Lawmatics Reviews - Pros & Cons, Ratings & more

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Lawmatics is the leading growth platform for law firms featuring legal client intake, CRM, marketing automation, and performance analytics. With Lawmatics, law firms win more business, impress clients, and are more efficient.

Lawmatics

Web-based

Windows

Attorney

Overall, I have been extremely pleased with Lawmatics. I recommend the platform to any law firm that is interested in achieving efficiency.

VP Product

What I like most about Lawmatics is the combination of the powerful features that are available to me but with an ease of use that makes setting up potentially complex workflows a breeze.

Social Media Marketing Manager

Experience is positive and customer service is always helpful and responsive.

Attorney 

I am still a bit disappointed with emails and with the limited customization for the booking feature.

Owner/Founder

I have used the system with both MyCase and then with Filevine, and the "switch" was super easy, and it "just worked.

Client Liaison

Love the ability to log and capture all client contact, calls, and email integration. Invoicing and trust account management is also streamlined well.

I have not encountered any aspect of Lawmatics that I am unhappy about.

I like that it "just works" once set up with an onboarding specialist. I had the benefit of using some other CRM tools that were "similar," albeit more expensive and with a less-clean user interface.

Attoney

It is difficult to learn. The way things are names, to me, is the biggest problem.

Partner

It may work for a very small firm that doesn't know what Infusionsoft is (or Hubspot, or Zoho, or Salesforce,...) but the more we use it, the more we regret it.

Powerful but easy to use marketing automation.

The CRM UI is over all well thought out and clean. The Custom Forms builder is over all well designed and versatile.

Chief Technology Officer

Lawmatics has increased our ability to bring in new clients by over 150%, while reducing ongoing costs of paying staff to do the same function. Would not recommend anything else.

Administrative Assistant 

I learned by trial and curiousity. It's easy to navigate with little experience and proficiency was quick for this older user after minimal training and my own investigation.

Filevine

Actionstep

Very positive. I have had multiple meetings with customer service when setting up and going live; they have always been very friendly and insightful when I provide ideas and questions. I have used the system with both MyCase and then with Filevine, and the "switch" was super easy, and it "just worked."

Premium, Custimizable CRM that plays well with others!

It has been great overall; still learning the system. 

Saves Time and Effort

Lawmatics is a relatively niche CRM that is relatively good. 

Lawmatics CRM

Cookman Law: Jessica Ponterio Review

Overall, our experience with lawmatics has been great. We are solving a lot of our client follow-up issues with automations, as well as client data tracking and client intake. 

Lawmatics is a great CRM sofware

Lawmatics bills itself as the lawyer's answer to Infusionsoft. It may work for a very small firm that doesn't know what Infusionsoft is (or Hubspot, or Zoho, or Salesforce,...) but the more we use it, the more we regret it. It's one more example of legaltech taking lawyers for a ride and providing worst-in-class service that would never be tolerated from other industries.

Why bother?

Customer service and training is excellent and overall the product has been a boon to our practice.

Excellent CRM for Law Firms

Overall, it is easy to use and navigate.  Love the ability to log and capture all client contact, calls, and email integration. Invoicing and trust account management is also streamlined well.

Great Product!

Lawmatics Review

Having an MBA in Computer Engineering, and over 20+ years of experience in the legal field, the Lawmatics experience has been above and beyond anything else I have experienced or support.

Amazing Product - Excellent Service!

I like it because I can create custom forms, schedule appointments and collect all the necessary information very efficiently.

the definitive solution for the management of my office.

The features are great, the customer service is starting to fall

Thus far, Lawmatics and their staff have been very helpful setting up the platform and beginning to utilize and understand all of its features.

So Far So Good

Law firm Feedback

Why we use Lawmatics

Overall,  love where Lawmatics is now and where they are headed 

Just my thoughts 

Great CRM for law firms

It's been time consuming to build it out for our firm.

Responsiveness of Lawmatics Support is Second-to-None!

Lawmatics ROCKS!

Very pleased with Lawmatics

Frustrating to use. The overall result is good, but a lot of complaints about it being confusing. 

Clunky product

Lawmatics has definitely made my job as an intake specialist a lot easier and for that I am grateful! I am able to use this resource everyday to ensure our clients are taken care of quickly and efficiently. I can really see this software developing into something even more than it already is and being a resource that I can turn to for almost anything in our practice! 

Thank You Lawmatics For Making Intake A Great Experience!

Overall it has been excellent and the team are a pleasure to deal with. After searching for many years to find a suitable CRM/Practice Management tool, I am glad to say we are nw settled with Lawmatics and won't be leaving!

Outstanding CRM for Law Firms

We are able to quickly make call backs and sync to our other app.  There have been glitches lately with syncing and movement of leads and completed referrals, but Customer Support was able to quickly address my questions and concerns while fixing on their end or offering quick and clear instructions to fix.

Improves efficiency daily

Overall experience is secure, good and great for lawyers.

Lawmatics Reviews (2025)

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