ActiveCampaign Pricing, Features, Reviews & Comparison of Alternatives

ActiveCampaign Reviews

ActiveCampaign

Email Marketing + Marketing Automation + CRM/Sales Automation

4.75/5 (12 reviews)   Write a review
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Who is ActiveCampaign For?

ActiveCampaign was created to serve the needs of small and medium-sized businesses. Within those organizations, ActiveCampaign is most frequently utilized by employees in the marketing, design, and sales departments.

Despite its popularity within the SMB community, ActiveCampaign’s technology is frequently used by larger organizations, as well. ActiveCampaign clients run the gamut from one-person companies to Fortune 500 corporations.

Read the full GetApp Analysis

ActiveCampaign GetRank

Reviews
Integrations
Mobile
Media
Security

#9 in Marketing Automation

View full ranking
43
15
18
0
3
7

#12 in Email Marketing

View full ranking
43
16
16
0
4
7

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

ActiveCampaign Screenshots (4)

ActiveCampaign Pricing

Starting from: $9.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Get started with a 14-day free trial. The Basic plan, offering email marketing and marketing automation, starts at $9 a month. The Plus plan, which includes automated sales CRM features, starts at $49 a month. The Enterprise plan offers a dedicated account rep, priority support, an SLA, and more starting at $149 a month.

View Pricing Plans

Key Features of ActiveCampaign

  • Send newsletters
  • Marketing automation
  • CRM & Sales automation
  • Smart auto responders
  • We find your contacts age, gender, & location
  • Built-in integrations with 200+ external services
  • Advanced segmentation & targetting
  • Drag & drop email designer
  • Automated series (custom automation work flows)
  • Track your contacts on your site & in your apps
  • Dynamic (and conditional) email content
  • Campaign, contact, and list reporting
  • Social media monitoring & reaction automations
  • Track where your contacts live and travel
  • Free email templates
  • Add live ecommerce data & videos to your emails
  • Build custom forms for landing pages
  • SMS marketing
  • Free one-on-one training
  • Free phone, live chat, & email support

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

ActiveCampaign Overview

Send targeted campaigns, nurture your contacts, and automate your sales & marketing processes.

ActiveCampaign is an intelligent platform that makes it easy to leverage marketing automation. You’ll be able to design sophisticated, automated marketing processes that save time and generate additional revenue for your company.

You can create follow-up that adapts to your customers’ behavior so you are automatically sending the perfect message at the perfect time. By sending messages that match your customers’ interests, they’ll be more engaged and responsive. You’ll have happier customers and higher conversions.

You’ll be able to create beautiful email campaigns that convert using ActiveCampaign's intuitive email designer. All email templates are fully mobile responsive so they’ll look great on your customers’ mobile phone or tablet.

You can use the integrated sales CRM to automate your sales processes. You’ll save time by automating repetitive tasks. You’ll stay organized by having tasks automatically created in response to key events like receiving an email from a contact with an open deal. You can connect your email account so that emails from your contacts are automatically associated with the deal record. Having so you can consolidate all the information you have and stay organized.

See why thousands of marketers are upgrading to ActiveCampaign and learn how intelligent marketing and sales processes can help your business grow.
  www.activecampaign.com

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Linux, Mac, Windows, Web-based
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Portuguese, Spanish, Turkish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Certifications
Safe Harbor

Benefits

Grow your business faster by increasing your conversion rate and nurturing strong relationships with customers.

ActiveCampaign Reviews & Ratings

User ratings

(10)
(1)
(1)
(0)
(0)

Rating summary

Overall rating
Ease of use
Value for money
Customer support

User friendly and affordable

Verified Reviewer  21st of September, 2015 23:07

H. Lewis Yildirimturk, President at NetQuire Intelligent Marketing Systems, Inc.
We use for our own business and for our clients for lead nurturing and CRM purposes. we also use the Chrome Extension which saves a lot of time at; https://chrome.google.com/webstore/detail/gsync-gmail-sidebar-for-a/abmfjhigblgldoohmdippgnjbdilpkpp?hl=en

Pros: Easy To Use and Affordable

Cons: it may take few weeks to get used to it depending on your exoperince

Rating breakdown
Ease of use
Value for money
Customer support

A great alternative to pricier marketing automation apps

Verified Reviewer  20th of July, 2015 14:56

Content Producer, YouTube Channel Manager (Internet company, 11-50 employees)
This is one hell of a product. The perfect way to get started with marketing automation without having to get a second mortgage on your house.

