BlueCamroo Reviews

We originally had a difficult time finding the right solution for our mid sized agency. Most of the options that fit our needs were 10-15% of our gross sales at the time. We happen on BlueCamroo by luck and I’m glad we did. I’ll admit, we don’t use all the features, however, we do intend to start using more and keep our business solution in one platform. The integrations are great and allow seamless imports from all our solutions.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it. There is a lot packed into BlueCamroo so I can’t think of a way that would make setup and initial training easier.

Hi Jonathan, Thanks for that detailed response. We really appreciate all of your notes. I would love to set up a call with you to discuss how we can help support you better. If that is something that you're interested in, please let me know. Have a great day, Esteban Castellanos BlueCamroo

I liked the lead feature, and the lead age along with how it separates the client vs leads.

the email part was not so great email was sent to client's spam box

Hi Shawn, Thank you for your review, we really appreciate it. We'll take a deeper look at emails to figure out why they were being sent to spam. We're sorry to hear that your experience was neutral If you ever decide to take a look at BlueCamroo again, let us know what plugins you were looking for, as we are always looking to add more integrations. I'm not sure if you got a chance to do a free trial of one of our extensions, but the increased features also come with access to a wider range of integrations and plugins. Thanks, The BlueCamroo Team

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do. I wish everyone did freemium like this: make it useful for me at the early stage in MY journey - and then add more value as MY COMPANY evolves. Really well done.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point). A few defaults could be a little more thoughtful.

I love how this software is not intimidating

The features on the free trial are so limited that it's not useable stand-alone and that is pointless.

Hi Nena, Thank you for your review, we really appreciate it. CRM free was designed to be a core CRM solution for small companies which they can either use for free indefinitely or as a stepping stone to one of BlueCamroo's extensions as the companies needs grow. We're sorry to hear that you've chosen another solution, however if you decide to look into BlueCamroo again in the future, we'd be offer you a quick one-on-one call to guide you through our offerings to find something that works best for you and your business. Thanks, The BlueCamroo Team

Simple. Integrates with Wave. Didn't have much of a learning curve.

For what I used it for, I didn't really have any cons. I think I had wanted more out of the integration with Wave. I also recall I needed something to help move time entries from tickets to invoices, that wasn't there when I was doing that. But that was a year ago

Hi Erik, Thanks for your great review, we greatly appreciate it and we're sorry to hear about your business winding down. We hope you get another chance and we're able to help you again. Thanks, The BlueCamroo Team

I use Blue Camroo as a database and detail management tool. I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version. I may have to upgrade eventually as my business grows but it is affordable.

Integrations were difficult - it seemed they were designed with technically inclined people in mind - not just click and go like most others I tested. I did figure out how to get the email to sync which is what mattered to me - but every time my gmail password changes I have to change a password on BlueCamroo. Kind of a pain but worth it since I use the free version. I WISH.... I wish Blue Camroo had a notes box for clients that I could keep adding to - updates on phone calls etc. so I didn't have to email it to be recorded.

Hi Theresa, Thanks for taking the time to send us your feedback, we greatly appreciate it. We're very happy that your company has been getting so much from BlueCamroo. Thanks for bringing the Gmail password issue to our attention, our team will look into how we can improve that process. As for the Notes, you can use the Update Stream to write in any notes you need for any record, you can also use it to collaborate with internal and external users. I'd love to set up a call with you so I can show you more of the system. If you're interested, please open up a support ticket and we'll contact you. Have a great day, The BlueCamroo Team

All the tools we need on a dayli basis to run our projects are in the same place, and they are all fully integrated and using the same logic

The user interface of older versions (3 4 years ago) wasn't that easy / straight forward. The current user interface is much more efficient.

Hi Gilles, Thanks for the review, we really appreciate you as a customer. We are constantly working on improving BlueCamroo and any comments from our customer base are invaluable to make the system better. Sincerely, Tomek BlueCamroo Inc.

What I like most about BlueCamroo CRM is the easiness of navigating through the CRM. No confusion while looking for menu options and I like the UI as well. It is easy to click a contact while making the call and input all the call details and it helps in lead conversion because it is easy to track what the client has said in the call.

I have to additionally purchase credits for email. It is a bit expensive too. It would be have been better if I can integrate BlueCamroo with other email marketing software out there.

Thanks for the review, Rahul! We really appreciate it. We wanted to let you know that if you are on any of our extensions you can connect your own SMTP Server so you can send unlimited email campaigns at no additional cost. Not only that but we have recently added integrations with both MailChimp and Constant Contact. - The BlueCamroo Team

Software is easy to use and allows integration with Wave

Integration with Wave has some glitches with customers sometimes disappearing. Customers will also duplicate instead of syncing when changes are made

Hi Gord, Thank you for your review, we really appreciate you taking the time to write it. Please let us know if the glitches you were experiencing with the Wave integration are still occurring. We continuously work with the Wave team to maintain and improve the integration. Thanks, The BlueCamroo Team

Its free to use! I love that its free and it is very smart to get people to sign up

Customer service is non existent. sad. Have tried reaching out for quite a few issues and its so tough to get a straight forward answer in a timely fashion.

Hi Alex, Thanks for taking the time to send us your feedback. We're sorry you didn't have the best experience with us, and we hope you found the right software for your company. Unfortunately, we only offer full support to our CRM Free users for the first two weeks, while we help them get set up. We still offer limited support for technical issues beyond the first two weeks. I hope if you ever give us another chance you will have a better experience. Have a great day, The BlueCamroo Team

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Our application is very specific and if there is a Con, we utilize about 20% of the BlueCamroo capability.

