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Eden Workplace

Facility management solution for office administrators

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Eden Workplace Pricing, Features, Reviews and Alternatives

Eden Workplace product overview

Price starts from

$

89

/momonth
Other

What is Eden Workplace?

Eden Workplace is an integrated workplace management system designed to help facilities managers, office administrators, IT managers, and service providers reserve desks, book conference rooms, and handle helpdesk requests. The software allows employees to manage guest registration processes, track service requests, and distribute wellness surveys using a centralized interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Eden Workplace pricing information

Value for money

5.0

/5

4

Price starts from

$

89

/momonth
Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Eden Workplace features

Functionality

4.8

/5

4
Total Features29 5 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Document Management
Contact Management
Inventory Control
Asset Lifecycle Management
Room Scheduling
Online Ticketing

Functionality contenders

Eden Workplace users reviews

Overall rating

5.0

/5

4

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

4

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Experience with Eden

Reviewed a year ago

Eden has been an integral to the safety of our office. From contact tracing to knowing who will be in the office and when, Eden has been more valuable than we initially imagined. Both teams in NYC and Romania use it too, so it is nice that both offices can be on one platform.

Pros

The simplicity of the platform and the design promotes efficiency for administrators and users alike.

Cons

Not much to think of. When an issue has come up, the problem does not inhibit the function of the platform as a whole.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect software for a one-stop-shop for Portfolio Management

Reviewed a year ago

Eden has helped us in multiple ways, in terms of software. The first thing is that we are saving approximately $80K/year by switching to Eden's ticketing software. We also use it as a place to store important location information and tracking. Their team is very responsive and willing to help solve whatever problems we are experiencing. They are truly a partner in every sense of the word.

Pros

- Eden's software is able to be a one-stop-shop for all of our spaces. It can house important documents, audits, and any space/building-specific information that we want to keep track of. The best part of the platform is that we can somewhat streamline our maintenance tasks by using the work-orders function. This function allows us to track maintenance and maintain all of our 400+ locations, globally. Prior to Eden, we used multiple software application to do all of what Eden is able to do in their (1) platform.

Cons

- Edens software can be complex to use as the end-user. However, with that being said, once fully onboarded, our associate-level employees are able to use it pretty seamlessly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for Workplace

Reviewed a year ago

We started using Eden for cleaning services, the ticketing system, and the marketplace. Since we started using them they have made multiple improvements to the system and it was heavily weighted on our feedback as well as feedback from other customers.

Pros

I love the marketplace feature. I do not have to go to multiple companies to get quotes any work or repairs being done in my office. The best part is they are all fully vetted by Eden so you know the vendor you are working with is a quality vendor.

Cons

I do not like the billing and invoicing. The bills do not provide a full break down of everything that was done.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best workspace management tool!

Reviewed a year ago

As I mentioned, Eden has everything you'd need to run your office space smoothly. If an employee wants to submit a request or service ticket, Eden. If someone is checking into our space and needs to sign our NDA, Eden. Eden is an office manager’s best friend!

Pros

The features Eden has so many amazing software products! All of the software tools you'd need to run your office space smoothly can be found on their platform. My favorite tool is the Ticketing Tool — It helps streamline all of our teams’ requests in one place, and it integrates with Slack. The customer service Eden has great customer care. Their customer service reps treat you with respect and...

Cons

The only thing that is missing right now are the features they didn't roll out yet! I can't wait to check out the desk reservation and room booking features once they launch.

Eden Workplace FAQs and common questions

Eden Workplace has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available


Eden Workplace has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Eden Workplace supports the following languages:
English


No, Eden Workplace does not have an API available.


Eden Workplace integrates with the following applications:
Gusto, Rippling, Microsoft Teams, VMware, BambooHR, OneLogin, Okta, Slack, Microsoft 365, Google Calendar, Zendesk


Eden Workplace offers the following support options:
Phone Support, Email/Help Desk

Common Eden Workplace comparisons

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