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Cloud Communication Platform Software for Public Administrations (2026)

Last updated: March 2026

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92 software options

3CX logo
Category Leaders

Web & mobile-based (Android, iOS) communications system.

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3CX is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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Elixir Cloud logo

The future of CCM is simplified, secured, and scalable

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Elixir Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support.

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Ultatel Cloud Business Phone System logo
Category Leaders

ULTATEL | Phone and Teleommunication Solutions For Business

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Ultatel Cloud Business Phone System is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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USAN Contact Suite for Amazon Connect is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep).

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Twilio logo
Category Leaders

Build, Scale, and Operate Customized Communication Solutions

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Twilio is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Google Workspace logo

Collaboration application suite for teams

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Google Workspace is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support.

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Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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Zoom Workplace is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base, 24/7 (Live rep).

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Webex Suite logo
Category Leaders

One app for everything. And everyone.

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Webex Suite is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Users also considered
LiveAgent logo

TitanHQ and Redstor powered by CyberSentriq

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LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Users also considered
Wrike logo

AI powered workflow management platform

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Wrike is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

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Ringover is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat, FAQs/Forum.

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GoTo Connect logo
Category Leaders

The first-ever truly unified voice and video solution.

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GoTo Connect is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about GoTo Connect

Users also considered
Bitrix24 logo
Category Leaders

All in one business management workspace

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Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Textedly logo

Communication platform for SMS and MMS marketing

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Textedly is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
Telnyx Suite logo

All-in-one communications platform & API

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Telnyx Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

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Users also considered
Aircall logo

AI powered customer communications platform

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Aircall is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Aircall

Users also considered
Zoom Phone logo

Cloud-based business phone system

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Zoom Phone is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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Users also considered
Ooma Office logo

All-in-one VoIP solution for businesses of all sizes.

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Ooma Office is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about Ooma Office

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

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MiVoice Business Solution is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about MiVoice Business Solution

Users also considered
LoopUp logo

Premium remote meeting solution

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LoopUp is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Users also considered
ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Users also considered
Bandwidth logo

Coding APIs for adding telephony, SMS & 911 calling to apps

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Bandwidth is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Bandwidth

Users also considered
JivoChat logo
Category Leaders

Live chat with agent apps for iOS & Android

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JivoChat is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about JivoChat

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