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Reputation Management Software with Multi-Channel Distribution (2026)

Last updated: April 2026

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31 software options

Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Eclincher logo

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

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Emitrr logo
Category Leaders

Customer engagement platform for local business owners

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"With our unified review interface it's easier to manage online reputation across multiple platforms.
Leveraging our SMS texting capabilities our customers generate 80% more organic reviews across major platforms like Facebook, Google, Healthgrades etc."

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Shopper Approved logo

Reputation management solution

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Shopper Approved is an eCommerce tool for collecting, managing, and promoting seller ratings, product reviews, video reviews, Q&A, and other social signals on the website and throughout the web to drive traffic, create urgency, and improve conversions.

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GetMoreReviews logo

Review generation & reputation monitoring tool

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GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow revolutionizes customer experience by turning feedback into actionable insights. Effortlessly capture feedbacks, engage with customers, manage reviews, and resolve complaints swiftly. Securely access & analyze data, connect with a global audience, and maintain brand consistency.

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ReputationStacker logo

Reputation management software

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ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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GatherUp logo
Category Leaders

Software to gather, manage, and market customer reviews.

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GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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TransparenSEE logo

Multi-location marketing platform

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TransparenSEE is an AI-powered local marketing dashboard that simplifies business listing and reputation management. The tool empowers businesses to manage, monitor, and optimize local presence across all major platforms, ensuring the brand remains top of mind throughout the customer journey.

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StoryTap logo

StoryTap is the leader in story-led video automation.

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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

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DashGoo logo

Software for creating digital marketing reports

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DashGoo is a platform for developing integrated, customizable digital marketing reports for Google Analytics, AdWords, Instagram, YouTube, Facebook, among others, to automate marketing campaigns and customize dashboards for customers.

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Retamo logo

Online review and reputation management software

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Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

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Cinch logo

A combined customer data and marketing automation platform.

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As a leading indicator of your future growth, online reviews reflect your business health. With Cinch, you can harness the online conversations happening about your brand—and see significant gains in less than a month with automated review requests, surveys, and reviews responses.

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Reputation Studio logo

Reputation management tool to monitor and analyze reviews

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Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze customer reviews across multiple channels such as marketplaces, websites, social media, and more. Agents can utilize customizable templates to respond to clients' queries.

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ReviewTec logo

Cloud-based review and reputation management solution

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ReviewTec is a cloud-based review and reputation management solution for gathering and managing customer reviews, automating review requests via SMS and email, and integrating with top review platforms. The tool helps businesses of all sizes enhance their online reputation.

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Jooice logo

Cloud-based and AI-enabled digital platform

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Cloud-based and AI-enabled digital platform that helps optimize business profiles, manage customer interactions and reviews, streamline online presence, and more. It also helps automatically draft responses to customer reviews.

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Reviewpro Reputation logo

Improve your online reputation and watch revenue grow

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Analyse, understand, and measure online reputation results using the Global Review Index™️, a proprietary algorithm based on data collected from 45 languages across 140 review sites. Benchmark competitors, make data driven decisions, and watch your reputation and revenue grow. ​

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

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Quick Hub logo

Reputation management solution

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QuickHub’s Reputation Management tool, Quick Reviews, helps businesses build trust and boost visibility. Collect, analyze, and respond to customer feedback with ease. Monitor reviews across platforms, identify trends, and improve customer satisfaction, ensuring a strong, credible online presence.

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