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VipeCloud

Sales CRM With Marketing Suite That Builds Rapport With You

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(19)

VipeCloud Reviews

Overall rating

4.9

/5

157

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.32/10

Reviews by rating

Pros and cons

The overall experience with VipeCloud has been amazing. The customer service with [SENSITIVE CONTENT] has been far superior to other companies I have worked with.
In particular, [SENSITIVE CONTENT] has been outstanding in providing personalized support in exploring how best to use VipeCloud to suit us as a law firm.
VipeCloud is a user-friendly, easy to implement platform that has robust features that can be used in multiple ways. The video emailing capabilities are awesome and exactly what I was looking for.
Strange but that's what customer service told me to do.
Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.
It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.
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157 reviews

Recommended

KS
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Kelly S.

CEO

Retail, self-employed

Review source

Overall Rating

Amazing customer support and tools that has increased my business 400%

Reviewed 2 years ago

Transcript

Abhishek: My name is Abhishek. I'm an R&D scientist. I give Smartlook a five out of five. And for more...

MC
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Marcia C.

Cosmetics, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful Company

Reviewed a month ago
Pros

VipeCloud is a great company and it has made a positive difference in my business.

Cons

I like every aspect of VipeCloud. I have no complaints.

JB
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John B.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our go-to tool for everything!

Reviewed 2 years ago

Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.

Pros

As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.

Cons

There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!

Vendor response

Thank you for the wonderful review!

ds
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dan s.

Financial Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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good

Reviewed 2 years ago

pretty good. customer support [SENSITIVE CONTENT] is excellent

Pros

email tracking after campaigns are sent. i am not using CRM

Cons

nothing so far, just started using software

TW
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Tom W.

Management Consulting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VipeCloud is the right solution for my firm

Reviewed 3 months ago

Exceptional. My experience is hugely better than I had with a more well-known platform.

Pros

On-boarding and Customer Service. I got personal attention when I bought and launched VipeCloud. I wasn't directed to some YouTube video. An expert VipeCloud representative was available to walk me through the setup and answer my questions. And they were available for follow-up calls.

Cons

The thing that users in a larger organization might like least is a benefit to me. The simple way I use the basic features and can grow into VipeCloud's advanced features is a big plus for my firm and other small to medium organizations like mine.

Vendor response

Thank you and welcome aboard! We're looking forward to building your business with you!

RR
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Rene R.

Real Estate, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VIPE CLOUD COMBINES SO MUCH FUNCTIONALITY IT MAKES YOUR JOB EASIER

Reviewed 4 years ago

The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.

Pros

How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.

Cons

Just the initial setup and learning curve.

ST
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Steve T.

Wine and Spirits, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Satisfied Customer

Reviewed 7 months ago

So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to be set up.

Pros

Love the pricing but what I like the most is the support. [sensitive content hidden] is awesome and always available. He helps me with everything I need. If you want support go to VipeCloud.

Cons

Do not know yet. Will know in a few months

Vendor response

Thank you Steve!

SC
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Stephanie C.

Retail, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for small business.

Reviewed a month ago
Pros

The features of the product. There are lots of options.

Cons

It's not easy to learn right out the gate but once you know it it's easy!

TT
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Tonya T.

Cosmetics, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Vipe Cloud Review

Reviewed a month ago

I would recommend VipeCloud to any business owner who needs to schedule emails and contact their team or customers on a regularly basis.

Pros

I love the ease of using templates and scheduling emails to go out to my team and customers! It is a very use friendly software that makes my business marketing simpler and easy!

Cons

I have not found anything so far that I am unhappy with about VipeCloud!

NM
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Nichole M.

Cosmetics, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Loving the new features

Reviewed 2 months ago
Pros

How beautiful and professional my emails are

Cons

It has been a little tricky to learn, initially

Vendor response

Thank you! Please don't hesitate to reach out to our support if you have any questions. Send an email to support@vipecloud.com. -Adam

SO
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Shelley O.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This has freed me up to invest time in the tasks most important for growth.

Reviewed 2 months ago
Pros

Integration was so simple. I love to "set it and forget it" when it comes to mass communication.

Cons

Nothing I have found to be missing at all.

Vendor response

Thank you!

SW
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Steve W.

E-Learning, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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VipeCloud

Reviewed 4 years ago

CRM, drip campaign emails, video emails all were taken care of by VipeCloud.

Pros

Full featured with new thoughtful features continually being added. Good Value and Powerful

Cons

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

LD
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Lila D.

Cosmetics, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Things I like

Reviewed 2 years ago

My assistant does everything for me so I don’t use all the capabilities.

Pros

I like the ease of getting info out in mass. I like all the capabilities this program offers. I especially like being able to interact with people individually. I appreciate the price.

Cons

So many capabilities that it’s a bit overwhelming.

LA
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Leigh Ann D.

Consumer Goods, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision I have made.

Reviewed 4 years ago
Pros

Vipe Cloud is so easy to use and simplifies my communication processes. My communications always look professional, are created in record time, and have a high delivery and open rate. Vipe Cloud has changed my business and the way that I communicate with customers and my team. I have seen it directly impact my bottom line almost instantly. I couldn't be happier.

