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Social Media Monitoring Software with Access Controls/Permissions (2026)

Last updated: February 2026

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Key features of Social Media Monitoring Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Content Library: Reviewers value extensive ad examples, competitive insights, and trend analysis, aiding efficient campaign planning and creativity. 95% of reviewers rated this feature as important or highly important.
  • Automated Publishing: Users appreciate scheduling posts across multiple platforms, enhancing time management, consistency, and engagement. 95% of reviewers rated this feature as important or highly important.
  • Social Media Integration: Reviewers highlight seamless integration with major platforms, simplifying multi-account management and monitoring. 94% of reviewers rated this feature as important or highly important.
  • Content Management: Users find it useful for organizing, scheduling, and analyzing posts across multiple platforms efficiently. 93% of reviewers rated this feature as important or highly important.
  • Activity Tracking: Users benefit from tracking competitor activities, campaign performance, and market trends to optimize strategies. 93% of reviewers rated this feature as important or highly important.
  • Social Listening: Reviewers appreciate monitoring brand mentions, trends, and customer sentiment to improve social media strategies and engagement. 92% of reviewers rated this feature as important or highly important.
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49 software options

Brandwatch logo

Brandwatch

Category Leaders

Social media and reputation management platform

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Brandwatch is a comprehensive social intelligence suite that combines advanced analytics and artificial intelligence to help businesses understand consumer behavior across digital platforms. The platform offers deep consumer intelligence capabilities that enable organizations to monitor brand perception, track market trends, and analyze consumer sentiment across more than one hundred million online sources.

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CivicPlus Social Media Archiving logo

CivicPlus Social Media Archiving

Social media archiving software

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ArchiveSocial is the top provider of social media archiving software. By archiving all social media posts and interactions, ArchiveSocial makes it simple to monitor all activity across your social media channels with customizable scanning, alerting, and reporting options.

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YouScan logo

YouScan

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Social listening platform powered by image recognition

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Highly accurate and smart, YouScan helps brands to listen to social media and get visual insights to make data-backed decisions.

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Resolver logo

Resolver

Cloud-based solution for risk management.

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Resolver’s Social Listening service delivers timely, actionable intelligence to stay ahead of risks and protect the bottom line. We cut through the noise with timely alerts, 24/7 risk detection, expert analysis, and executive-ready reports, to deliver focused intelligence on the risks that matter.

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Trello logo

Visual collaboration tool for shared project perspectives

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Marketing teams of all sizes are using Trello to launch go-to-market strategies, plan editorial calendars, and keep all project planning in sight across the team. Trello is the command center that connects all your work to show status updates, due dates, and comment back and forth to teammates.

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monday.com logo

Project management software

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monday.com is an intuitive Work OS where teams create their marketing & creative processes in minutes to run their projects and everyday work. Teams communicate seamlessly with an adaptive platform that automates manual work and creates transparency so you know where everything stands instantly.

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Hootsuite logo
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Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Birdeye logo
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Always On. Always On-Brand. Always Driving Outcomes.®

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, TikTok, Instagram, YouTube, and LinkedIn, posting across multiple platforms.

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Mention logo

Reputation and reviews management solution

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Real-time social listening software that lets you find and engage with anyone talking about your brand or keyword on social media.

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Eclincher logo

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

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Kontentino logo

Social media management tool for agencies & brands

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Kontentino is the most intuitive social media management tool on the market. We help social media teams and agencies to collaborate seamlessly with their colleagues and clients. Plan, create, and schedule your social media content stress-free. Review and approve your posts directly in the tool.

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RecurPost logo

The Complete Social Media Management Suite

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Track brand activity, message trends, and engagement patterns across connected profiles.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Lyfpit logo

Lyfpit is the social media management software

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Lyfpit is the social media automation and growth hacking platform created by marketers for marketers

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Sendible logo
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Social media management & monitoring tool for agencies

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The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time!

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Statusbrew logo

Social Media Marketing Platform For You

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Statusbrew is a unified social media marketing & management platform for publishing content, monitoring conversations, improving ratings, reporting, to help businesses and agencies to get the best ROI for their social campaigns.

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facelift logo

Own the Social Media Game.

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Efficiently analyze and monitor your social media data with facelift. With the leading social media management tool you will be able to step up your social media game.

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Dataslayer logo

Streamline Data, Amplify Insights.

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Dataslayer.ai provides robust social media monitoring, integrating data from platforms like Facebook, Instagram, and Twitter. Monitor real-time mentions, track brand sentiment, and analyze interactions to enhance social media strategies, all within a user-friendly interface.

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Infegy Atlas logo
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Cloud-based social media marketing and analytics software

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Infegy Atlas is a social media marketing and analytics software designed to help businesses manage clients, monitor competitors’ activities, and build brand reputation. The cloud-based platform allows marketing teams to manage keywords, convert leads into customers, and generate custom reports via a unified platform.

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Social Champ logo

Social Champ is your one-stop digital solution to rule.

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Social Champ - An automation and management tool to streamline all major social media networks from one platform.
Create and schedule posts with a similar experience as of social networks to maintain your social presence, increase engagement and save time on social media.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Iconosquare logo

Powerful social media analytics and management tool.

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Enhance your social media monitoring across Instagram, Facebook, LinkedIn, X, YouTube, TikTok and more. Track performance, monitor brand mentions and analyze trends with in-depth analytics and automated reporting. Stay ahead of the competition & make data-driven decisions—from one powerful platform.

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