Pros: A very friendly and intuitive interface that will have you creating your own automations within a few minutes. The CRM functionality also adds a lot of value for you money.

Cons: I really don't have anything bad to say, it's a great product.

Rating breakdown
Ease of use
Value for money
Customer support

Fantastic Design, A Real Time Saver

Verified Reviewer  15th of February, 2015 13:49

Richard Hamilton, RS, PRA, CEI, Community Association Reserves
I was using InfusionSoft and found it to be VERY expensive and quite difficult to manage. ActiveCampaign has delivered nearly the same results I was looking for at a fraction of the price. I have managed to automate most of my marketing tasks that were edging into my sales and production time. In a nutshell, ActiveCampaign does what it says it will do, is easy to use and much less expensive than InfusionSoft!

Pros: Ease of use Features and controls Price

Cons: Help area could be a bit more in-depth.

Incredible automation & features, low market prices

Verified Reviewer  30th of January, 2015 17:21

Julian Kingman, CTO at Trainer Engine
The features rival those of high end automation suites (which cost in the $1,000's), with tracking and tons of automation options, at an extremely competitive price. It seems like they pretty much copied MailChimp's pricing (which is low), and undercut it by $5-10. The only con is the documentation isn't always so clear for every feature, and they're constantly updating (which is good), so the documentation is sometimes outdated. That said, they have chat support that I've been able to get a hold of within 5 mins all three times I contacted them who are extremely knowledgeable and helpful.

Pros: Price lower than mailchimp Features better than most (all?) marketing & automation suites Good UI White labeling (if you're into that) Excellent support The list goes on and on...

Cons: Documentation doesn't keep up with development (not comprehensive) Lists are confusing; why do you need lists when you have tags? Apparently you need separate lists if you want different confirmation pages.

Response from ActiveCampaign


Thanks for the kind comments! We have plenty of updates coming out in the near future for email, automation, and our CRM.

Lists are definitely more of a legacy item and tags are quickly growing to eventually replace them in most aspects. Things like the confirmation pages/forms/etc.. will all be updated to support that type of thinking in the future.

Reliable

2nd of December, 2010 09:51

Marko Gargenta
I've been using this email program for over 5 years now. We've done research on other products but have found ActiveCampaign Email Marketing to be the most reliable and mature application out there.

Great features and speed

4th of November, 2010 21:52

Gavin
Great features and speed. Exceeds many of the features of the large ESP that i work for. Bought this software for a personal project and haven’t looked back. As long as you setup all they domain keys, sender feedback loops etc that are required by the ISPs to achieve good deliverability, you’ll save a fortune over Mailchimp or the likes in the long run. Plus i’ve found there’s many benefits to hosting your own email system, loads of opportunity to customise and give that ‘big business’ experience with your email marketing and transactional messaging. Would deffinately recommend.

Choosing a solution

4th of November, 2010 21:49

Dominic O'Nions
Over the past 5 years I've been actively involved in email marketing for several leading brands, and in that time I have used many of the leading email marketing applications, from hosted solutions such as iContact, to enterprise solutions that cost $10,000s like Lyris ListManager, and php scripts such as SendStudio. However, I had never used ActiveCampaign Email Marketing. Choosing a solution for a new company, I needed an email application that gave me the tools i needed on a tight budget. I needed quality reporting, and a robust interface that would be quick to get up and running - after all I want to focus on marketing not the application. I also wanted to sync my mailing list to an existing CRM database - I don't have time to manually synch up data through CSV files, or work with API's as is required with most other apps of this price range. ActiveCampaign Email Marketing delivers all this - within an hour I had installed the app and set it up. The interface is intuitive, and the

Great job!

