App comparison

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Telephony Software with Call Scripting

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Aircall logo
4.3
(415)

Phone system for support and sales teams

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Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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CallTrackingMetrics logo
4.6
(126)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based Help Desk solution featuring inbound calls Telephony functions which enables the management of support tickets from multiple channels, including phone, live chat, and social media from one place.

Start with a 30-Day free trial, no credit card needed, no contracts.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

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Benefit from comprehensive call center software functionality from inside Zendesk, Salesforce and Desk.com with the Talkdesk CTI Widget.

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GoTo Connect logo
4.5
(659)

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 business phone system and CRM in one. Inbound and outbound calls, IVR, telemarketing, robocalling, voice mail, call recording, call routing, domestic and international phone number rental. Used by over 12 million businesses worldwide!

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Twilio logo
4.5
(430)

Build, Scale, and Operate Customized Communication Solutions

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Kixie PowerCall logo
4.7
(274)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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3CX logo
4.4
(406)

3CX communications system. Web & mobile apps (Android, iOS)

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3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks.

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VICIdial logo
4.7
(259)

Open source call center software with predictive dialer

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VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat

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Dialpad logo
4.3
(516)

Cloud communications system for enterprise businesses.

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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PhoneBurner logo
4.8
(173)

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

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Five9 logo
4.2
(461)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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DialedIn CCaaS logo
4.8
(155)

DIaledIn was built to be the solution.

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Increase productivity and reach more potential customers with the ChaseData Corp dialer software for call centers, sales and telemarketing solutions.

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Convoso logo
4.5
(253)

Dial Smarter, Not Harder

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Convoso is the #1 dialer software for outbound lead gen contact centers. Our omnichannel solution solves the biggest frustrations call centers have with their dialer. Customers report dramatic increases in contact rates of up to 300%, delivering more conversions and significantly improved ROI.

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CloudTalk logo
4.4
(263)

Cloud-based call center software for sales and support teams

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CloudTalk is a top-tier telephony system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and seamless integrations with your existing business software. It’s the perfect phone system for mid-sized companies. Try a FREE 14-day trial.

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XCALLY logo
4.8
(128)

Omnichannel contact center management

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Let your Agents handle inbound and outbound calls through our web platform (WebRTC) or our softphone.
Supervisors can easily manage Agents, Queues, PBX Extensions, Dial plans, IVR projects and more thanks to the XCALLY user-friendly web interface, with several realtime dashboards and panels.

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CallTools logo
4.8
(120)

All-in-one predictive dialer & inbound call center solution

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CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more

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Acefone logo
4.7
(127)

VoIP Phone Service trusted by modern businesses

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Acefone is a VoIP telephony provider trusted by 10,000+ reputed companies. Experience HD customer interactions and uninterrupted collaboration with agile telephony solutions such as virtual numbers, IVR, click-to-call, outbound calling, etc. Special offer: Unlimited calling at just $12.99/user/month

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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CallRail logo
4.5
(166)

Call Tracking & Analytics

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CallRail helps 200,000+ businesses turn more leads into better customers. Our software delivers real-time insights that help our customers market with confidence.

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Bright Pattern logo
4.8
(104)

Cloud Contact Center Software with Embedded AI

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Leading global provider of AI-powered omnichannel cloud contact center software.

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