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Snapchat for Business Logo

Mobile messaging & multimedia platform

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Snapchat for Business - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Snapchat for Business overview

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Based on 1133 verified user reviews

What is Snapchat for Business?

Snapchat for Business is a social media marketing tool with key features that include content management, reporting and analytics, automated publishing, keyword filtering, multi-account management, contact management, and more.

Who uses Snapchat for Business?

Reviews for Snapchat for Business come from a wide variety of industries, including computer software (5% of reviewers), marketing and advertising (5%), and education management (4%). The most frequent use case for Snapchat for Business cited by reviewers is social media marketing (84% of reviewers).

What do users say about Snapchat for Business pricing?

Most reviewers indicate that Snapchat offers excellent value for money, especially praising its free version and affordable advertising. Some users report that Snapchat Plus lacks significant advantages, and a few reviewers feel certain paid features should be free.

What are the most popular integrations for Snapchat for Business?

The Snapchat for Business integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.6 out of 5 for its integration with Snapchat for Business) and PayPal (a payment processing product, 4.9).

Starting price

5per feature

Alternatives

with better value for money


Pros & Cons

Enhancement

Multimedia

Promotion

Safeguarding

Ephemerality

Visibility

Snapchat for Business’s user interface

Ease of use rating:

Snapchat for Business pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(384)
5(738)

What do users say about Snapchat for Business?

Users say Snapchat for Business offers creative ways to share photos and videos using a wide variety of fun filters, AR effects, and editing tools. They find it engaging for both personal moments and marketing, appreciating features like Stories, geofilters, and ephemeral content that help connect with audiences in real time. They report it’s popular for reaching younger demographics and boosting brand visibility.

Some mention the interface can be confusing, especially for new users, and note limitations in analytics and integration with other platforms. They feel the disappearing messages enhance privacy, but sometimes make saving important chats or content challenging.

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Who uses Snapchat for Business?

Based on 1,133 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Marketing and Advertising
Education Management
Hospital & Health Care
Others

Use cases

Social Media Marketing
Marketing
Small Business Marketing
Lead Generation Services
Social Networking

Snapchat for Business's key features

GetApp's analysis of 304 verified user reviews collected between July 2021 and January 2025 identifies Snapchat's most critical features and summarizes user sentiment about those features.

Content management

Reviewers appreciate Snapchat's content management capabilities for their ease of use and efficiency. They highlight the ability to organize, schedule, and publish content at optimal times, which enhances audience engagement. Users value the creative tools, filters, and editing options available for customizing content. They also mention the importance of saving and accessing content later, and the ability to control privacy settings. Some users note the need for better management of news feed content. Of the 188 Snapchat users who gave detailed accounts of their use of Content Management, 94% rated this feature as important or highly important.

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“"Content management" is crucial on Snapchat because it allows users to efficiently organize and oversee content, enabling them to precisely schedule messages and materials for optimal timing. This enhances audience interaction and engagement, thereby”
SK

Shehab K.

Shehab khaled

“it very easy to work with in like managing the different types of content, such as photos, videos, stories, lenses, and filters, to ensure they are engaging and relevant to the target audience. effective content management on Snapchat involves understanding target audience, creating engaging content, strategically distributing it, and continuously monitoring and adjusting your approach based on user feedback and analytics. ”
kt

kerolos t.

cybersecurity engineer


Reporting/Analytics

Reviewers indicate that Snapchat's reporting and analytics tools provide valuable insights into content performance. They appreciate the ability to track key metrics such as views, engagement rates, and demographics. Users find these tools helpful for optimizing campaigns, understanding audience behavior, and measuring ROI. However, some users feel that the analytics could be more detailed and comparable to other platforms. Overall, they find the reporting capabilities beneficial for improving content strategies. Of the 136 Snapchat users who gave detailed accounts of their use of Reporting/Analytics, 86% rated this feature as important or highly important.

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“Reporting and analytics provide valuable insights into the performance of Snapchat content. Users can track key metrics such as views, engagement rates, completion rates”
mh

mohamed h.

nurse

“The analytics feature enables me to track my performance, understand the needs of my audience and also analyze my competitors ”
LD

Leta D.

Trainer


Automated publishing

Users report that automated publishing on Snapchat enhances operational efficiency by allowing them to schedule and automatically publish content. They find this capability saves time, ensures consistency, and improves content strategy. Reviewers appreciate the convenience of maintaining a regular presence without manual effort. Some users mention the need for improvements in automation compared to other platforms. Overall, they find automated publishing helpful for managing content and engaging with the audience effectively. Of the 192 Snapchat users who gave detailed accounts of their use of Automated Publishing, 85% rated this feature as important or highly important.

