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Top Rated Social Media Management Software with Contact Database in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

A contact database helps manage and organize client information, track interactions, and improve communication. It supports targeted marketing, simplifies data collection, and provides insights into email performance and client engagement. Our reviewers in social media management software rated this feature as highly important.

3 Best Social Media Management Software with Contact Database

  • Constant Contact
  • Airtable
  • HubSpot Marketing Hub - Highest rated for contact database

See other top Social Media Management products with contact database

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the social media management software category. They also needed to have sufficient reviews about contact database, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for contact database based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Constant Contact logo
4.3
(2.9K)
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User insights about the contact database feature

Users find Constant Contact's contact database intuitive and easy to use for organizing and managing contacts. They appreciate the ability to create, update, and segment lists based on various criteria. Reviewers highlight the ease of importing and exporting contacts, as well as the customizable fields for sorting. However, some users mention challenges with managing bounced emails and the need for more robust tagging features. Overall, they value the database for targeted email campaigns and maintaining organized contact information.
“We are able to separate our lists according to donor level, as well as other critical distinctions, to help us target specific populations without having to hand select each recipient. ”
NC

Nick C.

Clinical Director

“Allows me to update and create lists of my most contacted groups, and ensure that they're able to recieve the different mailings I draft.”
Verified reviewer profile picture

Christopher H.

Associate Director of Development

Social Media Management key features coverage

Constant Contact offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.5
Post Scheduling4.6
Automated Publishing4.7
Content Management4.6
Multi-Account Management4.6
Reporting/Analytics4.4

Pros and cons based on 2,911 verified reviews

52% of users rated Constant Contact 5 out of 5 stars, while 3% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,911 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective client management

Easy newsletter creation

Comprehensive email marketing

Efficient communication messaging

Versatile email campaigns

Cons:

Email handling issues

Text formatting challenges

Subscription management limitations

Frequent issue management

High costs for features

See pros and cons details

Pricing

Starting price:$12 usage based/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Airtable logo
4.7
(2.2K)
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User insights about the contact database feature

Reviewers appreciate Airtable's contact database for its flexibility and customization options. They find it useful for integrating contacts with projects and other data, allowing for a highly tailored setup. Users highlight the ease of filtering, grouping, and linking contacts to various tasks and billing. They also value the smooth user interface and the ability to manage large databases efficiently. However, some mention the manual process of updating contacts. Overall, they find it helpful for centralized contact management and CRM purposes.
“We have a database of over 15,000 contact info, this software helps us manage it easily, filter certain contacts by dates of last interaction with us and many more.”
OE

Osaro E.

Customer experience

“We've been able to customize several contact databases for our needs and add functions specific to those contacts be it members, sponsors, pending members, etc. ”
Verified reviewer profile picture

Kellie G.

Nanny Industry Consultant ¿ Social Media Manager ¿ Blogger ¿ Writer ¿ Mentor ¿

Social Media Management key features coverage

Airtable offers 3 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.3
Post Scheduling
Automated Publishing
Content Management4.9
Multi-Account Management
Reporting/Analytics4.3

Pros and cons based on 2,222 verified reviews

70% of users rated Airtable 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,222 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective organization tools

Extensive customization options

High flexibility and adaptability

Comprehensive project management

Efficient project tracking

Cons:

Restrictive usage limitations

High cost concerns

Limited formula capabilities

Inconsistent mobile and desktop versions

Challenging user access management

See pros and cons details

Pricing

Starting price:$20 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

HubSpot Marketing Hub logo
4.5
(6.2K)
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User insights about the contact database feature

Reviewers appreciate HubSpot Marketing Hub's contact database for its intuitive and easy-to-use interface. They find it valuable for managing leads, tasks, and customer information in one centralized location. Users highlight its flexibility in customizing contact properties, segmenting audiences, and integrating with Salesforce. They also note the ease of filtering, creating lists, and automating workflows. However, some mention issues with duplicate contacts. Overall, they find it helpful for tracking customer interactions and maintaining organized data.
“What I like about the contact database in HubSpot Marketing Hub is how it centralizes all customer data in one place, making it easy to manage contacts and segment audiences based on various attributes like behavior, engagement, or demographics.”
JG

Jamie G.

Account Manager

“Perfect tool for creating a contact databse, it grabs details from both emails and website forms and keeps them in the reuired lists and allows you to move them through the funnel phases from lead to client. ”
RH

Rosie H.

Lead Marketing

Social Media Management key features coverage

HubSpot Marketing Hub offers 6 out of the 6 key features for Social Media Management software identified by reviewers:

Social Media Integration4.6
Post Scheduling4.5
Automated Publishing4.5
Content Management4.5
Multi-Account Management4.4
Reporting/Analytics4.5

Pros and cons based on 6,217 verified reviews

60% of users rated HubSpot Marketing Hub 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 6,217 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive automation features

Effective lead management

Streamlined marketing automation

Robust email marketing tools

Extensive training resources

Cons:

High cost concerns

Limited reporting capabilities

Complex navigation

Inefficient contact management

Limited template customization

See pros and cons details

Pricing

Starting price:$15 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Social Media Management Software with Contact Database in 2026

monday.com logo

Project management software

learn more
monday.com is a Social Media Management software your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual software of its kind and shows you exactly where things stand at a single glance.

