VipeCloud Reviews

How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.

Just the initial setup and learning curve.

Full featured with new thoughtful features continually being added. Good Value and Powerful

I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.

I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.

I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.

I think the most important thing that I like about VipeCloud is the ease of use. It is very user friendly and simple to learn how to use it. I use it mostly for email communication & social media strategy, and automation of both. I also use it to store content, and this is invaluable to be able to share short links. I've been very pleased with it so far.

I appreciate the tutorial videos on YouTube when I don't know how to use a feature. I haven't found much that I don't like yet.

Thank you Tiffany!

Vipecloud is not only user friendly, it's convenient and saves me time and energy everyday. [SENSITIVE CONTENT HIDDEN] and the staff are professional, friendly, knowledgeable and are able to always help quickly with any kinds of questions at any moment!

I don't think there is anything I could say that I don't like about Vipecloud.

Vipe Cloud is so easy to use and simplifies my communication processes. My communications always look professional, are created in record time, and have a high delivery and open rate. Vipe Cloud has changed my business and the way that I communicate with customers and my team. I have seen it directly impact my bottom line almost instantly. I couldn't be happier.

The only suggestions that I have is to make it easier to create your own backgrounds on templates. Other than that, I am completely happy.

Thank you for the review and feedback Leigh Ann!

The user-ability of the platform is so easy to navigate. I have a background in Marketing, and jumping into this platform was really easy, as it provides comparable features as others on the market, but for a non-marketer it's very easy to find your way around. My favorite feature of the software is the simple drag and drop email templates and creation.

As of now, I don't have any complaints about the software.

Ease and flexibility and always looking to grow

Nothing yet as I'm just learning and my assistant does most of the work. However the video option could be more streamlined.

This software allows me to market to different clients and groups.

Working on shortening that learn curve.

VipeCloud is easy to use once I figured it out.

It took a little bit of time to figure it out

1) It's easy to use, but it still gets hung up sometimes. On Thursday (Jan 16, 2020) I couldn't copy and paste, and I couldn't move any of the structures to another location. I decided that I wanted to change the structure from the one that goes fully across the page to one that had two structures so that I could put an image beside the text. I couldn't copy and I couldn't move my text. Then on Friday, (Jan 17, 2020) everything was working as expected. 2) I do like that I can in the Sent Menu, I can see what was sent out and how many people opened the email.

1) When it doesn't work like I expect it to. (See above.) 2) And I really wish that the editing boxes for each structure and element went OUTSIDE of the form instead of INSIDE the form. When it goes inside, it covers up what I am trying to grab or edit. First thing I do is center my text so that I can see it when I am typing. 3) SPELL CHECK! An email program SHOULD HAVE SPELL CHECK. : ...

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Hi Lisa, thank you for the detailed review and comments! We'll look into these. You are always welcome to reach out to us directly at support@vipecloud.com. Thanks again! -Adam

Overall ease of use. Lots of options, images, backgrounds, everything you need to create professional emails for your business. There customer support is top notch as well! I also love that is a drag and drop format, so its easy to learn!

It took a hot second to learn the format and how to share things with others . However once I watched a couple of videos it was easy to learn.

Thank you Tasha!

What separates a good company from a great company are the people and the product. This company has Both. Response time is instant, modifications additions to the features happen like magic, most importantly they LISTEN and ask questions until they fully understand the needs of their client before they create a solution or demonstrate how to use the existing VipeCloud features to accomplish the required tasks.

While it much improved over the previous version, the mobile app stills requires some tweaking.

The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.

Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.

Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email support@vipecloud.com if you need additional help! -Adam

I am over the moon impressed with the ease of this product. I love the analysis report given after each mass email. Impressive.

I have no cons related to this product.

VipeCloud allowed me to keep track of all of my contacts across my business in detail and provided me an array of features within the Marketing Suite, Sales CRM, along with a bunch of automation solutions.

It's hard to find much wrong with VipeCloud since they're always constantly innovating to stay on top of the other CRMs out there.

The absolute best part about the software is the fact that the whole team is so accessible, they can help you at any point in the process. The software is simple enough to use, but having the support the VipeCloud team provides makes it even easier.

There are a few bugs that come up every so often, but again, the support team resolves them so quickly!

I love how easy it is to attach a video to emails and track the clicks. Excellent support, they are amazing!

Not sure, they just updated the interface which was due.

Helps me communicate effectively with my large unit The editing feature is fairly easy to use. The reports and email open alerts are very useful. Capacity for larger videos and graphics than others I have worked with. Good and prompt customer service Good uniformity across apps and desktop platforms as opposed to limited options of what you can do with apps of other services

Would like to access the opened email through a link in the opened email alert Limited editing capability from my iPad. (seem to get more "freezes" etc.

Thanks Linda and great ideas!

Having an app for viewing and sending information and not having to log into a website every time!

Mainly just the process of trying to learn how to use it without a lot of “how tos”.

Thank you Kylie! We're continually improving the user interface and I hope the product is becoming easier for you!

For the most part easy to figure out and love that there are training videos available.

There are hick-ups with attaching agents with agencies. Somehow that has disappeared with some of my clients.

This product is visually appealing and very easy to learn and navigate. It is fantastic to have a number of powerful, actually useful, tools at your fingertips with next to no learning curve.

There were a few glitches in the software at first, but the team at VipeCloud was extremely prompt in their responses and worked to eliminate these immediately.

Love the response from my customers as they are receiving my emails! They are beautiful and clear.

I don’t know as much as I want to :) My fault - not VipeClouds

I pay someone to do my iCloud so I am unable to tell you exactly how if any troubles I have. I do get a lot of notifications in my email which makes it hard to manage. I would like to have just the summary who opened.

I would like to get just a summary of how many and who open the emails

I have just started using VipeCloud for my business and I have been very pleased so far. I love that it tells me instantly when someone opens the email, but more importantly when people click on the links. It's important for me to know which team members are engaging in those emails.

So far there hasn't been anything I haven't liked. I have only been using less than 6 months.