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“Automated publishing in Snapchat streamlines content distribution, ensuring timely and consistent sharing for optimal audience reach. This feature saves time, improves planning, and enhances overall content strategy”
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Ahmed N.

Manufacturer

“Efficiency and time: Automated posting saves time and helps manage content more efficiently, as posts can be prepared in advance and scheduled to be published at specific times without the need for actual presence to publish each post.”
NM

Nesma M.

Sales


Keyword filtering

Reviewers highlight the importance of keyword filtering on Snapchat for maintaining a safe and positive environment. They appreciate the ability to filter out unwanted or inappropriate content, which enhances the relevance and accuracy of search results. Users find this capability useful for personalizing their chat experience and avoiding offensive content. They also mention the benefits of identifying popular keywords and improving content discoverability. Some users feel that keyword filtering could be more critical for the platform. Of the 109 Snapchat users who gave detailed accounts of their use of Keyword Filtering, 85% rated this feature as important or highly important.

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“Filtering keywords in Snapchat enables me to reach my content and achieve better interaction. It also helps me determine the target audience using keywords, which increases the likelihood of the content reaching interested people.”
ET

Effat T.

Programming Engineer

“Keyword filtering enhances the relevance and accuracy of search results. By filtering keywords or phrases that are not relevant to the search query or that indicate low-quality content, products can ensure that users receive more precise and targeted search results. This improves the overall search experience and increases user satisfaction.”
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Charaf E.

Freelancer


Multi-Account management

Users appreciate the convenience of multi-account management on Snapchat, allowing them to switch between multiple accounts seamlessly. They find this capability particularly useful for managing personal and professional accounts or different interests. Reviewers mention the benefits of improved organization, productivity, and audience targeting. However, some users note that Snapchat does not officially support multi-account management, and they would like to see this capability implemented for better efficiency. Of the 189 Snapchat users who gave detailed accounts of their use of Multi-Account Management, 81% rated this feature as important or highly important.

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“Snapchat's multi-account management is a powerful tool for individuals, businesses and brands to communicate and interact with their audience in an effective way. One of the most important advantages of managing multiple accounts is the ability to reach a diverse audience and deliver the right content for each category.”
ao

abood o.

salesman

“Snapchat does not have a native multi-account management feature for individual users. If Snapchat were to introduce a multi-account management feature, it could significantly benefit users by providing convenience, efficiency, and better organization in managing different profiles or personas. It would streamline the user experience and allow for more seamless transitions between accounts, making it easier for individuals, businesses, influencers, and teams to manage their presence on the platform.”
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Sunny K.

eMarketing Manager


Contact management

Reviewers find Snapchat's contact management capabilities valuable for organizing and managing connections. They appreciate the ability to add, block, and categorize contacts, as well as control privacy settings. Users highlight the ease of importing contacts from their phone and the option to create group chats. They also mention the importance of managing communication effectively and fostering connections with friends and followers. Some users note difficulties in reaching customer support for contact-related issues. Of the 136 Snapchat users who gave detailed accounts of their use of Contact Management, 75% rated this feature as important or highly important.

See related user reviews

“ contact management on Snapchat impacts the user's social interactions, privacy, and ability to engage with their audience. It allows users to customize their experience, maintain privacy, and foster connections with friends, followers, and collaborators very well .”
AA

Abdelrahman A.

Site Engineer

“Users can control their connections and contacts. They have the option to block or stop syncing their contacts. This helps them manage and keep track of who fits on their connection list. One can manage and control contacts on their network by utilising Snapchat Privacy Settings.”
WM

Winfield M.

Freelancer


All Snapchat for Business features

Features rating:

User profiles
Activity/News feed
Live chat
Group management
Image library
Content library
Activity dashboard
Engagement tracking
Advertising management
Customer segmentation
Performance metrics
Campaign analytics
Automated scheduling
Post scheduling
Campaign management
Conversion tracking
Drag & drop
Campaign Segmentation
Customizable templates
Dashboard
Contact database
Filtering
Lead capture

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Snapchat for Business price and value

Value for money rating:

Of 27 reviews that provide robust commentary on Snapchat for Business's price and value, 81% mention it in a positive light.