Read more about monday.com

Users also considered
HubSpot Marketing Hub logo

All in one inbound marketing platform

learn more
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place

Read more about HubSpot Marketing Hub

Users also considered
Zoho Social logo
Category Leaders

Social media marketing for growing businesses

learn more
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard

Read more about Zoho Social

Users also considered
Dynamics 365 logo

ERP and CRM applications from Microsoft

learn more
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Read more about Dynamics 365

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Airtable logo

AI-Powered, No-Code App Building Platform

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Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required.

Read more about Airtable

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

learn more
Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

Read more about Hootsuite

Users also considered
Constant Contact logo

Streamlines marketing to grow loyal audiences

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Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Read more about Constant Contact

Users also considered
Marketing 360 logo

Marketing Platform For Small Business

learn more
Manage your social media
Connect any or all of your Facebook, Instagram, Google My Business or LinkedIn accounts, and begin scheduling content and managing and growing your social presence from one dashboard.

Read more about Marketing 360

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Nextiva logo

AI-enabled solution to streamline business communication

learn more
AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

Read more about Nextiva

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Thryv logo

All-in-one management solution built for small business

learn more
Social media management for small business. Works with Facebook, Twitter, Instagram, LinkedIn and Google+. Post now or in advance. Includes content library.

Read more about Thryv

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SALESmanago Marketing Automation logo

AI Customer Engagement Platform

learn more
AI Customer Engagement Platform combining Customer Data, Omnichannel Marketing Automation and Analytics.

Read more about SALESmanago Marketing Automation

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Agile CRM logo

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Act-On logo

Growth marketing automation platform

learn more
Act-On Software is the growth marketing automation leader that offers solutions empowering marketers to move beyond the lead and engage targets at every step of the customer lifecycle.

Read more about Act-On

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Brandwatch logo

Social media and reputation management platform

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Discover, attract, and engage customers with Brandwatch’s Social Media Management solution. Official partner of Meta, Twitter, & TikTok

Read more about Brandwatch

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ShortStack logo

Contests, forms and landing pages.

learn more
Create unique contests and giveaways, run social media contests, choose winners, send emails and analyze results - all from one place.

Read more about ShortStack

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ReachMail logo

Web-based email message creation and campaign marketing tool

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ReachMail is a web-based email marketing solution designed to meet the needs of small and medium-sized businesses, offering scalable pricing plans and features which include campaign creation and management, social media sharing, custom templates, a survey builder, spam checking, and reporting

Read more about ReachMail

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emfluence Marketing Platform logo

Built for marketers. Backed by humans.

learn more
Plan, schedule, and publish posts across multiple networks from one platform. Manage your content calendar, preview posts before they go live, and monitor performance metrics like impressions and clicks to refine your social strategy.

Read more about emfluence Marketing Platform

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

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ActiveDEMAND logo

An integrated marketing solution for marketers & agencies

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ActiveDEMAND is an online integrated marketing platform used by marketers and agencies to promote their products and services

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HypeAuditor logo

All-in-one solution to empower your influencer marketing.

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HypeAuditor uses innovative technology based on AI algorithms that enable the platform to identify behavioral patterns and detect potentially fraudulent activity on influencers’ accounts.

Read more about HypeAuditor

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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ADA logo

ADA AI Conversational Marketing Platform

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ADA personalizes customer engagement by putting the power of AI in the hands of the people who know your business best. With ADA, it's simple for non-technical teams to build an automated, enterprise-class chatbot that solves 80% of customer inquiries.

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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SprintHub logo

All-in-One Marketing/Service/Sales Platform

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SprintHub is an All-in-One Marketing/Service/Sales platform that brings together, in an integrated way, several tools for attracting leads, marketing automation, omnichannel service, sales, management and advertising on social networks and much more.

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Skeepers Influencer Marketing logo

Influencer marketing platform with smart matching

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Skeepers IM is a cloud-based influencer management software,designed to help businesses find & collaborate with social media influencers to promote their brand. Using smart matching technology and an extensive search functionality, Skeepers helps businesses find the most suitable influencer matches.

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Key features for Social Media Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Social Media Integration: Reviewers highlight the ability to manage multiple platforms from a single dashboard, enhancing efficiency and broadening audience reach. 97% of reviewers rated this feature as important or highly important.
  • Post Scheduling: Users appreciate the ability to plan and schedule posts in advance, ensuring consistent content delivery and saving time. 96% of reviewers rated this feature as important or highly important.
  • Automated Publishing: Reviewers value automated publishing for maintaining a consistent online presence and freeing up time for other tasks. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users find content management features useful for organizing, previewing, and scheduling posts, streamlining workflow, and enhancing engagement. 93% of reviewers rated this feature as important or highly important.
  • Multi-Account Management: Reviewers appreciate managing multiple accounts from one platform, simplifying content scheduling and performance monitoring. 92% of reviewers rated this feature as important or highly important.
  • Reporting/Analytics: Users highlight the detailed insights provided, helping track performance, optimize strategies, and make data-driven decisions. 87% of reviewers rated this feature as important or highly important.