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CMDB Software with Active Directory Integration (2026)

Last updated: March 2026

CMDB Software Key Features

    Based on 168 user opinions, we identified 6 features that are important for any product in CMDB Software

  • Support Ticket Management

    Allow customers/users to submit support queries and service requests

    Average user rating

    4.7

  • Incident Management

    Manage and track all disruptions and incidents

    Average user rating

    4.7

  • Inventory Management

    Track and manage inventory levels to maintain proper supply

    Average user rating

    4.4

  • Service Level Agreement (SLA) Management

    Set and monitor service level agreements to ensure timely response and resolution

    Average user rating

    4.5

  • Workflow Management

    Create, design and manage workflows for repetitive tasks

    Average user rating

    4.4

  • Configuration Management

    Identify component attributes like servers, hardware, software, and manage relationships across all services

    Average user rating

    4.4
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Features

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Devices supported

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User rating

26 software options

Freshservice logo

Freshservice

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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BOSSDesk logo

BOSSDesk

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Service Desk/Help Desk solution with a CMDB for both Cloud and On-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Virima logo

Virima

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Deepser logo

IT service desk, CRM, and asset management software

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Manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Modular and scalable.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Aptien logo

Employee management and office collaboration suite

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Simple to use CMDB solution ideal for SMBs. It keeps an eye on all hardware, software and its documentation. It allows you to manage the entire lifecycle of IT, contracts, SLAs, or responsibilities of IT staff. Know when what was purchased, when the warranty expires, or when an update took place.

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AssetSonar logo

IT Asset Management Software

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EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

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Inserve logo

100% Dutch Servicedesk software

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Inserve is online helpdesk software for managing the support department of MSP's and Agencies.

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Faddom logo

Real-time dependency mapping made easy.

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Faddom ensures CMDB accuracy with live, agentless mapping of apps and infrastructure. Automatically update CIs without scans or credentials.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Incredibly flexible CMDB that is fully integrated with all other modules. Ability to customize and configure every aspect of CMDB from within application without specialist knowledge.

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vScope logo

Effortless IT Reporting. Everything in one place.

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vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

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Summit logo

The future of IT service management begins with AI.

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SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

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ky2help logo

IT service management software

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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

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i-doit logo

IT documentation and CMDB solution

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i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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Raynet One logo

Find out more on www.raynet-inc.com.

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Complete data is the basis for managing IT assets, optimizing costs and minimizing risks.

TThe integration of different data sources and the preparation of concise dashboards and reports serve as a decision-making base and enable you to effectively manage data with the highest data quality.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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FNT Command Platform logo

Hybrid infrastructure and data center management platform

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The FNT Command Platform enables the efficient management of IT, telecommunications and data center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model.

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Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

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The Alemba Service Manager CMDB (Configuration Management Database) centralizes information on IT infrastructure components and their relationships, supporting efficient ITSM processes, risk management, and decision-making by providing a comprehensive view of the IT environment.

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Cloudaware logo

Cloud management platform for enterprise IT teams

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Cloudaware is a CMDB software for multi-cloud management.
It offers real-time asset discovery, full visibility, and change control to block non-compliant configs. IT teams gain insights, reduce risk, and resolve issues faster—without manual input or blind spots.

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