Most reviewers indicate that Snapchat offers excellent value for money, highlighting its free version and low-cost advertising options. They appreciate the ability to market products and services inexpensively, making it accessible for small businesses with limited budgets. Users think the platform is easy to use and effective for creating budget-friendly campaigns. Some users report that while there are paid features available, the free version provides substantial benefits. However, some reviewers feel that Snapchat Plus lacks significant advantages over the free version and mention that certain paid features should be free. Additionally, a few users find the advertising costs higher compared to other platforms.

, and

To see what individual users think of Snapchat for Business's cost and value, check out the review excerpts below.

“Snapchat also offers free version from which you can get familiar with this software and later purchase it for maximum benefits.”
Verified reviewer profile picture

Abid S.

Manager Operations

“The fact that it's easy to market a small business to such a large platform of people in a relatively inexpensive and timely fashion”
JT

Jacob T.

User

“snapchat Plus does not have real features or benefits over the free snapchat”
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momen s.

programmer

Snapchat for Business integrations (97)

Integrations rated by users

We looked at 1,133 user reviews to identify which products are mentioned as Snapchat for Business integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.7 (6)

before the introductions of "Stories", I would record the video on Snapchat and post it through my other social media apps. Instagram and Snapchat video sizes worked well for me. Even with Stories being a thing now, I still would use Snapchat for the filters

It is important that these integrate easily so that I do not have to post the same contacts on multiple platforms. The saves me time and helps to ensure everything work sufficiently.

AA

Avery A.

Worship Leader

1/2
PayPal logo
PayPal

Integration rating: 5.0 (3)

it optimize my enterprise's payments processes and work toward achieving sustainable growth in my business.

kd

khaled d.

customer service agent

Snapchat for Business support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk

Snapchat for Business FAQs

Q. What type of pricing plans does Snapchat for Business offer?

Snapchat for Business has the following pricing plans:
Starting from: $5.00
Pricing model: Free

These products have better value for money


Q. What is Snapchat for Business used for?

Snapchat is a social messaging and multimedia platform that helps businesses increase awareness and reach unique audiences with engaging ad formats on mobile. Users can create, manage, and measure campaigns while at work or on the go, and drive action with ad products that are interactive and fun, for every objective. Snapchat’s ad products include Snap Ads which help captivate audiences with full-screen vertical ads (with attachments); location-based ‘filters’ for establishments or events, and interactive ‘lenses’ for customer videos. Snapchat for business includes an ‘ad manager’ which enables users to create, optimize, and manage campaigns by uploading content and media, and selecting an ad type. Users can choose an objective, set an audience and budget, and schedule and run campaigns. The predefined audiences feature allows business users to choose from more than 300 audiences based on what Snapchatters purchase and watch, what they like, and where they go. Users can get specific with demographics by age, location, device type, and advanced demographics such as household income and parental status. The audience matching feature enables users to combine their data with Snapchat’s to build custom audiences, with drag and drop functionality for building customer lists. Tools for Snapchat Snap Ads reporting allow users to monitor campaigns in real time and identify key performance trends for optimization. Snapchat for business tracks the amount of times a user’s ad was served, including first and third-party metrics on how much attention ads received alongside support for MRC viewability metrics.


Q. What are the benefits of using Snapchat for Business?

  • Create custom filters and drive brand awareness, advocacy, and action in one package.

  • Drive traffic to pre-loaded websites and get customers to send their account email and more with a tap.

  • Create and manage campaigns with Snapchat Snap Ads including custom or predefined audiences, demographics, geofilters, and more.

  • Users can drive installs for their organization's app with a swipe and a tap, without ever leaving Snapchat.

  • Snapchat provides users with data on how many Snapchatters saw their ad, including real-time key performance trends, and reporting.


  • Q. Who are the typical users of Snapchat for Business?

    Snapchat for Business has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Snapchat for Business support?

    Snapchat for Business supports the following languages:
    English


    Q. Does Snapchat for Business support mobile devices?

    Snapchat for Business supports the following devices:
    Android, iPad, iPhone


    Q. Does Snapchat for Business offer an API?

    No, Snapchat for Business does not have an API available.


    Q. What other apps does Snapchat for Business integrate with?

    Snapchat for Business integrates with the following applications:
    PayPal, Pixability, Sprinklr, LiveRamp, AdParlor, Phorest, Fastory, Instagram


    Q. What level of support does Snapchat for Business offer?

    Snapchat for Business offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk

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