App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

LEAP
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LEAP is an all-in-one legal software solution for law firms.
Table of Contents



Is this product right for your business?
Find out with a
LEAP - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
LEAP overview

Based on 298 verified user reviews
What is LEAP?
LEAP is a law practice management program with key features that include document management, legal case management, client management, billing and invoicing, time tracking, and more.
Who uses LEAP?
By industry, LEAP reviewers are most commonly professionals in law practice (64%). The most frequent use case for LEAP cited by reviewers is case management (50% of reviewers).
What do users say about LEAP pricing?
Some reviewers find LEAP cost-effective and appreciate the cloud-based system that reduces IT costs, as well as affordable monthly plans. However, some users report high expenses, hidden costs, and feel the pricing is not justified for small firms.
What are the most popular integrations for LEAP?
The LEAP integrations most frequently cited by reviewers are: Xero (an accounting product rated 4.4 out of 5 for its integration with LEAP), Microsoft 365 (a document management product, 4.0), and Adobe Acrobat Reader (a PDF product, 4.4).
Starting price
Alternatives
with better value for money
Pros & Cons
Navigation
Accounting
Storage
Assistance
Reliability
Invoicing
LEAP’s user interface
LEAP pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.8
Ease of use
3.8
Customer support
3.8
Reviews sentiment
What do users say about LEAP?
Reviewers indicate LEAP streamlines law practice management, offering accessible document storage, billing, and accounting in one platform. They find remote access and mobile features helpful for hybrid work, and say the system is generally user-friendly once the initial learning curve is overcome. Some appreciate ongoing improvements and responsive support, though they note training can be challenging for new users.
They report frequent technical issues, slow or inconsistent customer support, and limited customization for specific legal areas. They feel document management and billing features could be more intuitive, and mention integration problems with other software, especially for Mac users.
Select to learn more
Who uses LEAP?
Based on 298 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LEAP's key features
GetApp's analysis of 91 verified user reviews collected between July 2021 and December 2024 identifies LEAP's most critical features and summarizes user sentiment about those features.
Reviewers appreciate LEAP's Document Management capabilities for transforming how they manage and arrange legal paperwork. They find it easy to save, find, and manage important data in one secure spot. Users report that the integration with Microsoft Office and document automation tools enhances productivity. They highlight the ability to track document changes and maintain an audit trail. However, some users mention occasional issues with document formatting and slow loading times. Of the 24 LEAP users who gave detailed accounts of their use of Document Management, 96% rated this feature as important or highly important.

Joseph M.
Associate
Maribeth J.
Office Manager
Reviewers indicate that LEAP's Legal Case Management provides a well-organized platform for tracking cases and managing important dates. They appreciate having all case-related information, including documents, client details, and billing, accessible from one tab. Users report that the status capability is helpful for monitoring ongoing cases. However, some users feel the software can be clunky and glitchy, and there are limited matter types for specific legal practices. Of the 18 LEAP users who gave detailed accounts of their use of Legal Case Management, 94% rated this feature as important or highly important.
See related user reviews
Vida A.
Business Development Manager
Dora W.
Office Manager/Paralegal
Users report that LEAP's Client Management simplifies storing and retrieving customer information in one place. They appreciate the ability to keep detailed notes, track communications, and check case statuses. Reviewers highlight the integrated document management and client communication options, such as secure messaging and email integration. However, some users mention the lack of specific sections for phone messages and issues with duplicate contacts. Of the 18 LEAP users who gave detailed accounts of their use of Client Management, 89% rated this feature as important or highly important.
See related user reviews
Nazneen S.
Litigator and conveyancer
E.F. M.
Attorney
Reviewers feel that LEAP's Billing & Invoicing capabilities streamline the process of generating and sending invoices. They appreciate the seamless time-tracking integration, customizable invoice templates, and the ability to track billable hours and expenses. Users report that the invoicing process is straightforward and efficient. However, some users find the billing system complicated and mention issues with bulk billing and legal aid billing. Of the 33 LEAP users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.
See related user reviews
Martin M.
Principal
Brenda D.
Office Manager/Legal Executive
Users report that LEAP's Time Tracking function is straightforward and precise, allowing them to easily track billable hours and apply hourly rates automatically. They appreciate the user-friendly interface and the ability to capture time both in and out of the office. Reviewers highlight the convenience of tracking time on the go with the LEAP app. However, some users mention that time tracking must be manually entered and prefer automated suggestions for time entries. Of the 34 LEAP users who gave detailed accounts of their use of Time Tracking, 82% rated this feature as important or highly important.
See related user reviews
Benard C.
Office Manager
Elisa R.
Of Counsel
All LEAP features
Features rating:
LEAP alternatives
LEAP integrations (15)
Integrations rated by users
We looked at 298 user reviews to identify which products are mentioned as LEAP integrations and how users feel about them.
Integration rating: 4.6 (12)
“This deals with the Office Account and also outlays paid for each Client (Office Client payments) and is again easy to use and it also provides reports which we require also. ”
“It saves so much time having all our legal aid billing automatically transfer from Leap to Xero making accounting simpler.”
Brenda D.
Office Manager/Legal Executive
Integration rating: 3.9 (11)
“The Office Suite is the backbone of our practice. Though there are occasional glitches, the integration is mostly very seamless.”
“Because so much of our work is written, we need to be able to produce letters and emails effectively and efficiently.”
Maribeth J.
Office Manager
Integration rating: 4.7 (6)
“We use this for billing our invoices, it's a little slower process than our previous system but we have figured out how to make it work. It took another employee to be involved to make it work well. The best feature is that you can customize an invoice with special wording, notes, or dollar amounts fairly easily and the invoice looks very professional when done.”
“To be able to alter documents that may contain errors or isolate a single page/s to create a separate document is very helpful.”
James C.
Senior Accountant
Integration rating: 3.0 (4)
“We use this for our financial reporting. We weren't quite sure at the start, but this has been a very nice surprise as data transfer from Leap to QB's has been smooth for the most part and QB's itself has been pretty easy to use, reports are good also. Leap/QB's combo seems to be a winner.”
“There needed to be a seamless connection between LEAP and general accounting software.”
James C.
Senior Accountant
Integration rating: 5.0 (2)
“LawPay and LEAP integration is crucial since it simplifies the payment procedure for legal professionals. I value the practicality of being able to safely take online payments inside the LEAP program as a user. Through this interface, the requirement for manual payment entry and reconciliation is removed, saving me time and lowering the possibility of mistakes. I can simply generate invoices, track payments, and handle client invoicing in one location thanks to seamless connection. It boosts productivity, increases cash flow, and gives me and my clients a smooth experience. The integration of LawPay with LEAP makes my legal practice's financial operations much easier to manage and improves the software's overall usefulness.”

