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Top Rated VoIP Software with Voice Mail in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Voice mail allows tracking and responding to missed calls efficiently. It forwards messages to email, offers transcription, and provides flexible access from various devices, ensuring important communications are never missed. Our reviewers in VoIP software rated this feature as important.

4 Best VoIP Software with Voice Mail

  • VoIP.ms
  • 8x8 Work
  • Nextiva - Highest rated for voice mail
  • RingEX

See other top VoIP products with voice mail

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the voip software category. They also needed to have sufficient reviews about voice mail, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for voice mail based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

VoIP.ms logo
4.8
(697)

User insights about the voice mail feature

Reviewers appreciate VoIP.ms's voice mail capabilities, particularly the ability to receive voicemails via email with attachments and transcriptions. They find it reliable, easy to set up, and user-friendly. Users highlight the convenience of accessing voicemails through the web interface and the flexibility of options like forwarding to email or keeping messages on the server. They also value the high-quality recordings and the dependable service, which helps manage missed calls effectively.
“I love the functionality of sending Voicemails in MP# via email and automatically deleting the voicemail from the mailbox. In fact, since I'm getting my voicemails via email, I no longer go to my voice mailbox (and I've forgotten my password...) and it thus makes one fewer thing to manage...”
Verified reviewer profile picture

Jeff P.

Senior Associate, Operations

“Voice mail is a necessity when using any telephony service, and VoIP.ms provides the feature flawlessly. The recordings can be accessed through the dashboard, as well as by calling in with an access code. They can also be forwarded to an email address.”
Verified reviewer profile picture

Desa P.

Founder

VoIP key features coverage

VoIP.ms offers 4 out of the 5 key features for VoIP software identified by reviewers:

Online Voice Transmission4.6
Call Routing4.7
Mobile Access
Alerts/Notifications4.6
Call Recording4.8

Pros and cons based on 697 verified reviews

82% of users rated VoIP.ms 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 697 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Affordable and flexible VoIP solution

Responsive and helpful support

Flexible and feature-rich VoIP

Cons:

Frequent service interruptions

Inconsistent SMS functionality

See pros and cons details

Pricing

Starting price:$1.10 other/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

8x8 Work logo
4.1
(309)

User insights about the voice mail feature

Reviewers highlight the ease of use and customization of 8x8 Work's voice mail system. They appreciate receiving voicemails via email with attachments, which simplifies management and follow-up. Users find the system reliable and easy to access from various devices, including the app. They value the ability to manage voicemails efficiently, although some mention that voice mail is less critical due to always having someone available to answer calls. Overall, they find the voice mail capabilities helpful and user-friendly.
“8x8 voicemail is awesome because you can listen to the voicemail, delete it, mark it as unread, etc. You can also choose to have voicemails emailed to you as an audio file, which is helpful for management purposes. ”
KC

Katie C.

Admin

“I like the feature to send email with the voice mail attachment. We are a warehouse company, and our users are not going to manage their voice mail. This option creates less hassle for me as the administrator. ”
MC

Matthew C.

Helpdesk Support II

VoIP key features coverage

8x8 Work offers 5 out of the 5 key features for VoIP software identified by reviewers:

Online Voice Transmission4.4
Call Routing4.2
Mobile Access4.5
Alerts/Notifications4.5
Call Recording3.9

Pros and cons based on 309 verified reviews

42% of users rated 8x8 Work 5 out of 5 stars, while 9% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 309 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Versatile office communication

Cross-platform functionality

Cons:

Unreliable phone systems

See pros and cons details

Pricing

Starting price:$24 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Nextiva logo
4.6
(914)

User insights about the voice mail feature

Reviewers indicate that Nextiva's voice mail system is easy to set up and use, with valuable features like voicemail-to-email and transcription. They appreciate receiving voicemails as audio files or text via email, which helps in managing messages efficiently. Users find the system reliable and clear, and they value the ability to access voicemails from various devices. Some mention occasional issues with clearing voicemails on the phone device, but overall, they find the service beneficial for maintaining high customer service standards.
“It is necessary to receive voice mail for calls that come in during our non-operating hours. With the Voice Mail to Email feature, it is easy for the whole team to access them as needed as long as it is setup correctly. There have been a few instances where the voicemail was set to go to one user's phone and the memory runs out. But with email we have not had any issues.”
JP

Jessica P.

Program Support

“We hate to miss a call! The voicemail service at Nextivia makes sure that all v.mails are received we even have the option to have our voice mails sent to our email address and in the app a transcription of the voicemail is even included.”
BO

Barbara O.

