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Brandfolder Logo

Cloud-based digital asset management and sharing platform

Table of Contents

Brandfolder - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Brandfolder overview

What is Brandfolder?

Brandfolder is a cloud-based platform that provides digital asset and identity management (DAM) for brand conscious businesses right up to Enterprise-level. Key features include privacy controls, user permissions, custom branding, expert onboarding with asset auditing, multi-format video transcoding, and more. The platform allows promotional materials to be stored and manipulated within one coherent space. Marketing collateral such as logos, images, fonts, brochures, business cards, jingles, videos and even corporate color swatches are stored side by side in easily browsed display layers and auto-tagged for rapid intelligent search.

Updating every instance of an altered asset, Brandfolder also assists user workflows and file requirements with automatic conversions or resizing. Additionally, the platform supports internal and external distribution with a range of sharing methods including the copying or emailing of URL download links. Tracking where these links go and how they are then employed, Brandfolder (Enterprise) then bundles insights and analytics capabilities to visualize asset and user performance data. Integration with existing creative apps and marketing tools is expandable thanks to Brandfolder's RESTful API and includes connectivity to Adobe InDesign server for live, inline template editing, while additional product features include dedicated expert-led customer support.

Key benefits of using Brandfolder

- Brandfolder is a cloud-based digital asset management platform promising a highly intuitive user interface that provides a public-facing hub for corporate PR teams, leaders and designers.

- Brandfolder provides a public-facing, centralized repository with scalable online storage and file management of multi-format, multimedia assets including photos, graphics, logos, fonts, press releases, videos and more.

- Auto-tagging and metadata support keeps assets traceable quickly via intelligent search, while file sharing with anyone is made quick, open and tracked through URL linking.

- Built-in insights and analytics capabilities track the storage and sharing of assets, along with user activity to provide visualized feedback on distribution and usage numbers.

- Integration with creative design, productivity and workflow applications such Adobe Illustrator, Photoshop and Microsoft Office allow assets to be opened natively, while connectivity to Adobe InDesign server facilitates template editing.

Starting price

Alternatives

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Pros & Cons

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Responsiveness

Intuitiveness

Organization

Labeling

Conversion

Stability

Brandfolder’s user interface

Ease of use rating:

Brandfolder pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(121)
5(322)

What do users say about Brandfolder?

Users say Brandfolder streamlines asset management by providing a central, organized hub for storing, searching, and sharing digital assets across teams and brands. They appreciate its intuitive interface, robust tagging, and customizable permissions, which help maintain brand consistency and simplify collaboration. Many highlight responsive customer support and time-saving features that reduce duplicate work and improve efficiency.

Some report challenges with search accuracy, initial setup, and adapting to the tagging system, especially for large libraries. They mention occasional confusion with folder structures, mobile access limitations, and a desire for enhanced workflow tools, but overall find it valuable for daily operations.

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Who uses Brandfolder?

Based on 445 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Consumer Goods
Food & Beverages
Marketing and Advertising
Nonprofit Organization Management
Others

Use cases

Digital Asset Management
Content Management
Enterprise Content Management
Content Marketing
Document Management

Brandfolder's key features

Most critical features, based on insights from Brandfolder users:

Document storage
Access controls/permissions
Collaboration tools
File sharing
File conversion
Search/Filter

All Brandfolder features

Features rating:

Activity tracking
Video support
Single sign on
Project management
Asset categorization
Metadata management
Brand guidelines
Document capture
Content publishing options
Content library
Asset sharing
Archiving & retention
Asset library
Customizable branding
Workflow management
Document management
Version control
Full text search
Digital asset management
Offline access
Rights management
ROI tracking
Role-Based permissions
Sentiment analysis
API
Tagging
Task management
Task progress tracking
Template management
Third-Party integrations
Video management
Analytics
Visual analytics
Alerts/Notifications
Reporting/Analytics
Reporting & statistics
Real-Time data
Artwork management
Multiple format support
Asset lifecycle management
Fulfillment distribution
File transfer
File management
Brand management
Change management
Customizable templates
CMS integration
Commenting/Notes
Content management

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Brandfolder integrations (45)

Integrations rated by users

We looked at 445 user reviews to identify which products are mentioned as Brandfolder integrations and how users feel about them.

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Integration rating: 4.0 (1)

Gmail logo
Gmail

Integration rating: 4.0 (1)

Zapier logo
Zapier

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Shopify logo
Shopify

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Brandfolder customer support

What do users say about Brandfolder customer support?

Customer support rating:

We analyzed 47 verified user reviews to identify positive and negative aspects of Brandfolder customer support.

The majority of users highlight Brandfolder's customer support as responsive, quick, and always available when issues arise.

A significant portion of users found onboarding and setup support to be thorough, attentive, and helpful at every stage.

Frequently reported by users, support staff are knowledgeable, patient, and provide clear, immediate communication.

Broad user base appreciates the multiple support channels—email, call, and chat—with consistently excellent service.

Support options

Email/help desk
Phone support
Knowledge base
Chat
24/7 (live rep)
Faqs/forum

Training options

In person
Webinars
Live online
Documentation

To see what individual users say about Brandfolder's customer support, check out the review snippets below.

“Now everyone can easily log in as guests and quickly find what they need without my involvement. When I do run into a bit of a snag, customer service has always been available with a quick solution.”

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Ed R.

Studio Production Manager

“Maybe a few more pre-built API integrations but that being said, their support is top notch and they assisted us with the connections we needed.”

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Jared B.

Front-End Developer & SEO Consultant

“The onboarding team and support were super helpful every step of the way and ensured that we were ready to have a successful launch for our employees.”

CC

Carly C.

Marketing Manager

Brandfolder FAQs

Q. Who are the typical users of Brandfolder?

Brandfolder has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Brandfolder support?

Brandfolder supports the following languages:
English


Q. Does Brandfolder offer an API?

Yes, Brandfolder has an API available for use.


Q. What other apps does Brandfolder integrate with?

Brandfolder integrates with the following applications:
Microsoft SharePoint, HubSpot Marketing Hub, Mobile Locker, Lytho Digital Asset Management, Drupal, Salsify, Google Analytics 360, Dropbox Business, Jira, Salesforce Marketing Cloud, Zapier, Gmail, Highspot, Trello, Templafy, Box, RapidCompact, CI HUB Connector, Sketch, WordPress, Adobe InDesign, Salesforce Sales Cloud, Okta, Slack, Microsoft 365, Canva, Adobe Photoshop, Adobe Illustrator, Contentstack, Storyteq, Adobe Workfront, Wrike, Marketo Engage, Hootsuite, Figma, Smartsheet, Contentful, Google Chrome, Shopify


Q. What level of support does Brandfolder offer?

Brandfolder offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

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