4th of November, 2010 21:48

virtualfingers
I have been using Email Marketing Software for years now, and I only have praises for it. It is bound only by your server's limits, and can send emails very quickly. It has been completely revamped recently, and version 5 simply blew the competition away! Now I finally have a fast, reliable and comprehensive email marketing solution, in which I can track all aspects of my email and autoresponder campaigns. Great job!

Articles

25 Nov 2015
It’s Small Business Saturday this weekend, a day when shoppers are encouraged to support the ‘little guy’ by buying from local, traditional brick and mortar businesses. So if you run a small store, you’ve no doubt set up a marketing campaign around the
30 Sep 2015
Nonprofits have a tricky task when it comes to marketing– they need to get new donors, turn single donors into loyal members, and keep loyal members in the loop. While donor retention rates have risen slightly in the past year to roughly 43 percent, non
15 Jan 2015
Having a CRM with a native iPhone or Android app can help businesses stay in constant contact with their data and customers. This is especially useful when you’re on the road, trying to close sales and can’t always access a laptop. We’ve curated a list
28 Aug 2014
It’s all about the content folks, it’s everywhere in marketing and this trend doesn’t look set to end anytime soon. If you are starting to glaze over at the phrase content marketing, just stop and think about it for a while… I know it is shoved in your
19 Aug 2014
Don Draper would HATE how we market our businesses today with a passion! In the old school of marketing, there would be no need for marketing automation, you would plan your campaign, create your ads, send them out into the world and then sit back, sip

Frequently used together

Alternatives to ActiveCampaign

Infusionsoft
  • · CRM
  • · Marketing Automation
  • · E-Commerce
  • · Built-in metadata and keyword fields
Visit WebsiteCompare App
InfusionsoftCustomer Management
Campaign Monitor
  • · Mobile ready templates
  • · Templates gallery
  • · Personalization
  • · Inline CSS
Visit WebsiteCompare App
Campaign MonitorMarketing
Autopilot
  • · Multi-channel: email, SMS, in-app messaging, direct mail
  • · Action-based trigger automation
  • · Built-in integrations with best of breed technologies
  • · Unlimited emails
Visit WebsiteCompare App
AutopilotMarketing

GetApp Analysis

An all-in-one marketing platform for businesses, ActiveCampaign offers a suite of tools designed to help small to medium-sized organizations acquire, retain, and engage their customers. From obtaining new contacts to keeping tabs on post-sale processes, ActiveCampaign provides value to its users at every stage of the business lifecycle.

Although ActiveCampaign boasts a strong set of email and messaging features, the web-based solution does much more than a traditional email service provider. ActiveCampaign goes beyond competitors in the marketplace by tying its email and messaging features to a robust marketing automation platform, complete with build-in CRM and sales automation features. The company offers true marketing automation tools that enable businesses to create custom marketing workflows and automated follow-up sequences, while also tracking behavior multiple marketing channels.

What is ActiveCampaign?

ActiveCampaign is an all-in-one marketing platform that facilitates growth for small to mid-size businesses. ActiveCampaign provides tools that businesses can use for managing and nurturing existing contacts, keeping tabs on clients throughout the sales process, and even obtaining new customers.

Because it can be difficult to pinpoint the return that businesses achieve with traditional email marketing platforms, ActiveCampaign has chosen to include a bevy of advanced features that measure its value to clients. These real-time insights help businesses quickly see developing trends and determine the return on investment that they are achieving through email marketing and sales automation.

Main Features

Create Email Newsletters

One of the most prominent elements in the ActiveCampaign platform is the drag-and-drop email designer. Utilizing the drag-and-drop interface, along with free templates and free image hosting, businesses can design the types of email marketing messages that customers are likely to notice.

Create a new campaign and begin designing your email newsletter using ActiveCampaign’s custom tools. ActiveCampaign will save your changes all along the way, and you can revert back to a previous version of your design at any time. You can add headers, pictures, galleries, and even eCommerce elements to your newsletter with just a few quick clicks.

Manage Contacts

ActiveCampaign makes it easy for businesses to centralize their contact databases within a single platform. By keeping their contacts in one place, businesses make it easier for employees to collaborate and keep leads engaged throughout the pipeline. Businesses are also able to segment their contacts by data, campaign interactions, social data, or website activity.

