Lawmatics Reviews

Lawmatics has automation capabilities that are out of this world.

The software takes a lot of time to figure out and I wasn't able to use it to it's fullest potential before becoming overwhelmed.

The immense amount of automation you can create is incredible. Automated emails, and texts inside or outside of the organization. Built in scheduling functions for consultations that allow the client to choose a time without contacting the firm.

WE had growing pains as we start with the as they were a very young company. They have come a long way in the past two years.

The feature that makes this software the most useful in my job description is definitely the intake form being conjoined with scheduling. Its nice not to have to click back and forth between multiple different applications in order to schedule our clients and being able to do these things quickly and efficiently so we are not making our clients wait. It also makes it nice to not have to add anything to the outlook calendar from there and just having anything scheduled on lawmatics syncing to our calendars naturally.

The thing I like the least is definitely the referrals system. I wish there was an inner network within Lawmatics that allowed us to send and receive referrals right there on the platform. It would be nice to switch straight from the intake form and find a firm internally via Lawmatics so I can just send the data that I input into Lawmatics to the other firm without having to redo my work and descriptions for the clients.

Ease of onboarding. Easy to create emails, forms, etc.

During implementation, it was difficult to distinguish between the different contacts (client, contact, matter) within the system

What I like most about Lawmatics is the combination of the powerful features that are available to me but with an ease of use that makes setting up potentially complex workflows a breeze.

It's still a relatively young product, and one of the things that I'm looking forward to is the increasing amount of integrations from other software to lawmatics. It already has a pretty robust set that integrates natively (and is very easy to set up), and more and more are being added which is a great sign from the market, which makes me feel confident that I made the right choice.

I like the ability to have detailed reporting, tracking, and automations.

I wish they had an app and a more mobile friendly website.

I like that it helps us run all of our matters in our practice and keep workflow moving forward. Also, as a CRM it is helpful to us to track prospective clients. Whenever I have a problem, customer service is very responsive and works directly with me to solve the problem.

I would like the reporting features to expand a little bit, I need to do more forecasting than I can right now. I hope that is coming.

I love the automations. It does take out a lot of the excess work that other products require. Saves quite a bit of time.

You really need to know how to use and understand this product if you want to work smoothly and efficiently. Thankfully they provide you with an onboarding specialist that walks you through everything and answers all of your questions.

This software is incredibly easy to use. Our firm relies on Practice Panther to do everything.

Smoother integrations between outlooks and Lawmatics especially would be HUGE.