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Top Rated Issue Tracking Software with Task Progress Tracking in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Task progress tracking allows teams to monitor real-time status, identify issues, and make informed decisions. It enhances communication, transparency, and accountability, helping to prioritize tasks and manage resources effectively. Our reviewers in issue tracking software rated this feature as highly important.

3 Best Issue Tracking Software with Task Progress Tracking

  • Jira - Highest rated for task progress tracking
  • GitHub
  • ClickUp

See other top Issue Tracking products with task progress tracking

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the issue tracking software category. They also needed to have sufficient reviews about task progress tracking, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for task progress tracking based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Jira logo
4.4
(15.3K)
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User insights about the task progress tracking feature

Reviewers appreciate Jira's task progress tracking capabilities, highlighting its intuitive and visual tools like Kanban boards, burn-down charts, and customizable workflows. They find it easy to monitor task status, identify bottlenecks, and ensure timely completion. Users value the real-time updates, visibility, and transparency it provides, which aids in effective project management and communication. Some users mention the need for better integration with other tools and improvements in the notification system, but overall, they find it a valuable aspect of Jira for tracking progress efficiently.
“If the tasks are estimated to be completed in a specific amount of time like days , hours minutes, milestones, etc. then JIRA allows us to track the progress based on the task progress tracking.”
Verified reviewer profile picture

Brinda P.

Senior Software Engineer

“One can easily view where the ticket is along the process, allowing the users to set different rows for different steps along the development cycle, easily tracking the process”
JM

Jayden M.

Software Developer

Issue Tracking key features coverage

Jira offers 3 out of the 5 key features for Issue Tracking software identified by reviewers:

Ticket Management
Support Ticket Management
Collaboration Tools4.4
Task Management4.6
Access Controls/Permissions4.4

Pros and cons based on 15,309 verified reviews

55% of users rated Jira 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 15,309 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Cons:

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details

Pricing

Starting price:$7.91 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GitHub logo
4.8
(6.1K)
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User insights about the task progress tracking feature

Reviewers appreciate GitHub's task progress tracking for its clear overview of project status, including issues and pull requests. They find it easy to monitor task completion, collaborate with team members, and ensure project transparency. Users value the Kanban-style boards, status bars, and integration with other tools like Jira and Trello. Some users mention the need for more visual progress indicators and advanced tracking features, but overall, they find it a useful tool for managing and tracking tasks efficiently.
“For task progress tracking here comes into play integration where you can use the internal kanban board or external PMS tools via integrations for tracking the progress of a task whether it is in initiation, in-progress, or done based on your workflow.”
NK

Nikhil K.

Software Engineer

“It helps me track the progress of my tasks and projects, this allows me to see what tasks are in progress, what needs to be done and what has been completed”
SR

Sugar R.

Software developer

Issue Tracking key features coverage

GitHub offers 3 out of the 5 key features for Issue Tracking software identified by reviewers:

Ticket Management
Support Ticket Management
Collaboration Tools4.6
Task Management4.5
Access Controls/Permissions4.6

Pros and cons based on 6,152 verified reviews

78% of users rated GitHub 5 out of 5 stars, while 0% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,152 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Support for open source projects

Enhanced team collaboration

Strong community support

Robust version control

Effective code collaboration

Cons:

Challenges with code merging

Search and navigation issues

Problems with issue management

File management limitations

Complex command line interface

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
4.6
(4.5K)
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User insights about the task progress tracking feature

Reviewers appreciate ClickUp's task progress tracking for its multiple views, customizable statuses, and real-time updates. They find it easy to monitor task completion, identify bottlenecks, and ensure deadlines are met. Users value the visual indicators, progress bars, and the ability to set task dependencies. Some users mention the platform can be overwhelming with too many options and occasional clutter, but overall, they find it a helpful tool for staying organized and productive.
“ClickUp has all the standard task-tracking functionality you'd expect. ClickUp is very customizable - which admittedly can be daunting at times - but once you've settled on a workflow, it's very good. ClickUp allows you to view your list of tasks in many ways e.g. Board, Timeline, Table, and a lot more. The ability to view your tasks in multiple ways like this makes tracking a lot easier. ”
EM

Evan M.

Software Engineer

“Task Progress Tracking is one of our favorite features in ClickUp! It allows us to see at a glance which tasks are on track and which ones need a little more attention. We can also customize our progress bars to match our team's workflow.”
Verified reviewer profile picture

Mary A.

Digital Marketer

Issue Tracking key features coverage

ClickUp offers 3 out of the 5 key features for Issue Tracking software identified by reviewers:

Ticket Management
Support Ticket Management
Collaboration Tools4.5
Task Management4.6
Access Controls/Permissions4.6

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Issue Tracking Software with Task Progress Tracking in 2026

Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

Read more about Jira

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GitHub logo

Social coding & collaborative development platform

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GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

Read more about GitHub

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ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

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LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

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Wrike logo

AI powered workflow management platform

learn more
Track and resolve issues quickly with Wrike's trusted work management. Use custom request forms to auto-assign detailed issues to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase results.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Zoho Projects logo

Project Management, Collaboration and Bug Tracking

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Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

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TeamSupport logo
Category Leaders

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Freshservice logo
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A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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SysAid logo
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AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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Shortcut logo

Project management platform for software development teams

learn more
Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, objectives and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access

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Salesforce Platform logo

Develop enterprise & customer-facing apps

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Salesforce App Cloud is a platform for developing enterprise & customer-facing apps to store data, connect to any system, automate processes, and create reports. App Cloud is a single, unified ecosystem of tools and services including Force, Heroku Enterprise, and Lightning.

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Quickbase logo

Dynamic work management and project platform

learn more
Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

Read more about Quickbase

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Issuetrak logo
Category Leaders

Issue tracking and workflow automation platform

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Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

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Supportbench logo

The Only AI Customer Support Platform

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Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

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HelpDesk logo
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Ticketing software for effortless customer support

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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern AI customer service platform built for fast teams to deliver support across multiple channels from a single intuitive interface. It offers an omnichannel inbox, knowledge base, automations, analytics, and AI tools like Agents, Copilot, and Insights for faster, smarter resolutions.

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ManageEngine ServiceDesk Plus logo
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Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Backlog logo

Online project management tool for developers

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Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts

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BOSSDesk logo
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BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Vivantio logo

Flexible Software. Focused Service.

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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.

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Userback logo

Understand what users want, and build what they love.

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Userback is a visual feedback and issue tracking solution that makes it easy for software teams to collect and manage feedback, feature requests, and bug reports from their users. Collect visual feedback with annotated screenshots, video recordings, and more so that you can manage feedback faster.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Key features for Issue Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Ticket Management: Reviewers value the ability to streamline ticket handling, assign priorities, track status and history, and automate responses, enhancing productivity and collaboration. 95% of reviewers rated this feature as important or highly important.
  • Support Ticket Management: Reviewers highlight the efficiency of managing, prioritizing, and resolving customer support tickets, along with the customization and integration options for better workflow automation. 94% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users find the collaborative features, such as code reviews, comments, task assignments, and third-party integrations, crucial for effective teamwork and project management. 92% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers emphasize the importance of organizing, assigning, and prioritizing tasks, with features like Kanban boards and automated workflows improving team coordination and productivity. 92% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users appreciate the granular control over user access, ensuring security and allowing only authorized individuals to make changes, which is vital for maintaining project integrity. 90% of reviewers rated this feature as important or highly important.