 software options

CTM logo

Conversation analytics for marketing attribution

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CTM provides conversation analytics software that helps businesses track which marketing campaigns drive conversions across calls, chats, forms, and texts. The platform features AI-driven insights that analyze customer conversations to uncover preferences and behaviors, while offering workflow automation tools to streamline sales pipelines through intelligent call routing and lead management capabilities.

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Liine logo

AI-powered call tracking, marketing analytics and ad optimiz

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AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is an extensive call recording solution that allows businesses to manage inbound and outbound calls and customer interactions via phone, live chat, and social media. It helps agents create amazing contact center experiences.

Start with a 1 month free trial, no credit card required.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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HoduCC logo

HoduCC Contact center software for sales and support teams

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HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

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CRM Messaging logo

Bringing businesses closer to customers

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CRM Messaging Call Recording & AI Calls help businesses capture, analyze, and automate voice interactions. Record calls for compliance, training, and insights while leveraging AI-powered automation to enhance customer engagement, improve support quality, and ensure secure, compliant call management.

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AuguTech logo

Hosted predictive dialer & switch board solution.

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Our aim is focused on maintaining mutually beneficial relationships with clients. By utilizing our in-depth expertise, we provide what is necessary to optimize call center operations. We develop customized dialing solutions to reach specified operational goals.

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Gryphon ONE logo

Intelligent Contact Compliance

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The Gryphon ONE platform empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regulatory compliance and business-specific objectives throughout every interaction.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara securely records and analyzes every call with AI-driven QA. Supervisors can access transcriptions, emotion detection, and performance analytics through OmniScan’s conversational insights dashboard.

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Cresta logo

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

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Saleoid logo

Best CRM Software for leads, sales, marketing & billing

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Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

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MiaRec logo

Turn Customer Conversations into Actionable Intelligence.

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MiaRec is an AI-native conversation intelligence platform for contact centers that helps improve CX, reduce churn, and uncover revenue opportunities.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner leads in AI-powered conversation intelligence, analyzing omnichannel interactions to deliver insights that improve customer experience, efficiency, and enhance growth by turning data into actionable intelligence at scale across industries.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk offers an AI-powered service platform that unifies conversations from multiple channels. It features AI agents for resolving inquiries, ticketing for support requests, and analytics for tracking service quality. Its Resolution Learning Loop technology enhances automation by integrating AI, human agents, and knowledge resources on one platform.

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Bitrix24 logo

All in one business management workspace

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#1 FREE online CRM with call recording. Over 12 million businesses use Bitrix24 as their cloud PBX and CRM.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Call Recording captures and stores every customer conversation automatically within the platform. Managers can review calls for quality assurance, compliance, and training while maintaining a complete interaction history linked to each customer record.

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