Controller

VoIP key features coverage

Nextiva offers 5 out of the 5 key features for VoIP software identified by reviewers:

Online Voice Transmission4.8
Call Routing4.8
Mobile Access4.6
Alerts/Notifications4.7
Call Recording4.6

Pros and cons based on 914 verified reviews

80% of users rated Nextiva 5 out of 5 stars, while 5% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 914 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team connectivity

Comprehensive communication tools

Scalable for small businesses

Smooth transition process

Cons:

Challenging contract terms

Limited messaging capabilities

Slow issue resolution

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

RingEX logo
4.2
(1.2K)

User insights about the voice mail feature

Users report that RingEX's voice mail system is simple to use and includes helpful features like voice-to-text transcription and email notifications. They appreciate the ability to manage voicemails from multiple devices, including desktop phones, mobile phones, and email. Reviewers find the system reliable and efficient for returning missed calls. However, some users mention difficulties accessing voicemails through the app. Overall, they value the convenience and functionality of the voice mail capabilities.
“find the voicemail transcription feature to be a reliable and efficient tool. Having a written version of each message eliminates the risk of misinterpreting audio and provides easy accessibility for quick reference within the application.”
AP

Albert P.

Administrator

“We get voice mail in desktop phone, mobile phone and in email so we don't miss a single voice mail.”
Verified reviewer profile picture

Amin L.

Digital Strategist

VoIP key features coverage

RingEX offers 5 out of the 5 key features for VoIP software identified by reviewers:

Online Voice Transmission4.4
Call Routing4.4
Mobile Access4.4
Alerts/Notifications4.3
Call Recording4.6

Pros and cons based on 1,200 verified reviews

53% of users rated RingEX 5 out of 5 stars, while 6% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,200 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Flexible call forwarding

Convenient faxing options

Efficient office management

Versatile device accessibility

Seamless CRM integration

Cons:

Frequent call drops

Challenging account management

Slow issue resolution

Dependence on internet connection

High costs and hidden fees

See pros and cons details

Pricing

Starting price:$30 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated VoIP Software with Voice Mail in 2026

Zoom Workplace logo

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

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GoTo Meeting logo

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

Ringover allows you to make unlimited VoIP calls to over 110 destinations worldwide - no matter your plan - offering you precise, transparent rates for all other global destinations.

Read more about Ringover

Users also considered
VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

Read more about VoIP.ms

Users also considered
Nextiva logo
Category Leaders

AI-enabled solution to streamline business communication

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

Users also considered
Google Voice logo
Category Leaders

Call and voicemail management

Google Voice is a phone system and call management software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

Read more about Google Voice

Users also considered
Talkdesk logo

Cloud-based contact center & customer experience platform

Talkdesk browser based call center software works seamlessly over VoIP. Enjoy advanced functionality such as ACD, skills-based routing, IVR and more.

Read more about Talkdesk

Users also considered
RingEX logo

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

DialedIn's call routing, predictive dialing and CRM integration, and VoIP call center features increases call center efficiency and service quality.

Read more about DialedIn CCaaS

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

Read more about Bitrix24

Users also considered
Weave logo
Category Leaders

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
800.com logo
Category Leaders

Telephony tool for searching & activating toll-free numbers

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

Read more about 800.com

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

Read more about Twilio

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Convoso logo

AI virtual agent for call center automation

Convoso is a VoIP based PBX phone system, that will dramatically increase contact and lead conversion rates.

Read more about Convoso

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3CX logo

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
Kixie PowerCall logo
Category Leaders

More Connections, Better Conversations. AI-enhanced RevComms

Kixie is a cutting-edge revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation.

Read more about Kixie PowerCall

Users also considered
Dialpad logo

Cloud communications system for enterprise businesses

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

Read more about Dialpad

Users also considered
Wildix logo

The First Sales-Oriented Unified Communications Solution.

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Five9 logo

Cloud contact and call center software

Five9 allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications).

Read more about Five9

Users also considered
Aircall logo

AI powered customer communications platform

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Read more about Aircall

Users also considered
Intermedia Unite logo
Category Leaders

All-in-one communications & collaboration tool

Award-winning VoIP business phone system that helps small businesses lower costs and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support and a 99.99% uptime service level agreement.

Read more about Intermedia Unite

Users also considered
CallTools logo
Category Leaders

All-in-one predictive dialer & inbound call center solution

CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!

Read more about CallTools

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Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers highlight clear voice quality, mobility, and cost savings. Users appreciate the feature's reliability and its ability to maintain high-quality calls across various devices and platforms. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Users value flexible and customizable call routing rules, which enhance efficiency and ensure calls reach the right destination based on time, location, or availability. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers appreciate the ability to make and receive calls on the go, maintaining connectivity and access to key features, which is crucial for remote work and field staff. 90% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers find customizable alerts and notifications crucial for staying informed about important events, missed calls, and voicemails, ensuring timely responses and maintaining communication flow. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Users value call recording for quality assurance, training, and compliance. The ability to access and analyze recordings helps improve customer service and operational efficiency. 79% of reviewers rated this feature as important or highly important.