MailUp Reviews

MailUp

Email, SMS and Messaging Apps marketing solution

4.27/5 (11 reviews)

Pros
  • Quickly setup(same day) helpful salesperson and good support via FAQs.James S.Read the full review
  • Very happy with MailUp and their Customer Service.Verified ReviewerRead the full review
  • MailUp offers an easy-to-use platform to send bulk emails. Its pricing and features are good, compared to other similar platforms.Verified ReviewerRead the full review
Cons
  • Disappointed that the package didn't include SMS functionality and the contact import and configuration could be more streamlined and simplified.James S.Read the full review
  • If you hesitate with their tool compare to other content marketing tool, you can try the starter pricing plan first for the beginning.Verified ReviewerRead the full review
  • I find it hard to figure out my subscribers and unscubscribers each month.Verified ReviewerRead the full review
100%
recommended this to a friend or a colleague
Anonymous

Serious and good messaging platform

Used weekly for 2+ years
Reviewed 2017-03-03
Review Source: GetApp

They have a challenging pricing model, difficult to understand and to compare with others, but apart from that, the service is great with plenty of functionalities and a fantastic deliverability, both for marketing and transactional emails. They also offer to text, but not tried/needed.

Pros
Email editor and deliverability at the top Good Email previews and checks (with Email On Acid I guess) Good set of APIs and data sync services Enterprise level user/lists management

Cons
The workflow builder is too simple. Statistic reports are old-styled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Valeria Pederiva

Piattaforma di e-mail marketing italiana

Used weekly for 2+ years
Reviewed 2020-06-04
Review Source: Capterra

Tutto sommato un buon rapporto qualità prezzo e deliverability accettabile. Non ha nulla da inviare a MailChimp

Pros
Sicuramente a molti IT piace il fatto che i server si trovano in Italia. Ovviamente anche la dashboard è in italiano. La grafica semplice ed intuitiva, solo per le traduzioni di tutti i campi si rischia di navigare un po' prima di trovare come tradurre tutti i campi (per esempio quelli relativi alla pagina di disiscrizione alla newsletter). I modelli drag and drop sono molto facili da utilizzare anche per chi non sa nulla di codice html. Buona anche l'offerta MailUp di corsi e approfondimenti online che propongono (un esempio è sicuramente il tema del GDPR).

Cons
Non è esente da bug. Il multi account non è perfetto, a volte la piattaforma passa da una lista all'altra senza alcun motivo. Il 27 aprile scorso la piattaforma è stata oggetto di un attacco hacker.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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James Sharp

Good Email marketing tool for SME`S

Used weekly for free trial
Reviewed 2019-12-12
Review Source: Capterra

Quickly setup(same day) helpful salesperson and good support via FAQs

Pros
Mail Up provides some powerful features in a very user friendly UI, in particular the journey builder is really easy to use especially for less technically minded people

Cons
Disappointed that the package didn't include SMS functionality and the contact import and configuration could be more streamlined and simplified

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

I use MailUp weekly to build email campaigns

Used daily for 6-12 months
Reviewed 2018-07-02
Review Source: Capterra

I like the quick and easy design and development of new email campaigns.

Pros
I love the drag and drop editor. Designing emails is a breeze, and it's easy to get the look and feel along with the branding you want for each campaign.

Cons
The statistics and analytics dashboard could be improved. I find it hard to figure out my subscribers and unscubscribers each month. Their support is great, but looking for quick support through the help section is difficult. It's easy to search google for the answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rafael Lopez

Big and profesional campaings

Used daily for 2+ years
Reviewed 2016-11-03
Review Source: Capterra

We work with Mailup more than 3 years, very easy to work in his website. The tools to create your newsletter is easy and profesional.

Pros
Very easy and very professional service.

Cons
The price for user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Mailup: a decent service

Used daily for less than 6 months
Reviewed 2019-01-10
Review Source: Capterra

Pros
The best thing about Mailup is the designer of emails. It is easy to use and very intuitive. It is also very good to create "user lists"

Cons
Some "creative" functions may be outdated. It would be very good to incorporate animated icons, for example. What is also not very favorable is the price in relation to other products that offer the same service

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Automate your marketing campaigns

Used occasionally for free trial
Reviewed 2019-12-22
Review Source: Capterra

Easy to use and helps you cuts your time to manually design your email content.

Pros
Not only it provides you with an easy tool to design, send, and automate your marketing campaign via email, it also helps you by using SMS and Messaging Apps!

Cons
If you hesitate with their tool compare to other content marketing tool, you can try the starter pricing plan first for the beginning.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Jacek Sawczyszyn

Automating your marketing

Used occasionally for free trial
Reviewed 2019-07-12
Review Source: GetApp

Pros
It has a connection with Messenger and Telegram. It allows you to send campaigns based on templates, all this via e-mail, SMS or messaging apps.

Cons
It doesn't work with Viber, Whatsapp, Snapchat or Instagram.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Easily start a conversation

Used occasionally for free trial
Reviewed 2019-08-22
Review Source: GetApp

Pros
I felt like it was very easy to automate emails and text messages for marketing purposes. You can also integrate it with other social media platforms.

Cons
Didn't use it enough to be able to list out any cons!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Happy with MailUp

Used weekly for 6-12 months
Reviewed 2018-12-11
Review Source: Capterra

Very happy with MailUp and their Customer Service.

Pros
MailUp offers an easy-to-use platform to send bulk emails. Its pricing and features are good, compared to other similar platforms.

Cons
Some of the information required during the initial set-up was not so clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Guido Walter Pettinari

Rating only

Reviewed 2017-04-13
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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