Joseph M.
Associate
Integration rating: 1.0 (1)
“To produce matter balance reports that are absolutely useless and Power BI is far too difficult to use”
Lynne S.
Managing Partner
Integration rating: 3.5 (8)
Integration rating: 5.0 (3)
Integration rating: 3.0 (2)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
LEAP customer support
What do users say about LEAP customer support?
Customer support rating:
We analyzed 64 verified user reviews to identify positive and negative aspects of LEAP customer support.
A number of users highlight LEAP's customer support as responsive, knowledgeable, and quick to address issues or questions.
Multiple users appreciate the accessibility of support via various channels, including email, community forums, and dedicated account managers.
A subset of reviewers report slow response times, with some waiting days or even weeks for support to address urgent issues.
Certain users mention unresolved problems, lack of helpfulness, and difficulty reaching support, especially for technical or complex queries.
Support options
Training options
To see what individual users say about LEAP's customer support, check out the review snippets below.
“I have to say the support with Leap is brilliant, you can go on the Leap website/community page and put in your problem there and if there isn't a solution in that you can just email Leap support and they will be back to you, most times within the day but sometimes the next day but they are great at helping us.”
Brenda D.
Office Manager/Legal Executive
“The support from Leap is brilliant - They help almost immediately with any concerns or techy issues. ”
helen h.
OFFICE MANAGER/LEGAL CASHIER
“It would be helpful to be able to speak to customer support re accounting queries as emailed enquiries can sometimes be dealt with quite slowly and the typed replies are not always that helpful.”
Jennifer S.
Partner
LEAP FAQs
LEAP has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What is LEAP used for?
LEAP’s all-in-one cloud-based legal software solution integrates practice management, document automation, legal accounting, billing, and AI tools into a centralized platform. LEAP empowers legal professionals to combine their skills, judgment, and creativity with transformative technology to help maximize productivity and deliver exceptional client service. Explore how LEAP’s award-winning solution supports law firms: - Practice Management: A unified system keeps teams connected and cases organized while providing a single source of truth. - Advanced Automation: Reduce repetitive tasks and speed up processes, from document drafting to billing. - AI Tools: Boost efficiency with legal AI that assists in research, drafting, document analysis, and more. - App Integrations: Access Microsoft 365, WealthCounsel, Xero, LawConnect, Power BI, QuickBooks, InfoTrack, DecisionVault, and more—all from LEAP's platform.
Q. What are the benefits of using LEAP?
Q. What languages does LEAP support?
LEAP supports the following languages:
English
Q. Does LEAP support mobile devices?
LEAP supports the following devices:
Android, iPad, iPhone
Q. Does LEAP offer an API?
No, LEAP does not have an API available.
Q. What other apps does LEAP integrate with?
LEAP integrates with the following applications:
Microsoft Outlook, DecisionVault, Adobe Acrobat Reader, Zoom Workplace, Microsoft Teams, LawToolBox, Microsoft 365, QuickBooks Online, LawConnect, Microsoft Power BI, Xero, Microsoft Word, Microsoft Excel
Q. What level of support does LEAP offer?
LEAP offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support





























