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Instabug Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.69/10
Pros and cons
The customer support staff is friendly and helpful. Instabug helps us communicate with our clients quickly and resolve issues faster.
The integration process, features especially the user engadgment feature, also service quality is great, and customer support is very helpful.
The bug and errors detecting is magnificent and it's developer friendly, the integration is very easy and the statistics dashboard is easy to read.
It's hard to define the exact level of granularity I'm expecting with bug reports. And you can sometimes get bad bug reports with no descriptions or context to what went wrong.
The most annoying is opening logs details. Surveys seems for me to be useless.
Currently, clicking on user's message in bug report automatically brings up edit window, which is a pain when I need to copy/paste their message into our own internal bug-tracking system.