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Sales CRM With Marketing Suite That Builds Rapport With You
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Kelly S.
CEO
Retail, self-employed
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Abhishek: My name is Abhishek. I'm an R&D scientist. I give Smartlook a five out of five. And for more...
Marcia C.
Cosmetics, self-employed
Used weekly for 2+ years
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VipeCloud is a great company and it has made a positive difference in my business.
I like every aspect of VipeCloud. I have no complaints.
John B.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.
As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.
There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!
Thank you for the wonderful review!
dan s.
Financial Services, 1-10 employees
Used weekly for less than 6 months
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pretty good. customer support [SENSITIVE CONTENT] is excellent
email tracking after campaigns are sent. i am not using CRM
nothing so far, just started using software
Tom W.
Management Consulting, self-employed
Used daily for less than 6 months
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Exceptional. My experience is hugely better than I had with a more well-known platform.
On-boarding and Customer Service. I got personal attention when I bought and launched VipeCloud. I wasn't directed to some YouTube video. An expert VipeCloud representative was available to walk me through the setup and answer my questions. And they were available for follow-up calls.
The thing that users in a larger organization might like least is a benefit to me. The simple way I use the basic features and can grow into VipeCloud's advanced features is a big plus for my firm and other small to medium organizations like mine.
Thank you and welcome aboard! We're looking forward to building your business with you!
Rene R.
Real Estate, 1-10 employees
Used weekly for 2+ years
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The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.
How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.
Just the initial setup and learning curve.
Steve T.
Wine and Spirits, 1-10 employees
Used weekly for less than 6 months
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So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to be set up.
Love the pricing but what I like the most is the support. [sensitive content hidden] is awesome and always available. He helps me with everything I need. If you want support go to VipeCloud.
Do not know yet. Will know in a few months
Thank you Steve!
Stephanie C.
Retail, 51-200 employees
Used weekly for 2+ years
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The features of the product. There are lots of options.
It's not easy to learn right out the gate but once you know it it's easy!
Tonya T.
Cosmetics, self-employed
Used weekly for 6-12 months
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I would recommend VipeCloud to any business owner who needs to schedule emails and contact their team or customers on a regularly basis.
I love the ease of using templates and scheduling emails to go out to my team and customers! It is a very use friendly software that makes my business marketing simpler and easy!
I have not found anything so far that I am unhappy with about VipeCloud!
Nichole M.
Cosmetics, 11-50 employees
Used weekly for 1-2 years
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How beautiful and professional my emails are
It has been a little tricky to learn, initially
Thank you! Please don't hesitate to reach out to our support if you have any questions. Send an email to support@vipecloud.com. -Adam
Shelley O.
Retail, 1-10 employees
Used daily for less than 6 months
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Integration was so simple. I love to "set it and forget it" when it comes to mass communication.
Nothing I have found to be missing at all.
Thank you!
Steve W.
E-Learning, 1-10 employees
Used daily for 6-12 months
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CRM, drip campaign emails, video emails all were taken care of by VipeCloud.
Full featured with new thoughtful features continually being added. Good Value and Powerful
I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.
Lila D.
Cosmetics, self-employed
Used weekly for 2+ years
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My assistant does everything for me so I don’t use all the capabilities.
I like the ease of getting info out in mass. I like all the capabilities this program offers. I especially like being able to interact with people individually. I appreciate the price.
So many capabilities that it’s a bit overwhelming.
Leigh Ann D.
Consumer Goods, self-employed
Used daily for less than 6 months
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Vipe Cloud is so easy to use and simplifies my communication processes. My communications always look professional, are created in record time, and have a high delivery and open rate. Vipe Cloud has changed my business and the way that I communicate with customers and my team. I have seen it directly impact my bottom line almost instantly. I couldn't be happier.
The only suggestions that I have is to make it easier to create your own backgrounds on templates. Other than that, I am completely happy.
Thank you for the review and feedback Leigh Ann!
Linda H.
