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FieldEdge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service software for home service contractors
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FieldEdge - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
FieldEdge overview
Based on 304 verified user reviews
What is FieldEdge?
By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).
What do users say about FieldEdge pricing?
Some users appreciate FieldEdge's competitive price and included features, and reviewers indicate the flat rate pricing is attractive compared to alternatives. However, some users report high costs, unexpected fees, and diminished value due to rising ongoing expenses.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Access
Extensive customization options
Training and Learning Curve
Invoice Management
Payment and Fees
FieldEdge’s user interface
FieldEdge pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.0
Ease of use
4.1
Customer support
4.4
Reviews sentiment
What do users say about FieldEdge?
By industry, FieldEdge reviewers are most commonly professionals in consumer services (38%). The most frequent use case for FieldEdge cited by reviewers is HVAC (58% of reviewers).
Select to learn more
Who uses FieldEdge?
Based on 304 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
FieldEdge's key features
Most critical features, based on insights from FieldEdge users:
All FieldEdge features
Features rating:
FieldEdge awards
FieldEdge alternatives
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FieldEdge integrations (16)
Integrations rated by users
We looked at 304 user reviews to identify which products are mentioned as FieldEdge integrations and how users feel about them.
Integration rating: 4.7 (3)
“The accounting side is handled by Quickbooks and so it's important for Fieldedge data to match with our accounting software for business financial reporting and as an alternative means of seeing our data.”
“Keeping up with all of the financial regulations, both in state and across the nation is critical to our operation.”
Frankie W.
Secretary
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
FieldEdge customer support
What do users say about FieldEdge customer support?
Customer support rating:
We analyzed 89 verified user reviews to identify positive and negative aspects of FieldEdge customer support.
A significant portion of users praise FieldEdge's customer support for being responsive, knowledgeable, and genuinely helpful.
Multiple users highlight the ease of contacting support, mentioning quick replies via chat, email, and phone.
A number of users appreciate the personalized assistance and effective training provided during onboarding and ongoing use.
A small group of reviewers report inconsistent support quality, citing slow response times, limited availability, and unhelpful staff.
Support options
Training options
To see what individual users say about FieldEdge's customer support, check out the review snippets below.
“Transferring from our old software to Fieldedge was a lot easier than I thought it would be- customer support throughout our transition and to this day has been fantastic, quick response and always helps get the problems fixed-”
Sherry S.
Owner
“The support team provided excellent training and assistance with our questions and concerns. After we "went live" the very knowledgable and friendly support was always available via the Chat Line. ”
Tatigh M.
Owner
“Support used to be great but now you wait for days to get contact back.”
Cindy D.
Office Manager
FieldEdge FAQs
FieldEdge has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is FieldEdge used for?
FieldEdge is a cloud-based field service management software for contractors in the field service industries including HVAC, plumbing, electrical, and more. The dispatch board allows users to assign work orders based on a technician’s skill set and expected location at the time of job. FieldEdge also helps automate the billing process and eliminates double entry with the seamless QuickBooks integration. With FieldEdge, technicians can access their items, tasks, services, and materials on-the-go with the mobile app so they never have to call into the office. The app's customizable pricebook helps technicians present good-better-best options to customers to drive additional revenue, which means increased ticket sizes.
Q. What are the benefits of using FieldEdge?
• FieldEdge offers real-time integration with QuickBooks Online and Desktop.
• FieldEdge mobile app eliminates the need to call technicians to the office or search for customer information.
• The tool helps optimize the average ticket size with customizable good, better, best price presentation.
• FieldEdge offers a smart dispatch board and assists with service agreement management.
• Users can track when service agreements are due for renewal, billing, and scheduling.
• FieldEdge's phone integration automatically tracks which marketing channels are making money.
Q. What languages does FieldEdge support?
FieldEdge supports the following languages:
English
Q. Does FieldEdge support mobile devices?
FieldEdge supports the following devices:
Android, iPad, iPhone
Q. Does FieldEdge offer an API?
No, FieldEdge does not have an API available.
Q. What level of support does FieldEdge offer?
FieldEdge offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base
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