Cons

The only suggestions that I have is to make it easier to create your own backgrounds on templates. Other than that, I am completely happy.

Vendor response

Thank you for the review and feedback Leigh Ann!

LH
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Linda H.

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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VipeCloud email service

Reviewed 4 years ago
Pros

Helps me communicate effectively with my large unit The editing feature is fairly easy to use. The reports and email open alerts are very useful. Capacity for larger videos and graphics than others I have worked with. Good and prompt customer service Good uniformity across apps and desktop platforms as opposed to limited options of what you can do with apps of other services

Cons

Would like to access the opened email through a link in the opened email alert Limited editing capability from my iPad. (seem to get more "freezes" etc.

Vendor response

Thanks Linda and great ideas!

SB
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Susan B.

Cosmetics, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effectiveness with VipeCloud

Reviewed 2 years ago

VipeCloud is an invaluable resource for our business!

Pros

User friendly, able to share and collaborate with others, great designs

Cons

Would like an app that has more features

RB
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Rachel B.

Cosmetics, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Email Marketing Solutions Made Easy

Reviewed 4 years ago

I use VipeCloud alongside my virtual assistant for my direct sales business, and the integration of what she creates for me, and what I create - and the ability to share email templates between us two is brilliantly easy!

Pros

The user-ability of the platform is so easy to navigate. I have a background in Marketing, and jumping into this platform was really easy, as it provides comparable features as others on the market, but for a non-marketer it's very easy to find your way around. My favorite feature of the software is the simple drag and drop email templates and creation.

Cons

As of now, I don't have any complaints about the software.

BC
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Barb C.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Still learning but love the ease of editing and ability to stores and access data

Reviewed 4 years ago
Pros

Ease and flexibility and always looking to grow

Cons

Nothing yet as I'm just learning and my assistant does most of the work. However the video option could be more streamlined.

ME
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Montanna E.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy happy

Reviewed 2 years ago

Great!

Pros

I love that I can do email marketing keep my consultant and customer contacts in here, social media marketing and posting! Video integration is very simple and I can store email templates as well!

Cons

Very difficult to use vibe cloud on mobile platforms such as iPad or iPhone Best on computer!

BA
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Brenda A.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing communication tool

Reviewed 4 years ago

Very positive. Very effective. I highly recommend it.

Pros

The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.

Cons

Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.

Vendor response

Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email support@vipecloud.com if you need additional help! -Adam

JS
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Jacob S.

Marketing and Advertising, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Made My Marketing Agency Run 10X Smoother

Reviewed 3 years ago

Before I got VipeCloud, I was constantly buried in spreadsheets and data which costs me a ton of time every week. Now I've been able to consolidate all of my data, keep track of sales pipelines, and run automated email campaigns — all in one platform. It's like having an assistant without a salary.

Pros

VipeCloud allowed me to keep track of all of my contacts across my business in detail and provided me an array of features within the Marketing Suite, Sales CRM, along with a bunch of automation solutions.

Cons

It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.

ML
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Margrette L.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer support like no other

Reviewed 9 months ago

I wish I had reached out to customer support sooner. [sensitive content hidden] got right back to me about a question I thought was pretty involved regarding duplicate contacts. He sent me super easy to follow steps to update my contact lists. I can't tell you how much I appreciate the quick answer, even on a Sunday! Put me at ease and got my email campaign back on track!

Pros

I find it easy to update email templates and keep track of my email communication with my clients.

Cons

Wish the email that was used could be our regular gmail email.

JH
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Johnna H.

Cosmetics, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Service

Reviewed 2 years ago

I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!

Pros

I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!

Cons

No cons that I have discovered yet, I am very happy.

DC
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Denise C.

Real Estate, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VipeCloud Review

Reviewed 4 years ago

There is a lot to the product and I am sure I am far from using it to it's fullest potential. Wish I had time to learn more.

Pros

For the most part easy to figure out and love that there are training videos available.

Cons

There are hick-ups with attaching agents with agencies. Somehow that has disappeared with some of my clients.

KV
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Katie V.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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VipeCloud is essential

Reviewed 2 years ago
Pros

I love this software because it streamlines my time and ability to work more effectively. It’s simple to learn and use.

Cons

There really isn’t anything I can think of that I do not like. I don’t know all the ins and outs yet but what i utilize has been great.

MS
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Maggie S.

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly!

Reviewed 2 years ago

Great! Easy, so glad I switched!

Pros

Figure things out easily, even though I’m not very tech savvy. Customer care seems to always be ready to help although I haven’t Needed it yet. Used other services in past, this one is best by far!

Cons

Only negative I have found are some of my post and emails get read less and I believe it is because it says …posted by “Vipecloud”, at the bottom of them. I know Facebook makes this process happen, so really no fault of Vipecloud. But, I have been told the name Vipecloud sounds spammy so they were just skipping over those post, til I told them they were actually from me.