Import your existing contact database into ActiveCampaign, and immediately begin using the platform’s contact management features to fill in missing information about any contacts on your list. You can review the complete history of any contact on a single screen. ActiveCampaign can also pull up a contact’s age, gender, location, interest, or social profiles from something as simple as an email address.

Automate Campaigns

Using ActiveCampaign’s campaign automation features, businesses are able to streamline their marketing programs and reach out to sales leads with precision timing.

With intelligence-driven automations, you can update contact data, initiate campaigns, and add branches or conditions through the ActiveCampaign platform. ActiveCampaign can track the webpage visits or custom events that you define when you add a snippet of code to your website. ActiveCampaign also logs every interaction, which means you’ll know when a contact signs up for a form or watches a video on your site.

Segment Lists

Once a business’ contacts have been uploaded to ActiveCampaign, the platform makes it easy to segment those contacts into individual lists. Using basic or advanced logic, ActiveCampaign is able to check against a contact’s data, such as behaviors, interactions, location, and history. Using segmentation tools allows you to better target your email marketing messages.

With list segmentation, you can break down your large contact database based on contact data and differentiate between the needs of subscribers. This ensures that the messages you’re sending are as relevant as possible, and it is one way that businesses improve click-through rates on their email messages.

Integrations

ActiveCampaign integrates with more than 150 apps and services. The apps and services that ActiveCampaign integrates with range from accounting, analytics, and CMS applications, all the way to services focused on sales, support, and lead generation. More information about specific integrations is available on the ActiveCampaign website.

Pricing

Pricing for ActiveCampaign starts at $9 per month. The cost of a monthly account is based on the number of contacts that a business has.

Bottom Line

  • Strong set of email and messaging features
  • Ties email marketing to marketing automation and CRM systems
  • Designed to serve the needs of small and medium-sized businesses
  • True marketing automation features for creating custom workflows
  • Allows businesses to create automations based on contact and behavioral data

FAQs for ActiveCampaign

Below are some frequently asked questions for ActiveCampaign.

Q. What are the main features of ActiveCampaign?

ActiveCampaign offers the following features:

  • Send newsletters
  • Marketing automation
  • CRM & Sales automation
  • Smart auto responders
  • We find your contacts age, gender, & location
  • Built-in integrations with 200+ external services
  • Advanced segmentation & targetting
  • Drag & drop email designer
  • Automated series (custom automation work flows)
  • Track your contacts on your site & in your apps
  • Dynamic (and conditional) email content
  • Campaign, contact, and list reporting
  • Social media monitoring & reaction automations
  • Track where your contacts live and travel
  • Free email templates
  • Add live ecommerce data & videos to your emails
  • Build custom forms for landing pages
  • SMS marketing
  • Free one-on-one training
  • Free phone, live chat, & email support

Q. How much does ActiveCampaign cost?

We have the following pricing information for ActiveCampaign:

Starting from: $9.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of ActiveCampaign?

ActiveCampaign has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does ActiveCampaign support?

ActiveCampaign supports the following languages:

Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Portuguese, Spanish, Turkish

Q. What type of pricing plans does ActiveCampaign offer?

ActiveCampaign has the following pricing plans:

Free Trial, Subscription

Q. Does ActiveCampaign support mobile devices?

ActiveCampaign supports the following devices:

We do not have any information about what devices ActiveCampaign supports

Q. Does ActiveCampaign offer an API?

Yes, ActiveCampaign has an API available for use.

Q. What other apps does ActiveCampaign integrate with?

ActiveCampaign integrates with the following applications:

Twitter, Wordpress, SurveyMonkey, BigCommerce, SugarCRM, Shopify, FreshBooks, LiveChat, Zendesk, Zoho CRM, Highrise CRM, Dropbox, Joomla, Capsule, Nimble, Salesforce, Pipedrive, Viewbix, Wufoo, Batchbook, PieSync, Unbounce, Magento , FormMule, Geckoboard, VBulletin, Facebook, Google Docs, Instapage, Segment , Survicate, WooCommerce, SumoMe

Q. What level of support does ActiveCampaign offer?

ActiveCampaign offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials


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