The ease of use in everyday life. The fact that all elements are centralised.

Sometimes lacks user support for newcomers.

Hi Matthieu, Thanks for the feedback, we greatly appreciate it and we're glad to hear you use it every day. We'd love to learn more about your experience learning the system to see where we can improve our onboarding process. Please let us know any details you think may help us make learning BlueCamroo a better experience for new users. Thanks, The BlueCamroo Team

Robust features that help me daily. I learn things from this software, which gives me ideas on how to better organize my work

Learning curve can be a bit steep sometimes.

Hi Noel, Thank you for your review, we really appreciate it and are happy to hear that not only do you us it every day, but you continue to learn new things while using it. We're constantly working on improving the new user experience of BlueCamroo and would love to hear more about your experience and the challenges you faced while learning BlueCamroo. Thanks, The BlueCamroo Team

Project Management Task Management Website design All in one platfiorm

steep learning curve. It takes some time to get full advantage of it

Hi Victor, Thank you for your review and for being a loyal customer for many years. We sincerely appreciate your commitment to us. We'd love to learn more about your experience to see how we can adjust our onboarding process for future users. We'd love to hear back from you, The BlueCamroo Team

As a small business looking to expand its team, the free tool was what I was looking for to start using a CRM Tool. It offered the aspects I needed to keep track of clients and share that with the team. I really liked time tracking and it's ability to integrate with my Wave Accounting Software.

The learning curve was the most challenging being new to CRM software and its workflow. I found I had to continually access the support pages and search for answers to what I needed to do. Additionally, when I introduced it to new team members they had a difficult time understanding how to use it as they had used easier but more expensive products prior to their introduction to Blue Camroo.

Hi Kirk, Thanks for the feedback we greatly appreciate it. I'd love to set up a call with you to learn more about the challenges you faced while learning the system. Your feedback would be invaluable to creating new training material and taking another look at workflows to help customers new to CRM software during the onboarding process. Please let me know if you're interested and we'll set up a Zoom meeting. Have a great day, Esteban Castellanos BlueCamroo Inc.

BlueCamroo is a great product. It is extremely fast and reliable, fun to use, very customizable, and it does way more than we were looking for. We find that we really love the features we didn't even realize we needed. I love the automatic workflow rules, and the task and project management especially. All I was originally looking for was reliable CRM software that would track both companies and contacts...

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Hmmm. That's hard because I like everything. The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

To date, there is nothing that we don't like about the platform. As yet, we have not explored the full functionality but have looked around the other in-platform options that are available. For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth

So far, there are no features that we do not like about the platform

Flexible. Powerful. Covers most areas of our business, and we can set it up to work the way our business works.

Invoicing only integrates to Quickbooks, which we don't use. I understand other systems are being integrated shortly, which will be great as getting invoices into our accounting system is the last thing to automate for us now.

The interface was easy and intuitive to use.

We need a more extensive integration and workflow between support, development, ba/qa and marketing if possible.

Hi Stacy Thanks for your honest review, we appreciate the feedback. We'd love to learn more about how to create a deeper integration between the areas you mentioned. Please let me know if you're open to a meeting to discuss your business' needs. Looking forward to hearing back from you, The BlueCarmoo Team

The ability to organize ones entire business on this makes this a highly useful and incredibly necessary tool I would recommend to any and all fellow e-commerce business owners.

I would like to see more variations in subscription options.

Hi Samantha, We greatly appreciate your feedback, and thank you for recommending us. Please reach out to us when you get a chance to discuss different subscription options. We're always looking for ways to make BlueCamroo a better and more accessible solution. We'd love to hear back from you, The BlueCamroo Team

Facility and low cost. Web acces to all browser's.

Linux and IOS application for desktop and initial configuration.

The whole payment interfacing and api set up and easy use

Nothing besides didn't have to worry about a thing

Thank you for your review, we really appreciate it!

Lead management. Having a database of customers and the integration into wave apps.

Functions being locked due to free version - wish there were paid features offered at no cost for non-profits.

Hi Adam, Thanks for taking the time to respond. While we can't offer a complete version for free, we do offer a 30% discount for non-profits. If that's something you want to discuss please let me know. I'd also love to talk to you more about your needs to see if we can customize something more tailored for non-profits. Please write me back if that interests you. Hope to hear from you soon, Esteban Castellanos BlueCamroo

not easy to use . integration options were a perk.

Did not think the price nor user friendliness was worth it.

Hi Kathleen, We're sorry to hear we weren't able to meet your needs. What you used was the Free CRM option, which is feature-loaded, yet with certain obvious limitations. Our paid Sales & Marketing extension allows for an advanced sales features and unlocks numerous third-party integrations. Like with any of our paid extensions, you can trial Sales & Marketing for free for 14 days, with no strings attached. Hopefully if you give us another chance, we'll be able to meet your requirements. We hope to hear from you again, The BlueCamroo Team

Integration with wave, can import contacts from wave

Sync doesn’t work well when doing update with wave

Hi Xiaoxiao, Thanks for taking the time to respond. Could you tell me a bit more about the issues you had with the Wave integration? Unfortunately, we do not have full control over the Wave integration, and we found that in many cases that the Wave support team needs to be involved. However, we are constantly working very closely with the Wave team to ensure that the integration works as smoothly as possible. Thanks again, Esteban Castellanos BlueCamroo