Cosmetics, 51-200 employees
Used daily for less than 6 months
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Helps me communicate effectively with my large unit The editing feature is fairly easy to use. The reports and email open alerts are very useful. Capacity for larger videos and graphics than others I have worked with. Good and prompt customer service Good uniformity across apps and desktop platforms as opposed to limited options of what you can do with apps of other services
Would like to access the opened email through a link in the opened email alert Limited editing capability from my iPad. (seem to get more "freezes" etc.
Thanks Linda and great ideas!
Susan B.
Cosmetics, self-employed
Used weekly for 1-2 years
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VipeCloud is an invaluable resource for our business!
User friendly, able to share and collaborate with others, great designs
Would like an app that has more features
Rachel B.
Cosmetics, self-employed
Used weekly for less than 6 months
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I use VipeCloud alongside my virtual assistant for my direct sales business, and the integration of what she creates for me, and what I create - and the ability to share email templates between us two is brilliantly easy!
The user-ability of the platform is so easy to navigate. I have a background in Marketing, and jumping into this platform was really easy, as it provides comparable features as others on the market, but for a non-marketer it's very easy to find your way around. My favorite feature of the software is the simple drag and drop email templates and creation.
As of now, I don't have any complaints about the software.
Barb C.
Consumer Services, 1-10 employees
Used daily for less than 6 months
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Ease and flexibility and always looking to grow
Nothing yet as I'm just learning and my assistant does most of the work. However the video option could be more streamlined.
Montanna E.
Retail, 11-50 employees
Used daily for 1-2 years
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Great!
I love that I can do email marketing keep my consultant and customer contacts in here, social media marketing and posting! Video integration is very simple and I can store email templates as well!
Very difficult to use vibe cloud on mobile platforms such as iPad or iPhone Best on computer!
Brenda A.
Cosmetics, self-employed
Used daily for less than 6 months
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Very positive. Very effective. I highly recommend it.
The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.
Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.
Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email support@vipecloud.com if you need additional help! -Adam
Jacob S.
Marketing and Advertising, self-employed
Used daily for 1-2 years
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Before I got VipeCloud, I was constantly buried in spreadsheets and data which costs me a ton of time every week. Now I've been able to consolidate all of my data, keep track of sales pipelines, and run automated email campaigns — all in one platform. It's like having an assistant without a salary.
VipeCloud allowed me to keep track of all of my contacts across my business in detail and provided me an array of features within the Marketing Suite, Sales CRM, along with a bunch of automation solutions.
It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.
Margrette L.
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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I wish I had reached out to customer support sooner. [sensitive content hidden] got right back to me about a question I thought was pretty involved regarding duplicate contacts. He sent me super easy to follow steps to update my contact lists. I can't tell you how much I appreciate the quick answer, even on a Sunday! Put me at ease and got my email campaign back on track!
I find it easy to update email templates and keep track of my email communication with my clients.
Wish the email that was used could be our regular gmail email.
Johnna H.
Cosmetics, 11-50 employees
Used daily for less than 6 months
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I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!
I have used other similar software in the past and this blows everything else away. The pricing is amazing, very user friendly and helps my day be much more productive & profitable!
No cons that I have discovered yet, I am very happy.
Denise C.
Real Estate, 1,001-5,000 employees
Used daily for 1-2 years
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There is a lot to the product and I am sure I am far from using it to it's fullest potential. Wish I had time to learn more.
For the most part easy to figure out and love that there are training videos available.
There are hick-ups with attaching agents with agencies. Somehow that has disappeared with some of my clients.
Katie V.
Cosmetics, self-employed
Used daily for 6-12 months
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I love this software because it streamlines my time and ability to work more effectively. It’s simple to learn and use.
There really isn’t anything I can think of that I do not like. I don’t know all the ins and outs yet but what i utilize has been great.
Maggie S.
Cosmetics, 51-200 employees
Used daily for less than 6 months
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Great! Easy, so glad I switched!
Figure things out easily, even though I’m not very tech savvy. Customer care seems to always be ready to help although I haven’t Needed it yet. Used other services in past, this one is best by far!
Only negative I have found are some of my post and emails get read less and I believe it is because it says …posted by “Vipecloud”, at the bottom of them. I know Facebook makes this process happen, so really no fault of Vipecloud. But, I have been told the name Vipecloud sounds spammy so they were just skipping over those post, til I told them they were actually from me.