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IT Management Software with Knowledge Management (2026) - Page 2

Last updated: April 2026

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85 software options

Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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monday service logo

Customer support and service solution

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monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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Autotask PSA logo

IT Business Management Software Platform

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Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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PACE Suite logo

Application packaging software

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PACE Suite is a smart application packaging tool with rich functionality for optimizing the entire app packaging process from creating and editing MSI, MSIX, Appx, App-V, and ThinApp packages to deploying them, minimizing software delivery time.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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Lansweeper logo

Know Your IT

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Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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UserLock logo

Multi-Factor Authentication and Access Management

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UserLock supports more secure IT management with continuous monitoring of Active Directory identity access events, alerts on suspicious activity, and the ability to remotely interact with or block any session.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Deepser logo

IT service desk, CRM, and asset management software

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Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

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ReqView logo

Software and Systems Requirements Management Tool

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ReqView is the next generation requirements management solution for SMBs and enterprises from regulated industries with specific needs for risk driven approach, end-to-end traceability and full audit trail to comply with systems and software engineering standards.

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Runecast logo

AI-powered platform for Security and Compliance

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Runecast is a provider of a patented solution for IT Security and Operations teams. Forward-focused enterprises rely on Runecast for proactive risk mitigation, security compliance, operational efficiency & mission-critical stability. To add proactiveness to your IT strategy, visit www.runecast.com

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

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Abraxio logo

Software for managing IT department operations

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Abraxio is a cloud-based platform designed to help Information Systems (IS) departments manage finance, projects, teams, and suppliers to optimize their workflows and enhance collaboration. Its budget module allows users to control budgets in real-time, making it easy to monitor and optimize costs.

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ServiceNow Problem Management logo

IT problem management

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ServiceNow Problem Management empowers organizations to effectively find and fix persistent IT issues, minimizing the impact of service disruptions before they escalate.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset.

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Summit logo

The future of IT service management begins with AI.

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SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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i-Vertix logo

IT infrastructure management software

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i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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Intelligent Service Management logo

Service desk & IT service management

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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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Genuity IT Admin Suite logo

IT management platform for businesses of all sizes

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Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.

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Zenoss logo

AIOps platform for the healthcare and finance sector

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Zenoss is a network monitoring software designed to help businesses in the IT, healthcare, finance, and other sectors analyze virtual, physical, and cloud-based resources to monitor infrastructures and optimize application performances. Key features of the platform include dependency discovery, multitenancy, root cause isolation, cloud data retention, streaming data collection, and capacity planning.

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